96 Hour Activity - App shows as "Not Synced"

[imperial001]

Hello there!

I finished a 200 mile race this weekend, took 96 hours, was recording throughout. However, it seems the activity did not properly sync. In the app the activity shows up, but has a “not synced” labeled next to it.

Any suggestions on what I can do to fix this?

It doesn’t show up on sports-tracker.com and did not get added to my Strava. I manually went into my Android and was able to pull the .zip file. When I click the activity on my Suunto, it seems like most of the data is there, although it’s unclear if its all of it.

I am a little hesitant to uninstall and reinstall the app but that seems like the only solution? Any possibility that causes me to lose the recording?

[isazi]

@imperial001 in which mode? Do you have all data on the watch or just the summary?

[imperial001]

@isazi Trail running.

How do I check if I have “all the data” on the watch? I do see the correct time, distance, my heart rate (with a graph), steps, calories, and ascent and descent (with a graph) in my logbook.

I uninstalled and reinstalled the app on Android and the activity again (took about 30 minutes). It added it again but once again shows as “not synced”.

I see some of the data on my app, up to 86 of the 96 hours, not sure if its getting an error there.

[imperial001]

After analyzing the data I pulled off the ZIP file on the Android system, I confirmed that it’s retrieving the first 86 hours of the data, up until ~midnight of Friday, where it seems to stop. Wonder what other things can be done to fix this.

I did a soft reset on the watch, and have uninstalled / reinstalled the Suunto app twice now, with no success with those techniques.

[Brad_Olwin]

@imperial001 @isazi asked which mode for recording? The 9 has a finite limit for data recording. What battery mode did you use and did you recharge?

[imperial001]

@Brad_Olwin Ah, I recorded it in Performance mode. Yes I was recharging when the watch needed it. (Apologies if this posts twice, I didn’t see where my response went).

[imperial001]

Adding some more context too if it helps to debug this. Otherwise I can look into reconstructing the last 10 hours using estimates of where I was at the time which is quite frustrating.

Here’s what the activity looks like on device:

and the actual data for the first 86 hours of the 96 it says it recorded:

I have some hope that the fact that it’s the first 86 hours means the remaining 10 hours are in there but I am just facing some bug in syncing (given that normally it seems it would lose the first 10 hours).

The actual total was 352km (218.7miles) at 96 hours 30 minutes.

I am currently going through and converting the JSON file I was able to pull from the data to a GPX so I can use the data. If you want to take a look at that data, it’s here.

[imperial001]

@Brad_Olwin Ah, my apologies, I just realized I have also posted under the wrong forum. I have a Suunto 9 Peak, not a Suunto 9.

[isazi]

@imperial001 said in 96 Hour Activity - App shows as "Not Synced":

How do I check if I have “all the data” on the watch? I do see the correct time, distance, my heart rate (with a graph), steps, calories, and ascent and descent (with a graph) in my logbook.

If you have everything in the logbook (with graphs and all) then all the data is still there, when the memory is reused you do not see the graphs anymore, just a summary.

So, you still have all data on the watch, but I do not think the 9 Peak can hold 96 hours of recording in performance mode.

[Brad_Olwin]

@imperial001 This is as @isazi stated. I doubt the 9 Peak has memory capacity for 96h on performance mode. Congratulations on your race!

[surfboomerang]

Maybe a little bit off-topic, but you ran a 352km race?!?

Respect!!

[imperial001]

@surfboomerang Thanks :)!!

@Brad_Olwin @isazi thanks both for your very prompt responses, so nice to get immediate feedback and know what’s going on. Yeah, I guess it must have recorded 86 hours and then just stopped recording because I have 86 hours of data, but the summary shows the 96 hours. Surprised it didn’t override since I keep hearing it does that, but instead it just stopped – but thankful because 90% of the data is better than 0% hahaha.

I was able to fix the “Not synced” by using my wife’s iPhone. I synced my watch to the iOS Suunto app since my Android kept having the not synced issue, and although it still only pulled 86 hours on iOS, it did successfully upload to the Suunto servers, thereby uploading to Strava, which i’m happy with.

Here’s the sports tracker link that finally uploaded.

[isazi]

@imperial001 possible solution for your future long activities:

• Use the endurance or ultra mode, they record less data but allow for longer activities to be stored
• Split your activities at some point and sync with your phone

Unfortunately the 9 Peak does not have enough storage to store more than around 80 hours.

[Brad_Olwin]

@imperial001 Great to hear that. In case you are interested, the Vertical (my suggestion for your races; my longest is 200km so not familiar with the long races:) would be the watch for you and in Performance mode should be able to handle the data, and certainly in Endurance mode. The estimate of 85h in Performance and 140h on Endurance (with little sacrifice in accuracy) would be ideal for you. It is my watch that I use primarily for training and racing.

[SvenSchroeter]

@Brad_Olwin - I take my hat off to you… 200km activity is an epic achievement!! My legs are trembling at the mere thought!

[imperial001]

@Brad_Olwin @isazi

This is a simple question that I cannot seem to get the answer to. How much memory does the Suunto 9 Peak have? How much memory does the Suunto Vertical have?

Brad, you stated that the Vertical “should be able to handle the data”. What is the estimated amount of hours it can handle on performance mode?

The reason I did not use lower battery modes is because for loop races, I found the GPS quality to be a bit of a bummer. I did a similar race to this one a few months back and did Endurance, and the sacrifice in quality was worse than expected. For peak to peak races I can see it being much less of a problem, but for races where you are repeating one loop, the quality (and your distance) suffers a bit more, by the end I had done something like 70 miles but the GPS had only recorded 64 miles, and some loops were very poor, with the GPS jumping around in very weird patterns.

[Brad_Olwin]

@imperial001 Endurance mode on Vertical is better than the 9 Peak on performance mode. The Vertical has extra storage for recording because of chip for map storage. Shouldn’t be a problem for your races.
The memory of 9 peak hard to assess as HR takes up space and more space with higher intensity. A general guide is the watch will safely store #of hours that battery will last in the chosen mode.