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    Important news concerning our digital services

    Scheduled Pinned Locked Moved Digital service transition
    578 Posts 153 Posters 133.7k Views 157 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @ianishomer
      last edited by

      @ianishomer said in Important news concerning our digital services:

      Moilanen

      more news will come out soon enough. Did you btw mean Tommi?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • Zdeněk HruškaZ Offline
        Zdeněk Hruška Bronze Member @ColdBeer
        last edited by

        @ColdBeer I just asked for some reason he doesn’t need to explain me anything of course. I don’t know whether it’s because he doesn’t know how to do it or it’s complicated or whatever other reason he could have.
        But Movescount is not decommissioned yet and there is this huge discussion full of anger and demands. And why? Can you import route to watch using Movescount? Yes. Can you do the same with SA? Yes.
        I mean I am not saying that there are no issues with how is Suunto progressing with their new SA platform. And I am not saying I like everything they do right now. But it seems to me that everybody complains about things which are not even real issues at this moment.

        ? 1 Reply Last reply Reply Quote -2
        • Jennifer GothilanderJ Offline
          Jennifer Gothilander @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Oh my god. I was ok with Suunto app as an app but shutting Movescount down and monitoring all activities done (ever) is best done on a website. It’s impossible to get a proper overview and analysis over time in an app, unless you make an app for the desktop but then I will be “locked” to my own computer and can’t access it anywhere. IF (and I really hope not) you close Movescount, you have to (!!!) make it easy to transfer ALL old training data to some other place (like Strava) with basically one click. I moved my Garmin files to Movescount one by one when I bought a Suunto. And that was only a year or two of files. Still took quite some time. Moving all my old data from Movescount so somewhere else again, after… 8 years?! No way! And I’d be really sad to just drop that in the bin. I like statistics.

          ? Dimitrios KanellopoulosD ColdBeerC 3 Replies Last reply Reply Quote 5
          • ? Offline
            A Former User @Jennifer Gothilander
            last edited by A Former User

            @Jennifer-Gothilander There are several solutions out there, both mobile and browser based, that sync workout data from one platform to the other. PhoneGap on iOS, SyncMyTracks on Android, and Tapiriik via web. It’s 2019. Please don’t move your data file by file. As per Movescount to Suunto transition, the data should flow automatically.

            I wouldn’t be surprised if at the end, after all the fireworks here, a one time route sync happened too.

            Jennifer GothilanderJ 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Jennifer Gothilander
              last edited by

              @Jennifer-Gothilander Noted thanks and understood well.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 1
              • Jennifer GothilanderJ Offline
                Jennifer Gothilander @Guest
                last edited by

                @NickK I don’t have them on my phone, I guess. I mean my Movescount data from like 2012. That’s on the website, but probably not in my app. And the web program didn’t go with Movescount. And even if, I’d have to sort all duplicates that’s already in Strava?

                And I like to use a website to analyze year by year. I just kept Strava for cycling. But I guess that time is over…

                1 Reply Last reply Reply Quote 0
                • cosme.costaC Offline
                  cosme.costa
                  last edited by

                  I think that this post is getting quite hot. Some are very upset but as @Dimitrios-Kanellopoulos says this is the first communication, and I would think that Suunto will try to find the best solution to everybody. Suunto surely knows that these watches without connection is nothing.

                  If you read my posts you will see clearly which is my opinion on the Suunto App and how should evolve, but I think, as a lot of us, that MC had an end date and we should propose solutions and make clear what we expect instead of being only angry. Besides of posting here we can also send emails to Suunto support explaining what we expect and want.

                  IMO is good that Suunto has announced this so early, now we can push and let know or requests.

                  J 1 Reply Last reply Reply Quote 4
                  • ColdBeerC Offline
                    ColdBeer @Jennifer Gothilander
                    last edited by ColdBeer

                    @Jennifer-Gothilander Just to studying other points of view (not preventing -still- a full migration) I configured today my SyncMyTracks registered app on my Android phone:
                    Image on Mega
                    Link: https://mega.nz/#!TN0V3YqD!B0NuLMVKu9NsSzNr5ibCzEVHY_BxJ24PwlgMX2ytmK8

                    var Watch="Garmin Forerunner 735XT", WatchFw="9.40";
                    var Phone="Samsung Galaxy S8", PhoneOS="Android 9.0.0";

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      jsuarez Bronze Member @cosme.costa
                      last edited by

                      @cosmecosta said in Important news concerning our digital services:

                      I think that this post is getting quite hot.

