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    Custom sport modes no longer visible on App

    Scheduled Pinned Locked Moved Suunto 5
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    • sartoricS Offline
      sartoric Moderator @epictetus
      last edited by

      @epictetus
      Try using the last beta version

      SVTS - 2.50.28
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      Samsung A33 2022 - Android 16 - One UI 8.0
      Suunto App Android 6.10.7 beta
      Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

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      • isaziI Offline
        isazi Moderator @epictetus
        last edited by

        @epictetus did you have any corrupted sport mode, especially the trail running one? Did you do a hard reset after installing the latest version of the firmware?

        Watch: Suunto Vertical 2 Titanium Black

        Blog: isazi's home

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        • E Offline
          epictetus @isazi
          last edited by

          @isazi
          The sport modes that I use (both custom and standard) work fine. I just can’t edit the custom ones or create a new one. I don’t use the Trail running sport mode. I didn’t do a hard reset on the watch when I last updated the firmware. Should I have?

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @epictetus
            last edited by

            @epictetus check this thread and see if it is the same that happened to you.

            Watch: Suunto Vertical 2 Titanium Black

            Blog: isazi's home

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            • E Offline
              epictetus @isazi
              last edited by

              @isazi
              I can’t remember if the process was interrupted when I performed the 2.14.14 firmware update, but I seem to have the same symptoms as in your linked thread. I need to check if I have a record of my custom sport modes so that I can reproduce them, then I’ll try a hard reset.

              isaziI 1 Reply Last reply Reply Quote 1
              • isaziI Offline
                isazi Moderator @epictetus
                last edited by

                @epictetus do you by any chance have something like “unspecified sport” on your watch, when you go looking at the activity types available? If so you need a reset.

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

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                • E Offline
                  epictetus @isazi
                  last edited by

                  @isazi
                  No I didn’t see "unspecified sport"on my watch.

                  But I’ve now performed a hard reset, and after some initial problems, it seems to be working. I’ve been able to re-create my custom sport modes, and they appear in the watch.

                  I did get an error message “name too short” when I set up the name for each new sport mode, although it saved successfully. I got this message regardless of the length of the name.

                  By the way, is there a way of viewing the screens for the standard sport modes? They’re not available to view under “Sport mode customisation”, and I can’t find any documentation for them.

                  isaziI 1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @epictetus
                    last edited by

                    @epictetus so this error should not happen again with your firmware version. But post if it happens again because it may be something else in that case.

                    Watch: Suunto Vertical 2 Titanium Black

                    Blog: isazi's home

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                    • E Offline
                      epictetus @isazi
                      last edited by

                      @isazi
                      Thanks for your help. Much appreciated.

                      1 Reply Last reply Reply Quote 1
                      • E Offline
                        epictetus @sartoric
                        last edited by

                        @sartoric
                        Thanks for responding.
                        As I’ve now managed to fix the problem with a hard reset of my watch, I won’t need to try the current beta. I’m wary of running a beta anyway as it’s likely to give problems with new or existing features.

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