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    iOS 3.0.0

    Scheduled Pinned Locked Moved Suunto app and other software services
    ios
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    • S Offline
      Stavrogin @Sportsfreund
      last edited by

      @Sportsfreund So sorry to hear that. 😧

      Love love love Suunto, just wish things were a little more “working” right now.

      Suunto Vertical, Race, Race 2, Race S and Run. Rocking the Vertical 2 Titanium at the moment.
      Garmin: Fenix 7X, Epix Pro 51mm, Forerunner 265.
      Coros: Pace Pro, Apex 4

      SportsfreundS 1 Reply Last reply Reply Quote 2
      • SportsfreundS Offline
        Sportsfreund Bronze Member @Stavrogin
        last edited by

        @Stavrogin Now i know from Suunto Support, I am not alone with this problem.

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          Stavrogin @Sportsfreund
          last edited by

          @Sportsfreund I am so sorry. That sucks. Suunto is in a bit of a place right now with little software issues that seem to only effect certain users and there doesn’t seem to be a rhyme or a reason to any of it.

          Suunto Vertical, Race, Race 2, Race S and Run. Rocking the Vertical 2 Titanium at the moment.
          Garmin: Fenix 7X, Epix Pro 51mm, Forerunner 265.
          Coros: Pace Pro, Apex 4

          1 Reply Last reply Reply Quote 0
          • TieutieuT Offline
            Tieutieu Platinum Member
            last edited by

            Public 3.6.0 version released with notes

            IMG_2569.jpeg

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            SportsfreundS helgonet12H 2 Replies Last reply Reply Quote 1
            • SportsfreundS Offline
              Sportsfreund Bronze Member @Tieutieu
              last edited by

              @Tieutieu but the problems were not solved

              1 Reply Last reply Reply Quote 0
              • helgonet12H Offline
                helgonet12 @Tieutieu
                last edited by

                @Tieutieu and taggs does still not work with this update. When adding for example commute tagit does not stay. And the commute app does not update.

                It has been lile this for a couple of versions as far as I know

                Olli2709O 1 Reply Last reply Reply Quote 0
                • Olli2709O Offline
                  Olli2709 @helgonet12
                  last edited by

                  @helgonet12 i have the same problem. This mainly occurs when I add tags to older workouts. These tags are then displayed in the detailed view of the individual workout, but not in the scroll view, and they are also not found in the “search” (magnifying glass) function.
                  IMG_1211.jpg IMG_1212.jpg

                  helgonet12H 1 Reply Last reply Reply Quote 0
                  • helgonet12H Offline
                    helgonet12 @Olli2709
                    last edited by

                    @Olli2709 for it happens on all new as well. I hope they sort this out soon. But I wish there should be a place where we could send in bugs. This way we have no idea if they saw it or not

                    TieutieuT 1 Reply Last reply Reply Quote 1
                    • TieutieuT Offline
                      Tieutieu Platinum Member @helgonet12
                      last edited by

                      @olli2709 I just checked and obvioulsy I have the same behaviour as you do (yesterday I exactly was in this situation : adding tags on old snowshoe activities).
                      @helgonet12 for new activities I don’t have any issue

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      helgonet12H TieutieuT 2 Replies Last reply Reply Quote 1
                      • helgonet12H Offline
                        helgonet12 @Tieutieu
                        last edited by

                        @Tieutieu hmm strange. I use e-bike activity and i have to add commute tagg every time and do so directly or as soon as it has synced to the app and there I have to ad the tagg multiple times until it shows up. But I does nothing on the commute page/ widget. There I have to log out and in order to update the info.
                        Do you mean that you do not have this behaviour?

                        TieutieuT 1 Reply Last reply Reply Quote 0
                        • TieutieuT Offline
                          Tieutieu Platinum Member @helgonet12
                          last edited by

                          @helgonet12 my commutes are visible in the widget

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          helgonet12H 1 Reply Last reply Reply Quote 0
                          • helgonet12H Offline
                            helgonet12 @Tieutieu
                            last edited by

                            @Tieutieu what activity do you use?

                            1 Reply Last reply Reply Quote 0
                            • Olli2709O Offline
                              Olli2709
                              last edited by

                              @pavel.samokha You’ve always been able to fix bugs before, maybe you could help resolve this one, too.🙌 đŸ’Ș

                              Unfortunately, the problem persists even after the last update.

                              Descriptions or tags entered after a workout are saved, but they aren’t found in the search results. This is especially noticeable when adding a tag/description after a workout has been saved, particularly emojis.

                              The strange thing is, I have the Suunto app installed on two phones, an iPhone SE 2 and an iPhone 14, both running the latest iOS, both with app version 3.7.2 (21451). On the iPhone SE, two more workouts are found in the same account using the same search options. Any help would be appreciated; I need to be able to rely on the search function. Thanks, Olli.

                              2 pavel.samokhaP 2 Replies Last reply Reply Quote 0
                              • 2 Offline
                                2b2bff Silver Members @Olli2709
                                last edited by

                                @Olli2709 maybe a cache corruption? Have you already tried to delete and reinstall the app?

                                Suunto Race S
                                Garmin Epix Pro

                                Olli2709O 1 Reply Last reply Reply Quote 1
                                • TieutieuT Offline
                                  Tieutieu Platinum Member @Tieutieu
                                  last edited by Tieutieu

                                  said in iOS 3.0.0:

                                  @olli2709 I just checked and obvioulsy I have the same behaviour as you do (yesterday I exactly was in this situation : adding tags on old snowshoe activities).
                                  @helgonet12 for new activities I don’t have any issue

                                  Still in beta 3.7.1 but tags are working fine again, even those added on old activities. So i guess it was not directly app related but more a serveur/database issue.

                                  (I really hope someday tags management will evolve ; no possibilty to rename a tag => that would be a good start to be able to do that !)

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  Olli2709O 1 Reply Last reply Reply Quote 1
                                  • Olli2709O Offline
                                    Olli2709 @2b2bff
                                    last edited by

                                    @2b2bff No, you mean because of the missing search terms or because of the differences between iPhones? A search term added to a saved workout later is displayed (for example, “snowflake-icon”), but if you enter it in the search bar (magnifying glass), the workout isn’t shown.

                                    2 1 Reply Last reply Reply Quote 0
                                    • Olli2709O Offline
                                      Olli2709 @Tieutieu
                                      last edited by

                                      @Tieutieu What constitutes a “new” activity? I can’t seem to add activities retroactively. For example, if I just finished a workout and then add a tag/description minutes later because I forgot something, it’s not showing up.

                                      Olli2709O 1 Reply Last reply Reply Quote 0
                                      • Olli2709O Offline
                                        Olli2709 @Olli2709
                                        last edited by

                                        Sorry, that was a bit misleading; it is displayed, but not the workout, when you search for that tag!

                                        1 Reply Last reply Reply Quote 1
                                        • 2 Offline
                                          2b2bff Silver Members @Olli2709
                                          last edited by 2b2bff

                                          @Olli2709 for me that sounds like an indexing/caching problem. If the index is hold locally, you can fix this with deleting the App and reinstalling it. So, the app has to download and reindex everything again

                                          Without knowing the internals of the Suunto App, this is just educated guessing, of cause


                                          Suunto Race S
                                          Garmin Epix Pro

                                          1 Reply Last reply Reply Quote 1
                                          • pavel.samokhaP Offline
                                            pavel.samokha @Olli2709
                                            last edited by

                                            @Olli2709 reinstall the app

                                            Opinions expressed are solely my own and do not express the views or opinions of my employer

                                            1 Reply Last reply Reply Quote 1
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