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    May Transition Update

    Scheduled Pinned Locked Moved Digital service transition
    165 Posts 53 Posters 28.4k Views 53 Watching
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    • George MurrayG Offline
      George Murray @margusl
      last edited by

      @margusl
      SuuntoLink has been updated and now support Ambit 2, 2s, 2R and Ambit.

      https://www.suunto.com/Support/software-support/suuntolink/

      I tested it and the link is now to SUUNTO APP for exercise data, no longer to MOVESCOUNT.
      It seems that settings from movescount and moves to movescount still need to go through MOVESLINK.

      So, I retract, Suunto is no longer best for euthanasia, they have awoken from their anaesthesia

      Umer JavedU 1 Reply Last reply Reply Quote 4
      • Umer JavedU Offline
        Umer Javed @George Murray
        last edited by

        @George-Murray

        Actually settings, poi/routes from MC also go through SL, at least for A3P that I have. So it’s just that moves don’t go to MC anymore through SL.

        1 Reply Last reply Reply Quote 3
        • F Offline
          footballprobox
          last edited by

          thank you very much

          [url=http://footballprobox.com/]ข่าวฟุตบอล[/url]

          1 Reply Last reply Reply Quote -1
          • L Offline
            LudovicTheRunner
            last edited by LudovicTheRunner

            I was able to import all my moves from Movescount to Suunto (with a lot of duplicates to delete manually) and my Ambit 3 Peak is now synchronized with th Suunto Link (which is far better than movescount). BUT, now why match says “please synchronize your moves” and I see the memory percentage occupied increasing (now 70%). I don’t absolutely get why…and I’m afraid the memory will be saturated soon. Can anyone help ? Thanks !

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @LudovicTheRunner
              last edited by

              @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              L 1 Reply Last reply Reply Quote 0
              • L Offline
                LudovicTheRunner @isazi
                last edited by

                @isazi said in May Transition Update:

                @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

                So you think it has nothing to do with the transition from MovesLink to Suunto App ?

                Dimitrios KanellopoulosD M 2 Replies Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @LudovicTheRunner
                  last edited by

                  @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                  You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
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                  L 1 Reply Last reply Reply Quote 1
                  • L Offline
                    LudovicTheRunner @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos said in May Transition Update:

                    @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                    You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                    ok, thanks. I don’t care to delete them, I just have a lot of activities (210)…I can’t imagine to delete them one by one…

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      margusl @LudovicTheRunner
                      last edited by

                      @LudovicTheRunner , as long as your activities are synced, you can ignore that warning. @isazi is correct - Ambit memory is circular, once it gets filled, old activities are overwritten by new ones. Actually you should not see that reminder when successfully syncing with Suuntolink …

                      @Dimitrios-Kanellopoulos , there is no way to delete individual activities from Ambit, only way to clear logbook is forcing FW update. And Suuntolink does set a sync flag , meaning it will already break syncing to Movescount.

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @margusl
                        last edited by Dimitrios Kanellopoulos

                        @margusl roger that. Thanks I ll check this with the team

                        Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          margusl
                          last edited by margusl

                          @Dimitrios-Kanellopoulos said in May Transition Update:

                          @margusl roger that. Thanks I ll check this with the team

                          Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                          There’s no problem “resetting” Suuntolink as it doesn’t care about previous sync flag values stored in the Ambit logbook, it’s happy to sync everything it doesn’t have a record of in its local suuntolink_data.json . Meaning that it also tries to re-sync all activities stored in watch logbook when you switch computers or user accounts. But after every sync it also sets sync flags in Ambit logbook, locking out all other (official) Movescount sync agents that will now ignore those activities.

