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    How do I use the Suunto App ?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ? Offline
      A Former User
      last edited by A Former User

      I just downloaded the app to my mobile phone
      I entered the valid credentials from an earlier experiment
      The app says “you do not have internet connection”
      I entered wrong credentials
      The app responds “you entered wrong credentials”
      I asked for a password reset
      The app responds “An error occurred. Please try again later”
      I registered the same credentials again
      The app responds “email already exists”

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      • Brad_OlwinB Offline
        Brad_Olwin Moderator
        last edited by

        The Suunto app is not connected to Movescount. They use different databases. If you enter your MC user and password it will not be recognized. You need to create a new account. If you have previously registered the Suunto App then it sounds as if there may be an error.

        What OS?

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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        • ? Offline
          A Former User
          last edited by

          I gave it another try and managed to get it up using the same SA credentials as yesterday. I paired my A3R and recognized, that there are no configuration options: routes, sport programs, workouts …
          Just curious: suunto really does not plan to provide real website ? Do they really expect us to create routes on the mobile phone ?

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Guest
            last edited by

            @andithegeek we dont know yet. You consumers define the requests. Suunto listens and prioritizes. there have been a lot of loud feedback on not closing Movescount so , atm things are fluid.

            Give it some time please. If I was an A3 owner I d stick to Movescount for now

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
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