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    sport mode customization stuck

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • ? Offline
      A Former User
      last edited by

      I think this is not normal with iphone app? If i want to customize sport modes, that page is not “showing” or that circle is just rotating all day long and that text “list is being updated” text stays there like whole day…

      How to fix this?

      IMG_3682.PNG IMG_3681.PNG

      Mff73M 1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @Guest
        last edited by

        @Felttie
        First things to try would be to clear the app cache if possible, then uninstall and reinstall app again. And see…

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        ? 1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @Mff73
          last edited by

          @Mff73 i removed my watch from app, and paired again; no help.
          Then i uninstalled app and installed it back to my phone; no help.

          Mff73M John DoeJ 2 Replies Last reply Reply Quote 2
          • Mff73M Offline
            Mff73 @Guest
            last edited by

            @Felttie
            out of idea then, maybe iOS experts can help, or it is really a bug

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 0
            • John DoeJ Offline
              John Doe @Guest
              last edited by

              @Felttie it happens in my SV. I think that the only solution is hard-reset

              ? 1 Reply Last reply Reply Quote 1
              • ? Offline
                A Former User @John Doe
                last edited by

                @John-Doe Oh, ok. Maybe i can live with it now, lets see if it gets fixed with software updates during time…

                Mff73M Brad_OlwinB 2 Replies Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73 @Guest
                  last edited by

                  @Felttie
                  maybe worth trying a watch soft reset (long press more than 12s the upper button).

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Online
                    Brad_Olwin Moderator @Guest
                    last edited by Brad_Olwin

                    @Felttie try what @Mff73 said. Did you try reinstalling the app too? If none of those work a hard reset is likely necessary. I see you did reinstall. Soft or hard reset on the watch.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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