Problem with syncing daily steps and calories

[arooldaa]

Hi,

I have an issue with syncing my daily steps and calories with Suunto App on the android phone. During the day syncing works and steps and calories are shown on both watch and phone.

But when the next day begins, data for previous days (steps and calories) are not shown anymore.

Does anyone have the same issue?

Thanks,
Anton

[isazi]

There was something similar happening in the past. Have you tried clearing the cache, or delete and reinstall the app?

[arooldaa]

@isazi

Hi, thanks for the reply.

No, I haven’t tried any of it. I’ll try to clean the cache. But if I delete the app on a phone does it meant that I will lose my Bluetooth connection with the watch and therefore it will be reset to factory settings?

[isazi]

@антон-шакаль no, you delete only the Suunto app, not the WearOS.

[arooldaa]

@isazi reinstalling the app did help, thanks a lot.