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    So, what are you going to do after Movescount closes?

    Scheduled Pinned Locked Moved Digital service transition
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @francescobaldi
      last edited by

      @francescobaldi It is simply a business decision. And it is a watch, not someone’s life or health. I just think there should be some perspective on this.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      Ramón Castañer BotellaR freeheelerF 2 Replies Last reply Reply Quote 0
      • Ramón Castañer BotellaR Offline
        Ramón Castañer Botella Bronze Member @Brad_Olwin
        last edited by

        @brad_olwin Of course, the question is if they are going to loose or to gain with this decision in a long term.

        My Ambit3 still works and possibly I will continue using it. But when it breaks I will change for brand. In fact, I have bought a Garmin for my son some months ago.

        Brad_OlwinB 1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @Ramón Castañer Botella
          last edited by

          @ramón-castañer-botella The decision is made, and not all think it was a bad decision. I’ve stated many times how the S9 baro is a huge step up for me from the Ambit line.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 2
          • freeheelerF Offline
            freeheeler @Brad_Olwin
            last edited by

            @brad_olwin
            absolutely agree… of course things could be better and depending on someone’s background (mine: development) you always would find something to improve, honestly everywhere.
            details on the bikes, ski bindings, watches, software, even kitchen machines or details on ski jackets and pants… I even modify them 🙈

            but it is as you said, it’s not about life or death… hence I try (!) to follow the rule: change what you can change and learn to accept what you can’t change 🙂

            living sideways

            1 Reply Last reply Reply Quote 6
            • C Offline
              caldirun @Guest
              last edited by

              @andré-faria All of the above will not apply if you have Windows 7 installed on your PC, Suuntolink will not work for me and Moveslink 2 stopped working yesterday, I have an Ambit 3 paperweight, I only bought it before Christmas.

              ? S 2 Replies Last reply Reply Quote 0
              • ? Offline
                A Former User @caldirun
                last edited by

                @caldirun said in So, what are you going to do after Movescount closes?:

                @andré-faria All of the above will not apply if you have Windows 7 installed on your PC, Suuntolink will not work for me and Moveslink 2 stopped working yesterday, I have an Ambit 3 paperweight, I only bought it before Christmas.

                Windows 7 64b and Ambit 3 Peak.
                I’ve used Suunto Link with no issues today

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  caldirun @Guest
                  last edited by

                  @andré-faria I tried a lot of things yesterday, the program opens up but is not seeing my Ambit 3, Win 7 Ultimate 64bit

                  ? 1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @caldirun
                    last edited by

                    @caldirun said in So, what are you going to do after Movescount closes?:

                    @andré-faria I tried a lot of things yesterday, the program opens up but is not seeing my Ambit 3, Win 7 Ultimate 64bit

                    suunto.JPG

                    Strange.
                    I even had moveslink2 and suunto link at the same time without issues.
                    Maybe related to cable no?
                    If you want/can you can always upgrade to win10 for free still.

                    1 Reply Last reply Reply Quote 1
                    • S Offline
                      Spree Bronze Member @caldirun
                      last edited by

                      @caldirun It’s worth mentioning that Windows 7 has not been supported by Microsoft for more than 1 year. It was released 12 years ago - an eternity, in the IT world. It’s not receiving security patches, no modern application will be developed with specific attention to Windows 7 compatibility - and I would argue that any computer running it should probably not be connected to the internet.

                      C 1 Reply Last reply Reply Quote 2
                      • C Offline
                        caldirun @Spree
                        last edited by

                        @spree said in So, what are you going to do after Movescount closes?:

                        @caldirun It’s worth mentioning that Windows 7 has not been supported by Microsoft for more than 1 year. It was released 12 years ago - an eternity, in the IT world. It’s not receiving security patches, no modern application will be developed with specific attention to Windows 7 compatibility - and I would argue that any computer running it should probably not be connected to the internet.

                        Where would that leave XP? there are millions of pcs still running old systems. I have many legacy programs that still work fine and do all I require of them, I have a Run Log on Lotus Approach that has 24 years of data in it, do you suggest throwing it away and starting again. Microsoft just use it as a scare tactic to frighten people like you, I have never had security problems, its pure bull.

