Vertical 2: Inclined screen panel

tomahawk5000

@Olli-FIN hopefully it’s just software issue?

halajos

@Olli-FIN another user has the same issue in this forum

Jugger

Can you also take picture with some analog watch face like forest analog. For me 6 o’clock is quite in middle compared to baro hole.
I did check my V1 with same WF and result is same. Both are slightly tilted clockwise. Maybe 1-2mm max. It doesn’t bother me.

OutdoorMan

@Olli-FIN well contact support and/or return the watch.

Stark

Same problem with the Vertical 2. I have returned the watch. My photos in the thread “ SUUNTO VERTICAL 2. Rotating display inside the watch case”

Olli FIN

@OutdoorMan
Of course I already did and they asked to return the watch. I am just amazed how Suunto will always come up with defects of that kind nobody couldnt even think of existing. Like manufacturing a car and not aligning the wheels from factory. And I say this because it seems not to be the only unit.

Yes, Suunto has step up their game but still, many of us get dissappointed buying their product.

@tomahawk5000
It is not possible to be a software issue. Individual pixels can not be relocated if the panel is installed with cant.

Reason for the topic is to gather information how widespread this is and then make a decision should I give it an another chance. And to inform others to check their watch before it’s too late.

Péter Túri

Same issue with mine. I contacted with support, probably I will send it back.

tomahawk5000

Guys how did you check this? What’s best way for that?

Martin Vrska

@Olli-FIN Before reading this thread, I didn’t feel like the display on my V2 was crooked. I was comparing the watch body itself without the V1 and V2 straps with the same watch faces and it seems to me that both watch faces are slightly to the right. This is very difficult to measure and I think it depends a lot on the watch face you choose.

Péter Túri

It is hard to measure, even to take a photo of that.
I am noticed on pages where are clear horizontal lines, like the step counter or in setting menu etc…

Also my wife has a race s, side by side it is clear that mine is not straight while the race s is perfect.

Olli FIN

@halajos

Here you go. This method is not as good as the method in my opening post with ruler.

But it can be seen here too, yes.