So, what are you going to do after Movescount closes?
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@leohendrix said in So, what are you going to do after Movescount closes?:
@André-Faria Hello, it’s a good thing that you also raised this point and had a reply with technical details.
I did the same more than 6 month ago and only had the typical answer “we take into account your request” with no further explanation… I also had no information by when this issue will be fixed.So this was 6 month ago and nothing changed, maybe I’m too pessimistic but I think that they will never fix it. By the way, I’m working with IT developpers, and changing webservices is not a heavy task at all, it’s just a matter of around 5 days of work.
So almost 1 year that the function is broken and Suunto support did not find 5 days for fixing it, I let you take your conclusions.
I first sent e-mail, no answer , then contacted via Facebook chat, only couple days later I got answer via Facebook and email.
Things can be tough when you are developing a product .
Honestly I think Suunto based their decisions on answers from surveys and their data of usage, but unfortunately not everytime that is the reflect of reality .
Just a pure guess that this 30% offer is also a way to gather data how satisfied the users are with the brand and the futures available TODAY (I won’t believe someone will fork 300-400eur for a watch that doesn’t do what they want ) and in the meantime decide what to do with movescount and features for old watches and also new watches.
But that is only a guess.
I made up my mind, until movescount truly closes and it is clearly defined what features are available (and how!) and which features are taken I won’t buy anything.
Right now I am a bit confident that Suunto will do something. But if they don’t and they don’t provide the features I want in my watch (even if I use
Them once a year ) ok, I need to switch brand.
Till then I prefer to give my feedback , because it is brand that I like. -
@André-Faria said in So, what are you going to do after Movescount closes?:
Right now I am a bit confident that Suunto will do something. But if they don’t and they don’t provide the features I want in my watch (even if I use
Them once a year ) ok, I need to switch brand.It’s so tiring to wait for Suunto to make up their mind about keeping their products fully functional. I think customers should not worry about their watches future. Why announcing the announcements? It’s highly irresponsible from a company to do this to their customers. This kind of experience has put some other things to the top of the list of criteria for my next sport watch. I will take into account past record of supporting their hardware. Suunto is pretty much at the bottom of the list in this regard now for me.
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@Prenj said in So, what are you going to do after Movescount closes?:
@André-Faria said in So, what are you going to do after Movescount closes?:
Right now I am a bit confident that Suunto will do something. But if they don’t and they don’t provide the features I want in my watch (even if I use
Them once a year ) ok, I need to switch brand.It’s so tiring to wait for Suunto to make up their mind about keeping their products fully functional. I think customers should not worry about their watches future. Why announcing the announcements? It’s highly irresponsible from a company to do this to their customers. This kind of experience has put some other things to the top of the list of criteria for my next sport watch. I will take into account past record of supporting their hardware. Suunto is pretty much at the bottom of the list in this regard now for me.
We, costumers see Suunto as a brand and as a way to provide products to satisfy our needs/demands and make our experience in sport better.
But we can’t forget that as any other company, it is made by people, and people are not perfect, and can view things in a different way than we costumers do.But I agree with you, we shouldn’t worry, and we shouldn’t beg for features, but we as everyone have the choice to sell our current devices and buy from another brand.
On my side I am enjoying being able to plan my moves and implement complex interval trainings in it with garmin. When I bought my suunto ambit 2 I didn’t have this need, today I have, and with the ambit 3 I am also able to fullfil it.
In the future, maybe I won’t be able to do it, and maybe no other suunto will be, so…maybe I will need to switch brand…Or play between using watch and cycling computer…
What I loved when I bought the Ambit 3 is that it could do everything…no constraints.
I think usage of watches may change over the years (some years ago I ran more than cycle, now I cycle more…now I am more into navigation)…so I don’t want to buy a device with compromises (and for me that is the key of sucess of the current fenix line).
But there is market for everything
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In my case, I have kept my A3P but, at the same time I am using a S9B that I bought second hand. I ended up liking the S9B a lot, but the absence of POIs management is very annoying even if, as @André-Faria said, I use it only once a year or two. I know that it will be there if I need it. If A3P would be fully supported by the app with mobile sync as it was in the time of MC, I will keep my A3P and decide in the distant future what watch will replace it. If not, who knows, may be I will end up buying a Fenix 6 Pro.
On hardware support, I am very biased on this point. What they have done with the A3P has no justification.
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@Efejota said in So, what are you going to do after Movescount closes?:
If A3P would be fully supported by the app with mobile sync as it was in the time of MC, I will keep my A3P and decide in the distant future what watch will replace it.
On hardware support, I am very biased on this point. What they have done with the A3P has no justification.
Reverse the quote and you will have an answer to all this:
I will keep my A3P and decide in the distant future what watch will replace it, if A3P would be fully supported by the app with mobile sync as it was in the time of MC
This distant, this…
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@mlakis said in So, what are you going to do after Movescount closes?:
I may be a bit tired. I have read your message several times and do not clearly understand your point
With “distant” I meant that the A3P is such good piece of hardware that I am sure that it would last a lot if Suunto had decided (eventually, decides) to keep its features as they were initially designed and sold, with no unnecessary limitations by way of its deprecation via connection software. That is how I see it.
Of course, Suunto still manufactures impressive watches (S9B is a good example in my opinion). That is why it is not so easy to decide what to do in my case.
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@Efejota I mean that A3P is a great watch and everyone that owns one would replace it in the very distant future (if not when it “dies”), especially people who don’t care about “smart”/“lifestyle” features and want a robust, rigid, reliable utility.
But that “distant future” is not making any good to new sales, so Suunto decided the premature “death” of some of its features by software-degrading it.
