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    SA backend down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • suzzloS Offline
      suzzlo Moderator
      last edited by

      Hi, today I have done 4:30 hours of cycling and workout has not been synchronized with SA backend. Then new dummy test workout and same problem

      Screenshot_20190831-220343.png

      Then checked, and no others activities in home page since 3 days ago!!!

      Anyone in same situation?

      BR

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      1 Reply Last reply Reply Quote 0
      • suzzloS Offline
        suzzlo Moderator
        last edited by

        Ahh, then tried to export fit file, but no luck since workout is not synchronized with backend… Absolutely stupid behavior

        BR

        Suunto: Race, S9Peak, Spartan Sport Wrist
        Garmin: FR745, Edge 530
        SA topics:

        • Guides - https://forum.suunto.com/tags/guides
        Mff73M 1 Reply Last reply Reply Quote 1
        • Mff73M Online
          Mff73 @suzzlo
          last edited by

          @suzzlo said in SA backend down?:

          Ahh, then tried to export fit file, but no luck since workout is not synchronized with backend… Absolutely stupid behavior

          BR

          SA stores activities as json files in Android. I imagine that fit files are generated in the backend and just downloaded when requested.
          I would also prefere SA to be able to generate fit files totally offline, without the need of the backend. I will be safier in such cases.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          ? suzzloS 2 Replies Last reply Reply Quote 1
          • ? Offline
            A Former User @Mff73
            last edited by

            @Mff73 said in SA backend down?:

            SA stores activities as json files in Android.

            That’s why it uses so much storage!

            Mff73M 1 Reply Last reply Reply Quote 0
            • suzzloS Offline
              suzzlo Moderator @Mff73
              last edited by

              @Mff73 said in SA backend down?:

              SA stores activities as json files in Android

              No idea if they can extract?

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Online
                Mff73 @suzzlo
                last edited by

                @suzzlo said in SA backend down?:

                @Mff73 said in SA backend down?:

                SA stores activities as json files in Android

                No idea if they can extract?

                files are stored locally in jSON, and QS can handle them (thanks to @Dimitrios-Kanellopoulos )
                then to convert them into something different for other plateform import, I don’t know.
                But surely (hopefully) Suunto can add an offline Fit export.

                What i like in json file, is the extra data inside (raw data : battery, gps stuff, etc…) Nothing really useful every day, but sometimes …

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • Mff73M Online
                  Mff73 @Guest
                  last edited by

                  @silentvoyager said in SA backend down?:

                  @Mff73 said in SA backend down?:

                  SA stores activities as json files in Android.

                  That’s why it uses so much storage!

                  as far as i see, only synced activities are stored. if one delete app storage, and then let SA resync just what needed to show data, the raw files should disapear. need to be confirmed though

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    No issues on the backend during this weekend

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    suzzloS 1 Reply Last reply Reply Quote 0
                    • suzzloS Offline
                      suzzlo Moderator @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos any idea why my phone app is not synchronizing workouts?

                      How can I solve it without loosing workouts?

                      BR

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @suzzlo
                        last edited by

                        @suzzlo reboot or clear cache.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • suzzloS Offline
                          suzzlo Moderator
                          last edited by

                          Reboot doesn’t have effect, but clearing cache and resynchronizing again all activities, solve the problem.

                          Thanks

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          1 Reply Last reply Reply Quote 1
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