Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Watch connection error in 6.10.7

    Scheduled Pinned Locked Moved Suunto app and other software services
    3 Posts 3 Posters 96 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • surfboomerangS Offline
      surfboomerang
      last edited by surfboomerang

      Since a week or so, the bluetooth connection between my Vertical 1 and my phone is disconnected after a random amount of time. If I open Suunto App and go to my watch, the app shows the following error:

      Connection Error
      There seemso to be a problem with the watch connection. Please read our troubleshooting section to fix situation

      Dismissing the message and return to the watch options in Suunto App fixes the issue and the watch is connected again for a while.

      The following actions didn’t resolve the issue:

      • Reboot of the phone
      • Reboot of the watch
      • Reinstall Suunto App
      • Re-paired the watch with the phone
      • Check if battery optimization is disabled for Suunto App

      Both Suunto App and my phone (Oneplus Nord 4, Android 16) received an update recently.

      Is anyone experiencing the same and is there any way to determine if this is caused by Suunto App or the phone OS?

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      1 Reply Last reply Reply Quote 0
      • babychaiB Offline
        babychai Silver Members
        last edited by babychai

        No issue for my SV1 and SA, but mine is Andriod 15

        Suunto Vertical Titanium Solar Black
        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶B̶l̶a̶c̶k̶ ̶R̶u̶b̶y̶ ̶(̶S̶/̶S̶)̶
        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
        Suunto 9 Peak All Black
        Suunto Spartan Trainer Wrist HR (Black)

        1 Reply Last reply Reply Quote 0
        • Francesco PaganoF Offline
          Francesco Pagano Silver Members Bronze Member
          last edited by

          I’m experiencing the same since I updated to 6.10.7 and maybe even the previous version. Android 16

          S9PP
          S5

          1 Reply Last reply Reply Quote 0

          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

          With your input, this post could be even better 💗

          Register Login
          • First post
            Last post

          Suunto Terms | Privacy Policy