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    Display refresh issue during activity

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • K Offline
      kamarasm Bronze Member
      last edited by

      Hi Guys,

      Yesterday I got my PP, so bring it for a dance. 🙂
      The UI is very fluent and better readable compared to S9B, but sometimes there are lags.
      What I experienced - and can repo it - during activity, when I change from one page to other the main number in middle of the screen swipe from one side but the page not change. When try to doing it again, the page change but when I change back to the original page the main number stays on the side it went before.
      I had a very similar issue with S9B as well. When I wanted to change page moved half the page and stocked there for a while. Thinking and after change to the other page.
      I guess it is related to Suunto Guides as I met with it just during guided sessions.
      I hope I described it well and understandable to repro it. I attached an image about what I experieced yesterday with PP.

      Regards,
      Marcell20221124_174432907_iOS.jpg

      EgikaE 1 Reply Last reply Reply Quote 1
      • EgikaE Offline
        Egika Platinum Member @kamarasm
        last edited by Egika

        @kamarasm the big number being movable is a known bug.

        Display stuck inbetween two screens should not happen with S9PP, the delay in older watches is basically due to calculating the screen. S9PP faster processor should improve the transition.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        K 1 Reply Last reply Reply Quote 1
        • K Offline
          kamarasm Bronze Member @Egika
          last edited by

          @Egika sounds great, but it happened 😉
          Maybe somebody else?

          EgikaE 1 Reply Last reply Reply Quote 1
          • EgikaE Offline
            Egika Platinum Member @kamarasm
            last edited by Egika

            @kamarasm sorry, I understand, that S9B was stuck inbetween screens. S9PP just has the mis-placed number (that is still misplaced after switching screens)
            If wrong- please try to make it clearer.

            The misplaced (swipeable) number is known at Suunto and will probably be fixed with an upcoming update.

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            K 1 Reply Last reply Reply Quote 0
            • K Offline
              kamarasm Bronze Member @Egika
              last edited by

              @Egika S9B stuck in between pages, but after 5-10 seconds try again and that time jump to the other page.
              While PP stuck as well, just the main numbers on the middle of the screen move left or right.
              I tested further today and realized that it is important where I touch the screen. If I touch it not at the middle - bottom or top - the switch between pages works.
              I would make a video about it, is that possible to upload here?

              freeheelerF EgikaE 2 Replies Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @kamarasm
                last edited by freeheeler

                @kamarasm
                the datafield on your watch is on the left and you can move it. that’s known.
                the lag or freeze between displays should not happen.
                how is the behavior of the screens in the main menu? I mean in watch mode when scrolling thru widgets?

                living sideways

                1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @kamarasm
                  last edited by

                  @kamarasm I understand pretty well.
                  and again: this is a bug already known at Suunto.

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  K 1 Reply Last reply Reply Quote 0
                  • K Offline
                    kamarasm Bronze Member @Egika
                    last edited by

                    @Egika thx a lot.
                    Is there any place I can check active bugs? I didn’t find anything related this issue.
                    On the otherhand, very interesting this issue. I experienced it on several pages - I mean main number moves when I try to change page, but not every case lags the page change.

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @kamarasm
                      last edited by

                      @kamarasm The bug list is not public. Some forum members including me are field testers for Suunto - we have access to this but cannot share.
                      I know your case here because I reported it personally in summer 🙂

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      K 1 Reply Last reply Reply Quote 1
                      • K Offline
                        kamarasm Bronze Member @Egika
                        last edited by

                        @Egika I see.
                        How can man get in and became a field tester? I would love to join to supporting Suunto by this way, since I’m using their products in a daily basis. 😉
                        But anyway, thanks, for escalated this issue and helped me too.

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