Suunto 9 and Suunto App Sports Mode Customization

[Ffelagund]

I know this is an old topic but… I’m experiencing exactly the same issue. Tried reinstalling and resetting everything. No luck

[ldxmsg]

@ffelagund Did you get your watch working? My watch has developed this same problem. I’ve tried everything except a hard reset.

[Ffelagund]

@ldxmsg I got it working with a hard reset, but after a couple weeks the problem came back. I really dont want to perform a hard reset each time I want to customize any sport mode…

[Dimitrios Kanellopoulos]

@ffelagund it should not come back.

[Ffelagund]

@dimitrios-kanellopoulos said in Suunto 9 and Suunto App Sports Mode Customization:

@ffelagund it should not come back.

But it did once. It might happen each time. I’d preffer a less disturbing solution.

[Dimitrios Kanellopoulos]

@ffelagund huh? It happened once we fixed it with the next update for your watch (that I suppose you installed)

[Ffelagund]

@dimitrios-kanellopoulos Ah, ok. Well, yes It happened to me BEFORE the update. Then I updated the watch a couple of days after, and after some days, the error appeared again (after the patch).
I just hard reset the watch again. Let’s hope the error dissapears forever this time.

[LGoSo]

Same here:

Suunto 5 FW 2.14.14
Sunto App 4.38.1
Android 9

What I am supposed to do to solve the issue?
Soft/hard reset?
Wait next FW?
Other?

Thanks

[isazi]

@lgoso latest firmware update should have solved this for S5. But if you have the issue you need a hard reset.

[LGoSo]

@isazi Hard reset done. Problem solved but now I have the vo2max missing issue (custom running activity).

[Dimitrios Kanellopoulos]

@lgoso it will come back eventually