                          Not quite sure whats a generic flag, but there are tools for getting and resetting sync flag states directly from Ambit logbook, so there’s no guesswork involved, just plain observation:

                          • Suuntolink (v3+) - writes flags / reads everything, keeps it’s own record
                          • Suunto App - does not write flags (for now) / reads everything, keeps it’s own record
                          • Movescount mobile - writes flags / ignores all flagged activities
                          • Moveslink2 - writes flags / ignores all flagged activities
                          1 Reply Last reply Reply Quote 1
                          • A Offline
                            awinkel Bronze Member
                            last edited by

                            Why is this information not send by mail?
                            Just a small number of customers will be at this forum and read this.
                            Last year I received 2 mails about the transition and beside that a lot of markering shit.
                            This kind of information howto migrate your data, the new Suuntolink tool etc etc is the kind of information we want to receive.
                            You get a lot of complaining customers if at one point their data can’t be synced etc.
                            Your communication about this needs to improve a lot!

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @awinkel
                              last edited by

                              @awinkel all those were at your email, inside the app and everywhere .

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                margusl @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos said in May Transition Update:

                                @awinkel all those were at your email, inside the app and everywhere .

                                Well… not quite. I don’t think I know anyone who knows anyone who has received transition update mails after December 2019.
                                078aa8ea-c6ac-4280-b22a-6a6a2f30b1fb-image.png

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @margusl
                                  last edited by

                                  @margusl not sure what you mean. This is a may 2019 update and your emails talk about dec.

                                  Last update was there, and provided the details about the movesoucnt closing in summer 2020 no? And we passed this date

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  M 1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    margusl @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos said in May Transition Update:

                                    @margusl not sure what you mean. This is a may 2019 update and your emails talk about dec.

                                    Last update was there, and provided the details about the movesoucnt closing in summer 2020 no? And we passed this date

                                    Last update at https://www.suunto.com/transition was April 2020.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @margusl
                                      last edited by

                                      @margusl this is A MAY THREAD

                                      The April update is a short paragraph

                                      Dear Suunto Community members,

                                      As a part of our digital service transition, and aligned with our prior communication we will continue the process of ramping down movescount.com in the coming months. As such, there will be changes to the website and some features will be removed. The future end-state of what is currently movescount.com will be where Ambit and Traverse watch owners will manage key watch functionality like settings, customization of sport modes and planning routes.

                                      We will continue to update the community as we go forward.

                                      And iterates over what it has been said as a statement and clustered all to FAQS etc

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      M 1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        margusl @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos said in May Transition Update:

                                        @margusl this is A MAY THREAD

                                        @Dimitrios-Kanellopoulos , this is also the latest pinned thread about transition.
                                        That’s why people are coming here to complain about lack of communication.

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @margusl
                                          last edited by

                                          @margusl Ok but that is how the forum did it with shorting. The Last APRIL post here is in my email. Sorry but what are talking about here?

                                          Screenshot 2020-09-08 at 15.51.29.png

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          M 1 Reply Last reply Reply Quote 0
                                          • M Offline
                                            margusl @Dimitrios Kanellopoulos
                                            last edited by margusl

                                            @Dimitrios-Kanellopoulos said in May Transition Update:

                                            Sorry but what are talking about here?

                                            What about updates in January 2020, April 2020?
                                            (I don’t get the point for April 2019 update/mail, I have it listed too… but that’s OK)

                                            Transition update mails stopped in December 2019. Most targeted people have no idea that Suunto has quietly published few more updates in 2020 and that they should now reach out for this information themselves even though those previous mails promised to, quoting the Important Digital Service Update :

                                            We will keep you updated on these coming changes

                                            All the “read more” etc links in those mails are also expired by now (“This link has expired. Please contact the sender of the email for more information”)

                                            Notifications in Movescount mobile app are visible only for Ambit3/Traverse/Vertical users and it’s just a vague reminder to move to Suunto App, not mentioning anything about Suuntolink nor the role of movescount.com after next few(?) months. Well… maybe there’s some super-informative content popping up in Moveslink2 when Ambit/Ambit2 are connected to the cable, but for some reason current Moveslink2+movescount-com users seem to be clueless about switching to Suuntolink+SuuntoApp+Movescount-com combo. When running Moveslink2 without connecting a watch there’s no information about already effective nor upcoming changes.

                                            EgikaE Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 3
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