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    Black grid instead Map...

    Scheduled Pinned Locked Moved Suunto Race
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    • freeheelerF Offline
      freeheeler @MagoZichele
      last edited by

      @Michele-Zago
      did you try to delete the map from the watch and download it again?
      or maybe restart the watch and let us know if it helps?

      living sideways

      MagoZicheleM 1 Reply Last reply Reply Quote 0
      • MagoZicheleM Offline
        MagoZichele @freeheeler
        last edited by

        @freeheeler Okay. In fact, I initially wanted to try downloading the map again. I’ll let you know, thanks

        1 Reply Last reply Reply Quote 1
        • MagoZicheleM Offline
          MagoZichele
          last edited by

          So, I did some tests. I deleted and re-downloaded the maps I had chosen, but without success, as you can see from the images. If I exited and reentered the maps, the areas with the black grid were not necessarily always the same. So I tried with the soft reset, and now magically everything seems to work well… so, it seems like the same story already known with the Suunto Vertical… by the way, a curiosity: can you explain to me the reason for those diagonal black bars that do they only appear in photos? Does it depend on the Race’s Amoled display or my smartphone’s camera? And how do you remedy this unaesthetic thing? Thank you!
          IMG_20231116_115909.jpg IMG_20231116_115919.jpg

          freeheelerF EgikaE 2 Replies Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @MagoZichele
            last edited by

            @Michele-Zago
            can you send logs and login incl time, timezone and date? (regarding black grit, next time it happens).

            the black bar is coming from screen refresh rate as I understand. you don’t see it by the own eye, but capture it with the cam

            living sideways

            stromdiddilyS 1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @MagoZichele
              last edited by

              @Michele-Zago reason for the black screen areas, is a close mismatch in screen refresh rate of the watch and sensor read-out in the digital camera used.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              MagoZicheleM 1 Reply Last reply Reply Quote 1
              • MagoZicheleM Offline
                MagoZichele @Egika
                last edited by

                @Egika said in Black grid instead Map...:

                @Michele-Zago "reason for the black screen areas, is a close mismatch in screen refresh rate of the watch"

                …and so there’s only the temporary soft-reset way, like the Suunto Vertical?

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @MagoZichele
                  last edited by

                  @MagoZichele no, the question was about the diagonal black graphic effect that is not the missing tiles

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  MagoZicheleM 1 Reply Last reply Reply Quote 0
                  • MagoZicheleM Offline
                    MagoZichele @Egika
                    last edited by

                    @Egika Oh ok, sorry. While what do you think about the black grille? Is this new for Suunto Race? Is it possible that no one had reported it yet?

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      trinitao @MagoZichele
                      last edited by

                      @MagoZichele Same problem here. Sometimes it’s more of a lag when zooming, especially at 200m and 500m zoom level. The grit appears and changes to a map tile after 1-6 seconds. But some tiles don’t change at all and stay as a black grit.
                      I downloaded the maps again, but that didn’t help. After a soft reset it may be good for today but comes back tomorrow.

                      1 Reply Last reply Reply Quote 0
                      • stromdiddilyS Offline
                        stromdiddily Gold Members @freeheeler
                        last edited by

                        @freeheeler said in Black grid instead Map...:

                        @Michele-Zago
                        can you send logs and login incl time, timezone and date? (regarding black grit, next time it happens).

                        the black bar is coming from screen refresh rate as I understand. you don’t see it by the own eye, but capture it with the cam

                        Can we please get a refresher on how to send logs? 🙂

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        Mff73M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @stromdiddily
                          last edited by

                          @stromdiddily Screenshot_20231116_195707_Suunto.jpg

                          In suuntoapp

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          stromdiddilyS T 2 Replies Last reply Reply Quote 4
                          • stromdiddilyS Offline
                            stromdiddily Gold Members @Mff73
                            last edited by

                            @Mff73 😘

                            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                            1 Reply Last reply Reply Quote 1
                            • T Offline
                              trinitao @Mff73
                              last edited by trinitao

                              @Mff73 Thanks. 🙂 @freeheeler November 16, 21:00, GMT+01:00

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