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    Amoled Burn-in on race

    Scheduled Pinned Locked Moved Suunto Race
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    • Dušan KovićD Offline
      Dušan Ković
      last edited by

      Thank you for explanation (all of you), this will be my first amoled watch, so I just want to see some best practices to extend it’s life., I plan to stick with it longer than usual, unless new gear mania strikes again at some point.

      SR
      SA latest beta
      Polar Verity Sense
      Pixel 6

      1 Reply Last reply Reply Quote 0
      • Tomas FejfarT Offline
        Tomas Fejfar Bronze Member @Dušan Ković
        last edited by

        @Dušan-Ković I used the Suunto 7 watch for 4 years. The display is really burnt out quite a bit. I have never used third party watch faces or AOD. The display is simply poor quality. I now have about 2 days of Suunto Race. This display seems brighter and the hardware reacts more quickly to changes in lighting conditions. I believe this display is of better quality and will last for several years.

        Dušan KovićD 1 Reply Last reply Reply Quote 3
        • Dušan KovićD Offline
          Dušan Ković @Tomas Fejfar
          last edited by

          @Tomas-Fejfar That is something that I was looking for. I am hoping that they put better screen inside the Race.

          SR
          SA latest beta
          Polar Verity Sense
          Pixel 6

          1 Reply Last reply Reply Quote 0
          • northeast_trekkerN Offline
            northeast_trekker Bronze Member @pavel.samokha
            last edited by

            @pavel-samokha I never used custom/3rd party watchfaces, only used Suunto ones but the activity home screen and the sundial watch face both burned into the display within 1 year. I agree with what others say and I think that the S7 just had a poor display. Seems like they learned from it for the Race and improved things.

            K 1 Reply Last reply Reply Quote 1
            • KajkomK Offline
              Kajkom
              last edited by

              maybe it is worth filing a class action lawsuit against Suunto?

              sartoricS mikekoski490M Dimitrios KanellopoulosD 3 Replies Last reply Reply Quote -6
              • sartoricS Offline
                sartoric Moderator @Kajkom
                last edited by sartoric

                @Kajkom
                for what purpose?
                There was support for under warranty watches. Someone got it replaced, someone got it fixed, afair
                Ghosting is a drawback of amoled screen, and Suunto 7 has been discontinued also due to that.

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                KajkomK 1 Reply Last reply Reply Quote 1
                • KajkomK Offline
                  Kajkom @sartoric
                  last edited by

                  @sartoric
                  if only because the company consciously introduces a product with a “burn-in” display. There is no information anywhere that after 2-3 years of use, the watch, or rather its display, will need to be replaced, which in my opinion is a deliberate act to the detriment of customers!
                  Grounds for a lawsuit like nothing else.
                  I wholeheartedly support the Sunnto company, but let them know that this is not how you treat customers…

                  1 Reply Last reply Reply Quote -2
                  • Dušan KovićD Offline
                    Dušan Ković
                    last edited by

                    Just found this:

                    https://www.reddit.com/r/Suunto/s/3s5FJS9pFk

                    Anyone else has this problem?

                    SR
                    SA latest beta
                    Polar Verity Sense
                    Pixel 6

                    pavel.samokhaP Tomas FejfarT 2 Replies Last reply Reply Quote 0
                    • pavel.samokhaP Offline
                      pavel.samokha @Dušan Ković
                      last edited by

                      @Dušan-Ković obviously it’s some broken device which should be replaced, not normal

                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                      1 Reply Last reply Reply Quote 0
                      • Tomas FejfarT Offline
                        Tomas Fejfar Bronze Member @Dušan Ković
                        last edited by

                        @Dušan-Ković I had one and returned it because of two reasons.

                        1. burned display (I assumed it was some kind of test sample that doesn’t even include the correct software configuration. I made this conclusion because of the second reason)
                        2. Upgrade installation stuck

                        alt text

                        Dušan KovićD 1 Reply Last reply Reply Quote 0
                        • Dušan KovićD Offline
                          Dušan Ković @Tomas Fejfar
                          last edited by

                          @Tomas-Fejfar Did you got it from official store or? Is suunto sending test samples with bad display QC?

                          SR
                          SA latest beta
                          Polar Verity Sense
                          Pixel 6

                          Tomas FejfarT 1 Reply Last reply Reply Quote 0
                          • K Online
                            Kramble @northeast_trekker
                            last edited by

                            @northeast_trekker Exactly the same for me.

                            Ambit 3 peak saphir
                            Spartan Ultra (sold)
                            S7 graphite copper
                            S9 peak all black
                            Vertical titanium green forest
                            Wings

                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by Dimitrios Kanellopoulos

                              If in any case you get a watch (new ) with some burn in issue, return it asap to get a new one. We are investigating the cause of this issue. Thank you

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Dušan KovićD 1 Reply Last reply Reply Quote 4
                              • Dušan KovićD Offline
                                Dušan Ković @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos I’m getting mine on Saturday, but as a gift… Not sure if the receipt has been kept. Now I’m really hoping that all is well with screen.

                                SR
                                SA latest beta
                                Polar Verity Sense
                                Pixel 6

                                Mff73M 1 Reply Last reply Reply Quote 0
                                • Mff73M Offline
                                  Mff73 @Dušan Ković
                                  last edited by

                                  @Dušan-Ković
                                  Warranty is still the responsability of the manufacturer, so it should not be an issue to get in contact with Suunto in case you need.

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  S 1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Spree Bronze Member @Mff73
                                    last edited by

                                    @Mff73 It is, but without a proof of purchase the warranty will start from manufacturing date and not purchase date, so you often lose a few months of protection without the receipt

                                    1 Reply Last reply Reply Quote 1
                                    • Dušan KovićD Offline
                                      Dušan Ković
                                      last edited by

                                      I had to ask person who bought me the watch as a gift to open it and turn it on. This one works fine, I got lucky. But I hate the feeling of even expecting this and idea of a faulty gift.

                                      b3349e36-1371-4349-8ce9-4c16840ee92a-image.png

                                      SR
                                      SA latest beta
                                      Polar Verity Sense
                                      Pixel 6

                                      sartoricS 1 Reply Last reply Reply Quote 0
                                      • sartoricS Offline
                                        sartoric Moderator @Dušan Ković
                                        last edited by

                                        @Dušan-Ković
                                        well, unlucky gift happens 😁

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                        1 Reply Last reply Reply Quote 3
                                        • Tomas FejfarT Offline
                                          Tomas Fejfar Bronze Member @Dušan Ković
                                          last edited by

                                          @Dušan-Ković Yes, I bought in official store.

                                          1 Reply Last reply Reply Quote 2
                                          • mikekoski490M Offline
                                            mikekoski490 Bronze Member @Kajkom
                                            last edited by mikekoski490

                                            @Kajkom said in Amoled Burn-in on race:

                                            maybe it is worth filing a class action lawsuit against Suunto?

                                            Good lord…not another lawsuit threat post…! Not sure why people say things like this - not sure where the intended harm, or attempt to defraud, or malpractices, or emotional harm, or whatever, comes from the odd electronic device out of thousands having an issue would warrant a class action lawsuit. Courts would be slammed if I ordered a TV and it arrived with a dead pixel, and with the options to return or replace it valid and recognized by the manufacture no problem…you have the option to sue them instead? Yipers.

                                            🙄

                                            Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                            Current: Suunto Race Ti

                                            Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                            Suunto App running on Google Pixel 8/Android 14

                                            1 Reply Last reply Reply Quote 10
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