Visibility and contrast issue in WIDGETS view and Sport Mode
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Hello, I bought a Suunto 9 Peak Pro for my daughter 3 week ago.
Recently, some features have become barely visible (very poor readability with low contrast), particularly in the widget view before selection and in sport mode after selecting an activity.
I’ve had a Suunto 9 Peak myself for two years and haven’t experienced this issue.
Has anyone encountered this problem before? Can someone help me with this? -
@DUMAS-Myriam can you share a picture. I am not aware how having seen this before.
Thx!t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium
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@DUMAS-Myriam Yes, in general, readability is not the best feature in 9PP. Especially for older eyes like mine.
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Hello,
I have some photos
Before
After, when she selected de widgets group
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@DUMAS-Myriam Ah, no! That’s not normal.
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@DUMAS-Myriam Not normal, I would do a soft-reset, if not solved a hard-reset and if still not solved send it to Service.
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seems broken
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Hello, Thank you very much for your help, which has been invaluable.
I carried out both resets, but unfortunately, the issue remains unchanged.
I will have to initiate the return process.
Once again, thank you for your assistance.
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