Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Step count Weirdness?

    Scheduled Pinned Locked Moved Suunto 7
    15 Posts 7 Posters 971 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • wafi75W Offline
      wafi75 @aeroild
      last edited by

      @aeroild thanks for your reply. I have actually noticed this a few times in passing but never gave it much attention because I never thought it was that big of a deal. Yesterday was the first time I decided to really have a look at it and I realized how large of a difference there was.

      • Wafi
      1 Reply Last reply Reply Quote 0
      • wafi75W Offline
        wafi75 @Marco G
        last edited by

        @marco-g where is the “automatically track my activities” in the Suunto app? I have it on in gfit. It’s 6:42am right now for me, I am at my desk for work (at home) and the Suunto app already says I’ve taken 7484 steps! I have literally walk from my bedroom, to my bathroom, then kitchen, and finally desk. 7484 steps is impossible 😀

        • Wafi
        1 Reply Last reply Reply Quote 0
        • aeroildA Offline
          aeroild Bronze Member
          last edited by

          I just checked my watch and phone: 12883 steps in both the watch and the Suunto phone app. 11914 steps in both Fit app on both watch and phone. So my watch and phone and Suunto and Fit seems to be quite in sync.

          wafi75W 1 Reply Last reply Reply Quote 0
          • wafi75W Offline
            wafi75 @aeroild
            last edited by

            @aeroild i rebooted my phone today for an entirely unrelated reason after wandering around town for a bit. everything synced up. weird. I wish i had checked what the numbers were in the app vs the watch before i rebooted. i looked at the previous days of steps and they all went down to what appear to be accurate/more reasonable numbers as well.

            • Wafi
            ChrisAC 1 Reply Last reply Reply Quote 1
            • ChrisAC Offline
              ChrisA Platinum Member @wafi75
              last edited by

              @wafi75 no big differences here in my S7… screenshots from yesterday

              82A35D5E-36C9-48E6-8ED3-8393B95BA847.jpeg DC32F874-0064-4BDF-8ACA-4E11544A07D9.jpeg

              wafi75W 1 Reply Last reply Reply Quote 0
              • wafi75W Offline
                wafi75 @ChrisA
                last edited by

                @chrisa I guess there was some strangeness going on with my phone perhaps. I have just checked again today and the numbers are in sync on both the S7 and the app. Rebooting the phone seems to have fixed it thankfully.

                • Wafi
                Jamie BGJ 1 Reply Last reply Reply Quote 1
                • Jamie BGJ Offline
                  Jamie BG Bronze Member @wafi75
                  last edited by Jamie BG

                  @wafi75 o
                  ccasionally the suunto servers do seem to lag a bit, and the steps count on the phone can be out. But normally fixed the following day.
                  Also make sure that you watch has finished syncing prior to viewing the data (check the watch icon in the top right of the suunto app on your phone).

                  please note that if you reboot without first syncing your watches data to the phone there will be a difference as it will lose that steps not synced to the phone.

                  There is also an issue if you try and sync between 00:00 and 00:10 - for some reason it takes the previous days step count and adds it to the current day. Seems to be fine after 00:10

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    pentel @wafi75
                    last edited by

                    @wafi75 I had the same thing; Suunto 7 reported 12000 steps for me and Google Fit reported only 9800 steps. I think the step counter is not super accurate.

                    1 Reply Last reply Reply Quote 0
                    • Marco GM Offline
                      Marco G
                      last edited by Marco G

                      I tried as well to do a few restarts of both phone and watch, but still no difference.
                      The graphs below are yesterday’s values for example.
                      It’s a pity I don’t have a second smartwatch to have a third-party comparison.

                      9b9468dc-37a4-4d08-a2ca-7bad334555f6-image.png
                      1589bfc6-8a10-476e-8be7-f1852fa2a9ab-image.png

                      A question for the people that keep the auto-track physical activity in Gfit off. how do you see this? Could it be that somehow gfit does not “talk” to the step-counter on the watch correctly since the setting is off and consequently gfit tries to do some rough estimation based on other data?

                      1 Reply Last reply Reply Quote 0
                      • EgikaE Offline
                        Egika Platinum Member
                        last edited by Egika

                        I also found a discrepancy recently when doing a canoeing activity that I recorded using Suunto Wear App.
                        Suunto’s steps did not increase during the activity (which makes sense), but Google Fit seems to have added a step for every paddle stroke…

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        Jamie BGJ 1 Reply Last reply Reply Quote 0
                        • Jamie BGJ Offline
                          Jamie BG Bronze Member @Egika
                          last edited by

                          @egika not suprised with GFit doing that, which is why I removed my profile from GFit on the watch, as it seems to be populating step and calorie detail on actions and activity, and by removing your profile/account from GFit on the watch it stops that (and the phantom goal acheive notifications).
                          Can still see all your suunto data in the GFit app on the phone, if you really want to, but not much point as the suunto app exceeds the GFit app in virtually every way.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post

                          Suunto Terms | Privacy Policy