                        surfboomerangS 1 Reply Last reply Reply Quote -1
                        • surfboomerangS Offline
                          surfboomerang @caldirun
                          last edited by

                          @caldirun said in So, what are you going to do after Movescount closes?:

                          I have never had security problems

                          At least none that you are aware of 😉

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          C 1 Reply Last reply Reply Quote 2
                          • C Offline
                            caldirun @surfboomerang
                            last edited by

                            @surfboomerang If I am not aware of them then they were of no consequence, I think I may be wasting my time trying to connect to Movescount now. The Suunto Apps that I have used for years will no longer work? I can’t see my latest moves in Movescount (apparently its written everywhere, sounds very Biblical to me!) The Android App is useless, if I try to look on my phone it says “watch busy” what use is this? it only updates after I stop the exercise. I have to go back to my Honor Magic Watch 2, at least it has a decent App and gives my stepcount for an exercise and my mileage. The Ambit 3 that I bought before Christmas has been obsoleted by this Suuntolink/App, I have owned Suunto devices since 1998 and have always been impressed. They have tried to dumb down and compete with the mass market, I suggest they return to a niche outdoors/ explorer format that they have always been.

                            sebchastangS 1 Reply Last reply Reply Quote 0
                            • sebchastangS Offline
                              sebchastang Silver Members @caldirun
                              last edited by

                              @caldirun said in So, what are you going to do after Movescount closes?:

                              @surfboomerang The Suunto Apps that I have used for years will no longer work?

                              The Suunto apps will still work but associated data (logs) won’t be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data 😞

                              Really embarrassing to lose such a feature for our “old” watches.

                              Suunto Vertical
                              Suunto Traverse

                              1 Reply Last reply Reply Quote 0
                              • C Offline
                                caldirun
                                last edited by caldirun

                                @sebchastang said in So, what are you going to do after Movescount closes?:

                                @caldirun said in So, what are you going to do after Movescount closes?:

                                @surfboomerang The Suunto Apps that I have used for years will no longer work?

                                The Suunto apps will still work but associated data (logs) won’t be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data 😞

                                Really embarrassing to lose such a feature for our “old” watches.

                                I am lost, how can you say they are working when its impossible to get the data from them? I have to extract the stepcount for each of my moves since 02/02/2021 (The Day The Ambit Died) The stepcount is using my App and the readings from my footpod, its not displayed on the Ambit 3 after a move is stopped, its not displayed in the Android App, I can’t get the data into Movescount. How is this App working if I can’t get to see the data? unless I write it down just before I stop the move, great idea! or I could multiply the duration in minutes by twice the Cad, Hey I could write an App for that, Oh I already did but its stopped being displayed. Suunto have lost the plot, I’m dumping the A2 and A3 and going back to my Honor Magic 2 watch, at least I will get my stepcount and mileage, I will have to calculate the lost data from this last week.

                                sebchastangS 1 Reply Last reply Reply Quote 0
                                • sebchastangS Offline
                                  sebchastang Silver Members @caldirun
                                  last edited by sebchastang

                                  @caldirun said in So, what are you going to do after Movescount closes?:

                                  @sebchastang said in So, what are you going to do after Movescount closes?:

                                  @caldirun said in So, what are you going to do after Movescount closes?:

                                  @surfboomerang The Suunto Apps that I have used for years will no longer work?

                                  The Suunto apps will still work but associated data (logs) won’t be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data 😞

                                  Really embarrassing to lose such a feature for our “old” watches.

                                  I am lost, how can you say they are working when its impossible to get the data from them? I have to extract the stepcount for each of my moves since 02/02/2021 (The Day The Ambit Died) The stepcount is using my App and the readings from my footpod, its not displayed on the Ambit 3 after a move is stopped, its not displayed in the Android App, I can’t get the data into Movescount. How is this App working if I can’t get to see the data? unless I write it down just before I stop the move, great idea! or I could multiply the duration in minutes by twice the Cad, Hey I could write an App for that, Oh I already did but its stopped being displayed. Suunto have lost the plot, I’m dumping the A2 and A3 and going back to my Honor Magic 2 watch, at least I will get my stepcount and mileage, I will have to calculate the lost data from this last week.

                                  Hello caldirun,

                                  I understand. We are a lot of Suunto Ambit/Traverse users to complain about this and I totally agree with you.
                                  There is a lot of topics and messages on this forum regarding the loss of this feature.
                                  https://forum.suunto.com/topic/4186/suunto-apps-http-www-movescount-com-apps-logged-data-on-move-graph-in-suunto-app-android
                                  https://forum.suunto.com/topic/5298/ambit-apps-showdown
                                  https://forum.suunto.com/topic/4505/in-the-new-suunto-app-is-it-possible-to-use-apps-that-were-created-within-the-suunto-app-zone-in-movescount
                                  and many others…

                                  But it’s like that 😞 . You can still display Suunto Apps on your watch but you cannot sync the logs anymore.
                                  I don’t know if it will be fixed in the future but I really hope so.

