Movescount history import is open for all users Spartan/S9/S5

[77alex77]

@77alex77 said in Movescount history import is open for all users using S9/S5:

Hello.

Is there any deadline to perform the Movescount history ?

Thanks

I mean : Is there any deadline to perform the Movescount history import ?

[Dimitrios Kanellopoulos]

@77alex77 nope

[77alex77]

@Dimitrios-Kanellopoulos said in Movescount history import is open for all users using S9/S5:

@77alex77 nope

Thanks

[Luís Pinto]

@Dimitrios-Kanellopoulos Any news about actual laps tables in history moves? If you try your activities from 2016/2017 you will see the problem.

[Dimitrios Kanellopoulos]

@Luís-Pinto Those of mine are ST imported at least. I have to ask about this.

[Luís Pinto]

@Dimitrios-Kanellopoulos Just an example of what is the issue.

[Luís Pinto]

@Dimitrios-Kanellopoulos

[Dimitrios Kanellopoulos]

@Luís-Pinto can I have a link (in pm ? )

[Luís Pinto]

@Dimitrios-Kanellopoulos of course. will send to you.

[Luís Pinto]

Anyone that already made history import from movescount have the same issue? Please confirm in previous activities to see if there is a pattern. Is important to Suunto developers know.

[Jay Sullivan]

Is this Movescount thing perhaps interfering with the regular Suunto App? I can’t sync to Strava or download a FIT file or view my workout online.

[fejker]

@Jay-Sullivan I would guess not, the platform is having problems in general right now, most of the things don’t work.

[samwayslee]

@fejker I can’t even log in. Keeps saying I’m not connected to the internet. Pretty frustrating

[David Broto]

@Jay-Sullivan suunto app’s borked again…

[Luís Pinto]

Other issue founded is history moves. Hr zones.

[MickT]

Hi @Dimitrios-Kanellopoulos I have not had any notification that I can transfer all my data from Movescount. Additionally within the Suunto App -settings, connect to other services, Movescount isn’t available. Annoying as I have data going back as far as 2012 that I wish to keep.

What am I supposed to do so as to be able to transfer my data so that I do not lose it once Movescount is closed down (very bad idea by the way - why reinvent the wheel when it doesn’t need reinventing?)

Yours Aye,

Mick

[Mff73]

@MickT
This MC sync is currently only deployed for S9 and S5. Is it your watch model?
Other watch will come… Later

[Dimitrios Kanellopoulos]

@Luís-Pinto hi this should be cache

[MickT]

@Mff73

Watch is a Suunto 9!

[Dimitrios Kanellopoulos]

Hi due to a service issue we had the movescount history import has been paused