                      Maybe at this time the guys at Suunto are thinking that pressing the “nuke” button was bold… LOL
                      Let’s see how this evolves.

                      ? 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @jsuarez
                        last edited by

                        @jsuarez The best part is they haven’t pressed anything. Just raised the possibility… Oh, the joy of internets! Some 15-20 years ago this would have gone smoothly and quietly. Not a cricket cry! If only Suunto were in time machine business…

                        1 Reply Last reply Reply Quote -1
                        • ? Offline
                          A Former User @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos Third party tools for route editing don’t support adding waypoints on routes or editing POIs. Is that something Suunto plans to quietly discontinue with Movescount?

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Guest
                            last edited by

                            @silentvoyager I think its in the plans waypoint support in routes. This information exists on GPX files afaik.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            1 Reply Last reply Reply Quote 0
                            • H Offline
                              haydnw Bronze Member @Zdeněk Hruška
                              last edited by

                              @Zdeněk-Hruška As an Ambit2 user, this will be impossible after the change, because the routes have to be transferred using the web interface.

                              1 Reply Last reply Reply Quote 2
                              • S Offline
                                Shrek3k
                                last edited by

                                The cancelation of the service is exactly what I feared and predicted. Of course I try to stay optimistic that Suunto is going to offer a service at least similar, better at least identical in the important services, better even if improved compared to the current MC.
                                But - in a way this is what quite a number of members was asking for: a road map or you might even call it a vision. KUDOS!
                                Nevertheless, as we have all seen, that one year (SA) is a very short time for major improvements concerning the implementation of really new services and features (but not to much time to fix issues/bugs and implement some features mostly by copying them), this seems to be quite a challenge.
                                Although being a little sceptical, I am most certainly happy to be part and member of this developement (probably a critiquing member, most certainly not a critical 🙃)

                                using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                OS - Android 15/Pixel Pro 7

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 4
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Shrek3k
                                  last edited by

                                  @Shrek3k🥰

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 0
                                  • glaucidium.passerinumG Offline
                                    glaucidium.passerinum
                                    last edited by

                                    That’s a real pity ! I don’t have a compatible phone. Why would you trash a functional website ? I’m greatly disappointed for not being able to fully use my recent watch. I wouldn’t have bought it if I knew it !
                                    Please restore/keep a web interface !

                                    M 1 Reply Last reply Reply Quote 2
                                    • M Offline
                                      MarkG Bronze Member @glaucidium.passerinum
                                      last edited by

                                      @glaucidium-passerinum
                                      I’ve an original ambit, I supported suunto by paying a lot of money for it not long after they came out. It works fine and does everything I need it to. If I’m forced to replace it because suunto won’t honour their obligations the replacement will NOT be a suunto product.

                                      W 1 Reply Last reply Reply Quote 4
                                      • W Offline
                                        witchcraft @MarkG
                                        last edited by

                                        @MarkG You and me both

                                        Ambit (1) and GPS TrackPod user

                                        1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @Mike Green
                                          last edited by

                                          @Mike-Green agree with you. If Suunto can’t provide an option to make pre Ambit3 watches running, just partner with someone who can, like openambit project!
                                          I couldn’t care less about online services, right now I only connect my Ambit 2 Sapphire to movescount to import the files to sporttracks, but I want the option to “mess” with watch settings. Just like I wanted years ago: https://www.change.org/p/suunto-suunto-give-customers-a-way-to-fully-use-their-watch-offline
                                          If suunto can’t do that, at least some web based service. As someone said, garmin provided this type of service for older watches…

                                          1 Reply Last reply Reply Quote 6
                                          • A Offline
                                            andy1892 @Guest
                                            last edited by

                                            @NickK If they are working on a web based version, they should tell us now rather than giving us a very thin explanation of what is happening. They should be able to tell how much use the website gets and plan / update us accordingly.

                                            1 Reply Last reply Reply Quote 1
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