                                  Suunto Vertical
                                  Suunto Traverse

                                  Ramón Castañer BotellaR 1 Reply Last reply Reply Quote 1
                                  • Ramón Castañer BotellaR Offline
                                    Ramón Castañer Botella Bronze Member @sebchastang
                                    last edited by

                                    @sebchastang Hi sebchastang.
                                    With respect if they are going to fix the data apps problem, at first I was thinking they did this “Ambits downgrade” as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
                                    Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.

                                    sebchastangS F 2 Replies Last reply Reply Quote 2
                                    • sebchastangS Offline
                                      sebchastang Silver Members @Ramón Castañer Botella
                                      last edited by

                                      @ramón-castañer-botella said in So, what are you going to do after Movescount closes?:

                                      @sebchastang Hi sebchastang.
                                      With respect if they are going to fix the data apps problem, at first I was thinking they did this “Ambits downgrade” as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
                                      Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.

                                      Hi ramón-castañer-botella,

                                      I don’t think it is about maintenance costs because 1, 2 or even 3 more apps data won’t significantly increase storage or other costs compared to default data + other PODs or sensor data (that some users use and some other don’t).

                                      I think it is more due to the fact that Ambit/ Traverse family watches is old and as this feature is not supported by new watches, Suunto think it doesn’t worth the required development to integrate apps data in Suunto App.

                                      We can understand this as there will be less and less owners of Ambit/Traverse in the coming years. Moreover, Ambit/Traverse watches will probably no longer be sold in the next months.
                                      But I think it is unfair to brutally be deprived of this feature overnight as it is still actively used by a lot of Ambit/Traverse owners and we plan to stick to our old watches for a couple of years more.

                                      Once again, it is about data loss. It’s the same for someone who wouldn’t be able to get data from HR sensor or PODs.

                                      I like Suunto, I think they build great products and I’m really please with my watch but I think Suunto doesn’t realize how important are the Suunto Apps from Ambit owners. They made something powerful with Suunto Apps to extend capabilities and it’s hard for us to heard it’s over now.

                                      Suunto Vertical
                                      Suunto Traverse

                                      1 Reply Last reply Reply Quote 1
                                      • F Offline
                                        francescobaldi @Ramón Castañer Botella
                                        last edited by

                                        @ramón-castañer-botella said in So, what are you going to do after Movescount closes?:

                                        @sebchastang Hi sebchastang.
                                        With respect if they are going to fix the data apps problem, at first I was thinking they did this “Ambits downgrade” as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
                                        Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.

                                        For sure after this move I won’t buy another Suunto watch.

                                        Ambit 3 Peak vs Suunto app "sad" owner.
                                        Flatwater kayaker, runner, road and mountain biker & hiker

                                        1 Reply Last reply Reply Quote 3
                                        • J Offline
                                          jsuarez Bronze Member
                                          last edited by jsuarez

                                          I just can’t help but think that this nuking of perfectly viable and useful services (web frontend with meaningful data and analysis tools) and features (apps and possibility of reliably sync via Bluetooth for some models) is really a bad move “against” Suunto’s own customers. Some of them long-time customers.

                                          To me it‘s as if you bought a car that was advertised as ready to wear winter tyres (Mc apps) but then some years down the road the brand decides that ‘Hey! I have realised that you don’t need winter tyres! Since my new models will not be winter-tyre compatible, I’m not going to provide them to you anymore, even if I still have aplenty in store (source code of MC web and apps) and you bought the car for this particular feature or this was a valuable aspect for you. Don’t look at me in anger, because your car works perfectly and exactly as intended… BTW, are you sure you don’t want to change to a summer-tyre-only car? I can offer you a little discount.”

                                          Hilarious, but, to me, true and sad.

                                          And what still amazes me is the level of self contempt of some users here. Just look at the messages referring to Suunto 9 when the issue at stake is the features of other generations that have gone down the drain. Users of ambits and Spartans don’t need and probably won’t want to buy another watch. They want to use what they bought -at a hefty price tag…- as it was advertised.

                                          Another example: VW’s dieselgate. Would any of the users in this forum be happy to have his/her engine’s performance turned down -in some cases below an acceptable level for the size and weight of the car- because the company made a bad decision? I don’t want to hear about newer VW engines. Affected users don’t have that and probably won’t be willing to buy another car to solve a change induced by the company itself.

                                          So to me, the lesson learned here is that even if I were to buy a new Suunto, I would never ever buy a watch that has been on the market for a couple of years. All of a sudden I would be subject to losing precious features for which I paid big dollar.

                                          R ? 2 Replies Last reply Reply Quote 8
                                          • G Offline
                                            Georgex
                                            last edited by

                                            After 10 years loyalty buying a watch from a competitor. The disregard for a users of a family of devices that still being sold is frankly shocking

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