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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • johan6504J Offline
      johan6504 Silver Members
      last edited by

      I checked Twitter, but nothing there

      Runner, Swimmer and Swimrunner

      1 Reply Last reply Reply Quote 0
      • K Offline
        kairn
        last edited by

        Same problem here. Logged out and I’m not able to log in again (iOS).

        1 Reply Last reply Reply Quote 0
        • D Offline
          dirkvandenbergh
          last edited by

          Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

          1 Reply Last reply Reply Quote 1
          • Anjelik IastremskaiaA Offline
            Anjelik Iastremskaia @Luís Pinto
            last edited by

            @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

            1 Reply Last reply Reply Quote 0
            • Saketo NemoS Offline
              Saketo Nemo Moderator
              last edited by

              Dimitrios says that service is under maintenance. Just a little more patience. 😉

              1 Reply Last reply Reply Quote 2
              • pilleusP Offline
                pilleus
                last edited by

                At the moment this popped up in SA.

                Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                https://www.instagram.com/moves.are.life/
                Suunto Vertical Black Lime
                Suunto 9 Peak Pro Black
                Suunto Spartan Ultra Stealth Titanium

                O 1 Reply Last reply Reply Quote 1
                • O Offline
                  ogruetzmann @pilleus
                  last edited by

                  @pilleus said in Is Suunto App background service down?:

                  At the moment this popped up in SA.

                  Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                  Wow! Not even a week until notice! 😅

                  1 Reply Last reply Reply Quote 1
                  • Saketo NemoS Offline
                    Saketo Nemo Moderator
                    last edited by

                    seems that works again. 😉

                    Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                    • Anjelik IastremskaiaA Offline
                      Anjelik Iastremskaia @Saketo Nemo
                      last edited by

                      @Saketo-Nemo well. Upload to strava is still not happening 😕

                      1 Reply Last reply Reply Quote 0
                      • Saketo NemoS Offline
                        Saketo Nemo Moderator
                        last edited by

                        it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

                        1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          https://forum.suunto.com/topic/2977/suunto-app-service-status

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

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                          • C Offline
                            Charles D
                            last edited by

                            Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

                            1 Reply Last reply Reply Quote 2
                            • andrejsgA Offline
                              andrejsg
                              last edited by

                              Soo is it just me or is the Suunto -> Strava push not working again?!

                              Stuart CorbettS 1 Reply Last reply Reply Quote 0
                              • Stuart CorbettS Offline
                                Stuart Corbett @andrejsg
                                last edited by

                                @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

                                1 Reply Last reply Reply Quote 0
                                • Bogdan1921B Offline
                                  Bogdan1921 Silver Members Bronze Member
                                  last edited by

                                  It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

                                  Suunto Race
                                  Polar H10
                                  Iphone 14 Pro
                                  Suunto 9 Baro [sold]

                                  1 Reply Last reply Reply Quote 0
                                  • ? Offline
                                    A Former User
                                    last edited by

                                    Same here, nothing synced to Strava or TrainingPeaks.

                                    1 Reply Last reply Reply Quote 0
                                    • Sezer YiğitS Offline
                                      Sezer Yiğit
                                      last edited by

                                      I am in same stiuation. No strava syncing. I am using Suunto spartan sport by the way.

                                      1 Reply Last reply Reply Quote 0
                                      • andrejsgA Offline
                                        andrejsg
                                        last edited by

                                        ☹

                                        i tried using direct .fit download (quantified self) but that’s not working for me either (says it needs to be public, which it is).

                                        also, activity map is not showing in the suunto app, but it shows in the browser and in the image when sharing the activity from the app.

                                        1 Reply Last reply Reply Quote 0
                                        • andrewjknoxA Offline
                                          andrewjknox Bronze Member
                                          last edited by

                                          Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

                                          Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                                          Phone: iPhone 13 Pro
                                          Footpod: Stryd
                                          HR: Coros HRM + Polar H10
                                          Sleep: Oura ring 2

                                          1 Reply Last reply Reply Quote 0
                                          • Catoer WibowoC Offline
                                            Catoer Wibowo
                                            last edited by

                                            Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

                                            Suunto Spartan Trainer Wrist HR (traded in with S5)
                                            Suunto 5

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