And you said it with a so honest way, and that’s the truth for most people who bought and use the A3P.
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From my side, I bought the watch on April 2020 after reading reviews (DCRainmaker’s also). Then found out the whole “Digital Transition” thing here on the forum. Subscribed to seek more info. Moaned about it, I couldn’t decide to keep or to return.
In the end I kept it, because I wanted a watch with all the features A3P has, but hate all the other features that newer “smart” watches include and also their prize, especially if you try to find a watch that has all the features that A3P has.
I would love to be able to load new routes on the watch from the mobile phone, it’s not the easiest thing to scan the maps and decide in advance which routes you will hike/run before you begin your trip. Local’s advice may also recommend trails that are close to your base but on a region that you did not study beforehand.
So I will still be using the watch with any way I can and seek for sales in the distant future.
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@mlakis said in So, what are you going to do after Movescount closes?:
From my side, I bought the watch on April 2020 after reading reviews (DCRainmaker’s also). Then found out the whole “Digital Transition” thing here on the forum. Subscribed to seek more info. Moaned about it, I couldn’t decide to keep or to return.
In the end I kept it, because I wanted a watch with all the features A3P has, but hate all the other features that newer “smart” watches include and also their prize, especially if you try to find a watch that has all the features that A3P has.
I would love to be able to load new routes on the watch from the mobile phone, it’s not the easiest thing to scan the maps and decide in advance which routes you will hike/run before you begin your trip. Local’s advice may also recommend trails that are close to your base but on a region that you did not study beforehand.
So I will still be using the watch with any way I can and seek for sales in the distant future.
As far as I know it was never possible, even with moves count to upload routes from phone to watch.
BUT! It was possible to upload from computer and sync via phone, which, for me is better solution than today.
You are somewhere…you can go to a computer and upload route…but maybe you can’t install moves link/suuntolink and don’t have cable.
Also, if not mistaken it was possible to upload route via phone browser and then sync moves count app.
By the current “digital transition method” it is not possible, settings are only synced via cable.I decided to enjoy my watch with what I have today: moves count app, moveslink2 and Suunto app. The pleasure of living the present.
When suunto decides something, I will see.
It is frustrating? yes? Should we moan about it everyday? No. Should we shut up? No. Contact Suunto directly : support-en@suunto.com
https://www.facebook.com/Suunto/ -
This post is deleted! -
You are somewhere…you can go to a computer and upload route…but maybe you can’t install moves link/suuntolink and don’t have cable.
That was why I switched from A2 to A3P. I could login into my account anywhere and load routes to be later synced to the watch with the phone.
Also, if not mistaken it was possible to upload route via phone browser and then sync moves count app.
No under iOS phone. However (though not totally stable) you can use an iPad and, for some reason, it was possible there to upload a GPX route and later sync it via Movescount iOS. I tried many times to find an alternative so I did not need an iPad, but never found any (different browsers, forcing desktop interface, without success: impossible to draw or upload routes using the iPhone). If SA were compatible with A3P for that purpose, that would be the perfect scenario.
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@Efejota said in So, what are you going to do after Movescount closes?:
If SA were compatible with A3P for that purpose, that would be the perfect scenario.
Not gonna happen. Unfortunately. They decided that A3P users need to be pushed somehow to upgrade.
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@Prenj That’s actualy untrue! I’ve changed from Garmin to Suunto, because of recent Garmin hack. Their watches really heavy on cloud services.
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@Paweł-Ładna said in So, what are you going to do after Movescount closes?:
@Prenj That’s actualy untrue! I’ve changed from Garmin to Suunto, because of recent Garmin hack. Their watches really heavy on cloud services.
Sorry to say, but most features on Garmins don’t relly on cloud.
You can almost do everything without internet or cellphone on garmin devices.
Not the case with ambits. -
@André-Faria Right, Garmin devices can be accessed as generic USB storage, then activity FIT can be copied directly from device, route FIT or GPX files can be copied directly to device, etc. All configuration changes can be made directly on watch. So in theory a Garmin watch can be used without ever connecting to Garmin Connect.
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@André-Faria let’s both agree to disagree. To be more accurate - I had vivoactive 4 and it can hold up to 10 trainings. TRUE that all measurements where done by watch, but I was not able to upload those to my phone since this relays on cloud.
To conclude - they do stuff in device, but whole architecture of app and ecosystem relays on cloud
I think now it is more clear on what is done in device since your argument is valid, just wasn’t sure if this is what you where looking for.
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@sky-runner fair enough - I lent whole architecture of Harmon, but year this is true.
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@Paweł-Ładna said in So, what are you going to do after Movescount closes?:
@André-Faria let’s both agree to disagree. To be more accurate - I had vivoactive 4 and it can hold up to 10 trainings. TRUE that all measurements where done by watch, but I was not able to upload those to my phone since this relays on cloud.
To conclude - they do stuff in device, but whole architecture of app and ecosystem relays on cloud
I think now it is more clear on what is done in device since your argument is valid, just wasn’t sure if this is what you where looking for.
Ok, didn’t know about that limitation. You are not able to connect to computer and remove them? I own the edge 530 , bought during the outage and could do everything, even updating firmware. Didn’t need Garmin connect/cloud services at all.
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@André-Faria I think it is still possible, and 10 trending a is just system limitation as it has internal 4Gb memory - they want you to buy higher end model
That their right. -
@Paweł-Ładna - there were quite a few people who ran into this limitation during the outage.and lost tracked activity due to this.
but again not a complete reason not to buy something. Sometimes these things happen…
