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    Bumpy and inaccurate altitude data with new Suunto 7

    Scheduled Pinned Locked Moved Suunto 7
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    • freeheelerF Offline
      freeheeler @Mff73
      last edited by

      @Mff73
      me too 🙈

      living sideways

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      • T Offline
        themrdjj
        last edited by

        Here’s another thing to try out. Can some of you who have a S7 please download this app :https://play.google.com/store/apps/details?id=de.taxilearn.phi.hoehenmesser and compare it with the following video of what it looks like on mine? The amplitude of the pressure change seems to be around 0.1-0.2 hPa.

        https://youtu.be/sD4pk6ZnfZ0

        pilleusP 1 Reply Last reply Reply Quote 0
        • pilleusP Offline
          pilleus @themrdjj
          last edited by pilleus

          @themrdjj my S7 is jumping between 972,88 and 972,92 hPa. I calibrated to the correct pressure at sea-level.

          The identical amplitude on my Casio WSD-F21HR and Skagen Falster 3.

          https://www.instagram.com/moves.are.life/
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          • T Offline
            themrdjj
            last edited by themrdjj

            I did some more testing over the last week, here are some altitude profiles where I compare the raw data from the S7 to the Strava-corrected data (the colours are mixed up, but it’s clear which one comes from the watch). Sometimes it’s worse, sometimes better, but the overall magnitude is wrong and it’s pretty bumpy (and no, those bumps are definitely not correct).

            run 0901.png walk 1001.png bike 1301.pngrun 1401.png

            I made sure that the watch was always synced and I did frequent reboots as well. I always waited at least 1-2 minutes after the GPS connection was found, often longer. The GPS tracks in all of these activities were pretty good, so the GPS certainly isn’t the problem.

            While wearing the watch (on my left arm, a few cm away from the wrist), I always made sure not to cover the barometer hole. I don’t sweat much either, don’t have very hairy arms and didn’t use the watch in muddy or particularly wet conditions, so I’m quite sure that the barometer itself just isn’t working properly, perhaps in a way that is overlooked during the standard Suunto lab tests.

            I’m sending in the watch again this afternoon. @Dimitrios-Kanellopoulos I’m going to send you the number by PM now.

            @daltonthomas Any updates on yours?

            freeheelerF 1 Reply Last reply Reply Quote 2
            • freeheelerF Offline
              freeheeler @themrdjj
              last edited by

              @themrdjj
              good luck, dude!
              I hope they find the issue or at least change the sensor ✊

              living sideways

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              • D Offline
                daltonthomas
                last edited by

                Hello,
                today my wife tested the watch back from service with new replacement unit.
                Because bluetooth adress changed, i believe really the unit was changed.

                Its unbelievable, the first tour ( she climed a mountain from 841 m altitude to 1516 m altitude), the watch showed 3824 m ascend and 3832 m descend. She wore the watch correctly on her left arm.
                We are starting of thinking that we are too stupid in using a Sport watch correctly…:)
                What we know is that the last 5 years with the Suunto Ambit2, we never had issues with the altitude.

                Enclosed the more detailed data of the track. I have no idea how the wrong data comes from because the altitude itself is more or less correctly (apart from the descent-parts during climbing up). During the tour the data of the watch was not checked, therefore i don`t know when the wrong altitude started.

                Data of the track:
                https://quantified-self.io/user/rxqh5UVb9LhOn2n6zRIh2gHKXMH2/event/9gLkppcytWZHY1uCZMnx

                freeheelerF T 2 Replies Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @daltonthomas
                  last edited by freeheeler

                  @daltonthomas
                  if you zoom in you see a lot of spikes in the alti graph. I saw something similar today with my S9B. Wet condition, watch worn relatively loose on the wrist with the body over the jackets cuff.
                  It gave me 721m instead of reality around 520m.

                  Back to “if you zoom in”: you gain over 27m within 20 seconds. This would result in over 4’800 meter per hour 😉
                  Maybe something covered the sensor unintendedly.
                  I would give it some more tries ✊

                  Screenshot_20210115-201116.png

                  living sideways

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                  • T Offline
                    themrdjj @daltonthomas
                    last edited by

                    @daltonthomas So you think you received a completely new watch? That altitude profile still looks really bumpy (I assume it wasn’t actually this way IRL). Could you maybe also post a comparison with the Strava-corrected profile? (in case you use Strava)

                    A few hours ago, someone else with the same problem posted about it on Reddit: https://www.reddit.com/r/Suunto/comments/kxwp6q/suunto_7_faulty_altitude_measurements/

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                    • D Offline
                      daltonthomas
                      last edited by daltonthomas

                      @themrdjj
                      I am sorry but i am still not using strava. The track is completely without any descent meters, not as showed in the bumpy altitude track from my S7.
                      Thanks for the Reddit discussion, it seems that more people are suffering with that issue.

                      I found out that the way the watch is used influences the altitude measurement (wearing on left or right hand, attaching on backback). I guess this is because of the coverage of the altitude measurement hole.

