Suunto 9 Peak
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@Rust-Ab it happened to me once with a watch, I left it on the charger and kept the upper button pressed until it rebooted. Took a while, but then the watch recovered. Anyway I would also contact support to ask for assistance.
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For what? watch guaranteed. From my country, it seems possible to send the watch to a suunto service center
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@isazi said in Suunto 9 Peak:
@Rust-Ab it happened to me once with a watch, I left it on the charger and kept the upper button pressed until it rebooted. Took a while, but then the watch recovered. Anyway I would also contact support to ask for assistance.
I wrote to them(support center), they say that it is necessary to send the watch under warranty to their service center. I thought maybe here, one of you figured out how to solve the problem)
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@Rust-Ab
do you have the watch in a stable state?
I understand it is constantly rebooting, hence you can not even downgrade to a previous firmware and re-install the latest firmware again, correct?rebooting normally is what solves minor issues, but the watch does it itself constantly and without the possibility to downgrade, sending it in is the best option.
if it’s still covered by warranty, even better. crossing fingers they can help you, soon
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@freeheeler said in Suunto 9 Peak:
@Rust-Ab
do you have the watch in a stable state?
I understand it is constantly rebooting, hence you can not even downgrade to a previous firmware and re-install the latest firmware again, correct?rebooting normally is what solves minor issues, but the watch does it itself constantly and without the possibility to downgrade, sending it in is the best option.
if it’s still covered by warranty, even better. crossing fingers they can help you, soon
Yes, they charge, and respond to the reset buttons.
I already had this, the situation resolved itself, they also rebooted, then the message “the clock cannot be updated, I return to the original settings” appeared
yes, the watch is under warranty, I considered sending the watch as an extreme case of their restoration.
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@isazi said in Suunto 9 Peak:
@Rust-Ab it happened to me once with a watch, I left it on the charger and kept the upper button pressed until it rebooted. Took a while, but then the watch recovered. Anyway I would also contact support to ask for assistance.
I tried to reboot as you wrote, it did not help. but thanks bro!
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@Rust-Ab if you have tried upper button (for a really loong time), please also try upper+middle button
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@Egika said in Suunto 9 Peak:
@Rust-Ab if you have tried upper button (for a really loong time), please also try upper+middle button
didn’t help, I’m attaching a photo - https://drive.google.com/drive/folders/1ylNNSSWw0HcZevB_kc46LCeU-WOxXcss?usp=sharing