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    Swim tracking still woefully inaccurate

    Scheduled Pinned Locked Moved Suunto Race
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    • M Offline
      Miroslava @susanmould
      last edited by

      @susanmould yes its totally terrible i swim only breastroke but absolutly no count meters. Its very very bad i try everything. My old suunto 3 fitness perfect count meters i am very frustrated and really wait on day suunto.must repair it

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      • A Offline
        Artus Diver @susanmould
        last edited by Artus Diver

        @susanmould said in Swim tracking still woefully inaccurate:

        I’ve been having issues since the December update. Previously the watch easily tracked my laps and turns during my swims. The December update broke everything, it stopped registering turns (despite ensuring I did a long glide at each end) and decided my average-speed freestyle was suddenly butterfly.

        I keep rolling the software back, I even disabled OTA updates going forward, however at some point this week it updated itself and ate a bunch of lengths this morning.

        Anyone else having these infuriating issues, or does it just seem to be me?

        I love this watch, but it’s not going to be a keeper if it can’t do something as basic as count laps in a pool. My partner just got a Garmin, I might borrow it for a session and compare… really hope Suunto sort this out 😞

        Yes, many people wrote about problems with swimming in the pool, even I posted a few posts.
        My SV started counting after sending it to the service in Prague.

        Of course, there are more problems that I have already reported in my posts and I am waiting for an update.

        Recognition of swimming style … Suunto supposedly did nothing but I think something has been changed.
        Currently, the recognition of the style is a big joke!
        I swim “crawl” -> the algorithm recognizes “backwards”.
        I swim “backwards” -> the algorithm recognizes “frog” (…)

        I hope that the next update will include at least:

        • improvement of the current algorithm,
        • learning the swimming style as it was in AMBIT3PEAK,
        • heart rate zones for swimming,
        • counting the length of swimming on legs only (without arms).

        Suunto Viper
        Suunto HelO2
        Suunto Ambit 3 PEAK
        Suunto 9 Baro Titanium
        Suunto Vertical

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        • B Offline
          brettacher
          last edited by

          Same here. Swim stroke recognition and length count have become very unreliable, with the length count giving results between correct measurements (seldom) and ridiculously short (most of the time).

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          • O Offline
            onemore
            last edited by

            Hey there!

            im using Suunto Watches since 6 years, and i’m very happy with it. Startet with a 9 baro and moved to a race a year ago. Still very happy, because most of the time i was running (about 30km a week). Then i startet cycling and despite of using a Hammerhead Karoo (3), my watch won’t recognize the cycling Trainings, which is sad but not a dealbreaker for me.
            With cycling i also startet swimming, what brings me to this thread.
            First i trained in a 25m pool. The the lanes in the 25m pool was recognized relatively well but then they changed the pool to 50m swimming lane. Since then, my watch counts way to much lanes. Almost double of the distance i actually swam (of course i have set it to 50m lane). This issue makes my training records really inaccurate. I am into the numbers so, this is a dealbreaker for me an i already thought about switching to garmin or apple.
            But I read some posts, where they mentioned, that there will be a fix for this and im willing to wait for it, because i really like my suunto race… can somebody tell me if they work on the problem?

            Also i want to ask: is there the possibility to track the lanes manual? For example by pushing a Button?
            In an other Forum the mentioned to turn on the “auto lap” function, could this help with the issue?

            Happy to be here and thank you for the support!

            S 1 Reply Last reply Reply Quote 1
            • S Offline
              susanmould @onemore
              last edited by

              @onemore I’ve yet to try it in a 50m pool… if I roll the software back to the October patch, that resolves it. I don’t know how it updated the other day as I’d turned OTA updates off in the app… I’ve now resorted to closing the app and only launching it to sync the watch and closing it again immediately after.

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              • O Offline
                onemore
                last edited by

                Hey there again!

                today i did a 2km swim and counted the laps by myself, so im sure about the distance. My Suunto race added 800m to the finals result… i mean - looks great on my strava but f*cks up my statistics.
                Here is a screenshot of the record:
                suunto.jpg

                seems pretty bad…

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                • M Offline
                  MGH82
                  last edited by

                  Same issue here. Done a previous post as well on this. During my swim yesterday, my Race S noted down 723 hours for a 125m freestyle interval.

                  My previous Garmin Fenix had some issues with swimming, but Suunto is taking the inaccuracies to a whole new level. They should stop listing “swimming” as an activity for this watch/software, because it is misleading. Shame because I was really happy with the watch.

                  A 1 Reply Last reply Reply Quote 1
                  • A Offline
                    Artus Diver @MGH82
                    last edited by

                    @MGH82

                    Almost everyone has problems with swimming in the pool after the last updates.
                    Before, there were no problems, everything worked perfectly.
                    They wanted to improve and they ruined our swimming joy.
                    After the last (and also the penultimate) update, problems started with counting lengths, confusing swimming styles and unjustified division / grouping of swim sections (…)
                    I hope Suunto can fix this because in the last update there was no mention of improving swimming.

                    Suunto Viper
                    Suunto HelO2
                    Suunto Ambit 3 PEAK
                    Suunto 9 Baro Titanium
                    Suunto Vertical

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                    • M Offline
                      MGH82 @Artus Diver
                      last edited by

                      @Artus-Diver
                      Today I have changed the software back to version 2.39.44. I will let you know if this is an improvement after my next swim. Fingers crossed 🤞

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                      • A Offline
                        Artus Diver @MGH82
                        last edited by

                        @MGH82
                        For me the most stable version is: Rostock-fw_2.39.20.20609 (…)
                        I don’t know if the 2.39.44 software will help.

                        Let me know about your experiences.

                        Suunto Viper
                        Suunto HelO2
                        Suunto Ambit 3 PEAK
                        Suunto 9 Baro Titanium
                        Suunto Vertical

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                        • O Offline
                          onemore @Artus Diver
                          last edited by

                          @Artus-Diver said in Swim tracking still woefully inaccurate:

                          @MGH82
                          For me the most stable version is: Rostock-fw_2.39.20.20609 (…)
                          I don’t know if the 2.39.44 software will help.

                          Let me know about your experiences.

                          I can‘t find the 2.39.20.20609 on my race. Can i manually add it from a database or something like that?

                          The oldest version my race stored is:
                          Tianjin-fw_2.39.44.215
                          16-Q-6eecc4b5

                          Thank you!

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