[Race - 2.53.42] Climb Guidance Segment Issue

[isazi]

I reported this, it seems a backend/app issue of some kind because it affects watches with all firmware versions. Let me know if it happens again next week (it happened to me on Friday), but I believe it should be fixed soon.

[Squirrel]

@isazi said:

Let me know if it happens again next week

Still an issue today.

[isazi]

@Squirrel with a new route, or the same as last week?

[Squirrel]

@isazi said:

with a new route, or the same as last week?

Both, newly created and re-enabled old ones.

[SergioB]

@isazi said:

Let me know if it happens again next week

Don’t want to rush or be pushy, but this is still an issue as of today. If you need more logs or some particular tests, I’d be happy to help

[sky-runner]

@SergioB Yes, can confirm. I created a new route on Sunday and the first climb segment was grey. Also, once I was past that first segment, it disappeared from the overall profile - the route profile showed on the watch as if it started in the middle and I could not zoom out to full profile.

The official UTMB route downloaded from the race website has this issue too.

[isazi]

@sky-runner I asked again

[sky-runner]

@isazi Yep, I have just tried loading the official UTMB course again , and the issue persists:

Also, when zooming in the climb guidance doesn’t work. In my experience that applies only to the first climb segment, so I should be ok

[isazi]

I pasted your comment, and a link to your post, in the Suunto’s field testing chat. Good luck for tomorrow!

[isazi]

Too late for UTMB, but this (as guessed) it was an App and not a firmware issue. It has been fixed, not sure when everyone will get the next App version.