                      @freeheeler
                      Thanks for the zoom (didn`t know zooming function in quantified itself…:)), now its clear where the meters are coming from.
                      The next will be a test in variation of the watch fixation (loose, strong).

                      freeheelerF 1 Reply Last reply Reply Quote 1
                      • freeheelerF Offline
                        freeheeler @daltonthomas
                        last edited by freeheeler

                        @daltonthomas
                        it would be interesting to know if the spikes come from wearing style or if anything else is the root cause.
                        …but wearing it on the backback as default, I’m not completely sure if this goes beyond the use case 😉

                        I don’t want to wake up sleeping dogs and I don’t want to make a big story out of it… but I mentioned some time ago that I personally think that especially S9B has not the very best position of the baro sensor and holes. I was the biggest fan of the A3PS baro sensor position and design! I found the design of S7 was slighy better than on S9B, but I might be wrong.
                        The design of both S-liners might be very good for most of “real” athletes who have arms like Kilian. I do not have the same athletic shape as Kilian has, hence also a bit bigger arms and wrists and blocking baro holes is way easier for me than for a BMI <20 😉
                        But it is what it is now.
                        …and shhhh 🙊 : I once saw pictures of the S9B housing design and thought about reworking my watch in order to make it less prone to baro holes covering/sealing.

                        living sideways

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                        • D Offline
                          daltonthomas
                          last edited by

                          Not really new information.Today similar situation, i did a ski-tour together with my wife. She used the suspicious Suunto7, attached strongly on her left arm and i used the black Suunto7. Totally different data.
                          Comparisson.png

                          https://quantified-self.io/user/rxqh5UVb9LhOn2n6zRIh2gHKXMH2/event/NJi4iiYz0oRMXiM5KI0h

                          freeheelerF 1 Reply Last reply Reply Quote 2
                          • freeheelerF Offline
                            freeheeler @daltonthomas
                            last edited by

                            @daltonthomas
                            I hope you’ll be ski touring tomorrow, too… and just for the hell of science, could you both wear the watches very loose and ignore the HR results? Or even put it on your backpack shoulder strap?

                            living sideways

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                            • D Offline
                              daltonthomas
                              last edited by

                              @freeheeler
                              Tomorrow the conditions are not so good, i guess we are going to stay at home. Next event it`s planned to change the watches and then we are going to wear the watches loose.

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                              • D Offline
                                daltonthomas
                                last edited by

                                Thank you all for your great help in finding the root cause of the bad behaviour of my Suunto7.
                                At the end I found out some tricks like attaching the watch to the backpack, fix the watch very strong on my arm to get better altitude results.
                                Because thats not the way i would like to use this watch i decided to look for another sport watch or go back to my old Ambit2.
                                Cheers and again thank you
                                Thomas

                                freeheelerF 1 Reply Last reply Reply Quote 1
                                • freeheelerF Offline
                                  freeheeler @daltonthomas
                                  last edited by

                                  @daltonthomas
                                  hmm… unfortunate to read that…
                                  I would have preferred that the forum and the guys at Suunto could find a solution on that.
                                  But eventually you need to be happy and focus on the activity you like rather than messing around with technology.
                                  Enjoy the sports 👍 🙂

                                  living sideways

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                                  • T Offline
                                    themrdjj
                                    last edited by

                                    Perhaps I should also give an update. I think the results were a bit better after receiving the new watch, but still not as accurate as I would have expected.

                                    Anyway, I stopped caring about this, to be honest. I don’t really use the altitude profile in my training anyway and if I ever decide to do so then I still have the Strava correction (I only use Strava to analyse my activities anyway). Also, the comparisons I made in the beginning with my old watch were a bit unfair because there the Strava correction was applied automatically (as it doesn’t have a barometer), so I never got to see the raw data anyway.

                                    I really like everything else about the watch and maybe I’m just expecting too much from it (my OCD wanting perfect data). So for now I’ll keep using it, until it’s time for a new watch.

                                    freeheelerF Brad_OlwinB 2 Replies Last reply Reply Quote 2
                                    • freeheelerF Offline
                                      freeheeler @themrdjj
                                      last edited by

                                      @themrdjj
                                      I don’t want to undermine the valuable work from the field testers, but I think if the watch itself appears to have issues it would be good if you keep sending this info as feedback to Suunto. Where there’s no issue reported, nothing can be fixed. I know that myself with customers having issues with a new design and some of them fix it themselves, you rate the issue not as high as you simply don’t know that they are affected, too.

                                      living sideways

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                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @themrdjj
                                        last edited by

                                        @themrdjj said in Bumpy and inaccurate altitude data with new Suunto 7:

                                        Perhaps I should also give an update. I think the results were a bit better after receiving the new watch, but still not as accurate as I would have expected.

                                        Anyway, I stopped caring about this, to be honest. I don’t really use the altitude profile in my training anyway and if I ever decide to do so then I still have the Strava correction (I only use Strava to analyse my activities anyway). Also, the comparisons I made in the beginning with my old watch were a bit unfair because there the Strava correction was applied automatically (as it doesn’t have a barometer), so I never got to see the raw data anyway.

                                        I really like everything else about the watch and maybe I’m just expecting too much from it (my OCD wanting perfect data). So for now I’ll keep using it, until it’s time for a new watch.

                                        This is clearly a problem and should not be occurring. Are the images you have in the initial post from QS or from SA? iOS can’t do landscape graphs. Just want to know how you got them. I often run with an S9 and S7, in virtually every run they match.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        T 1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          daltonthomas @freeheeler
                                          last edited by

                                          @freeheeler
                                          Thats the point, focus and enjoy the activity itself and not messing around with technology…:).

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                                          • T Offline
                                            themrdjj @Brad_Olwin
                                            last edited by

                                            @brad_olwin They are from a program called GPXSee. I first download the initial gpx file from Strava, then I apply the correction on strava.com and redownload the gpx file.

                                            Mff73M 1 Reply Last reply Reply Quote 0
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