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    Strange behavior or lack of knowledge?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • jthomiJ Offline
      jthomi
      last edited by

      Hi, I was forced to delete the Suunto App for some reasons, and after a week I installed it again.

      Now the watch syncs when bluetooth is on but Suunto App isn’t running. All apps are closed on the iPhone and when bluetooth is on shortly after the activity is done, there comes the notification that new activities are synced.
      I can’t remember it working like that, or was it all the time, just not for me and my iPhone-Spartan-combo?? Or am I just stupid again… 😁

      Thanks and have a good evening!

      valdis830V 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator
        last edited by sartoric

        Well … that’s how it should work afaik, but it never did 😁

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        jthomiJ 1 Reply Last reply Reply Quote 0
        • jthomiJ Offline
          jthomi @sartoric
          last edited by

          But with a completely closed app? Not even running in the background?
          Before the de-installation I always had to start the app to sync.

          @sartoric said in Strange behavior or lack of knowledge?:

          Well … that’s how it should work afaik, but it never did 😁

          1 Reply Last reply Reply Quote 0
          • SlaShS Offline
            SlaSh Platinum Member
            last edited by

            App now syncs automatically in background even you have force closed it BLE is still active and you will get notifications to the watch and etc 🙂

            jthomiJ 1 Reply Last reply Reply Quote 1
            • jthomiJ Offline
              jthomi @SlaSh
              last edited by

              I can’t understand why a closed app should be able to perform the actions like syncing. I do understand that you will still get notifications to the watch, but syncing? And before it didn’t act like that, its still the same version of the app. And today it stopped syncing with the SuuntoApp closed.

              @SlaSh said in Strange behavior or lack of knowledge?:

              App now syncs automatically in background even you have force closed it BLE is still active and you will get notifications to the watch and etc 🙂

              valdis830V 1 Reply Last reply Reply Quote 0
              • valdis830V Offline
                valdis830 @jthomi
                last edited by

                @jthomi Have you tried soft resetting your iPhone? Something similar happened to me. The app was closed, but the watch was still alerting of synchronization in progress.

                jthomiJ 1 Reply Last reply Reply Quote 0
                • valdis830V Offline
                  valdis830 @jthomi
                  last edited by

                  @jthomi With the app closed from multitasking you should only receive notifications. It seems like a small glitch of the system.

                  1 Reply Last reply Reply Quote 0
                  • jthomiJ Offline
                    jthomi @valdis830
                    last edited by jthomi

                    I don’t know it the watch was alerting cause of a sync in progress. I saw it at first when the iPhone said that new activities were synced already. Without me starting SuuntoApp.

                    For the last two days it synced activities without app being active, in front or back. Now it stopped. Funny things seem to happen! 😀

                    @valdis830 said in Strange behavior or lack of knowledge?:

                    @jthomi Have you tried soft resetting your iPhone? Something similar happened to me. The app was closed, but the watch was still alerting of synchronization in progress.

                    SlaShS Brad_OlwinB 2 Replies Last reply Reply Quote 1
                    • SlaShS Offline
                      SlaSh Platinum Member @jthomi
                      last edited by

                      @jthomi background refresh for app is turned on?

                      jthomiJ 1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @jthomi
                        last edited by Brad_Olwin

                        @jthomi my app is syncing in the background. Occasionally, it does not and I need to force quit the app. When the app fails to automatically sync, if I check the watch connection it usually cannot connect to the watch. This is rare and either an app force quit or iPhone reboot solves the problem. I do not think this is an app problem but a BT communication issue. When this occurs, my notifications are often missing too.

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                        J jthomiJ 2 Replies Last reply Reply Quote 0
                        • J Offline
                          Jani Kaikkonen Bronze Member @Brad_Olwin
                          last edited by

                          @Brad_Olwin said in Strange behavior or lack of knowledge?:

                          @jthomi my app is syncing in the background. Occasionally, it does not and I need to force quit the app. When the app fails to automatically sync, if I check the watch connection it usually cannot connect to the watch. This is rare and either an app force quit or iPhone reboot solves the problem. I do not think this is an app problem but a BT communication issue. When this occurs, my notifications are often missing too.

                          Same here, but resetting the watch also seems to get the things back on track.

                          1 Reply Last reply Reply Quote 0
                          • jthomiJ Offline
                            jthomi @SlaSh
                            last edited by

                            Its on, but was on all the time and before a few days ago when app was reinstalled. the app didn’t sync with the watch while being off. But seems like its solved.

                            @SlaSh said in Strange behavior or lack of knowledge?:

                            @jthomi background refresh for app is turned on?

                            1 Reply Last reply Reply Quote 0
                            • jthomiJ Offline
                              jthomi @Brad_Olwin
                              last edited by

                              My app is also syncing in the background, that is no problem. It was syncing while completely off and that behaviour was new. But seems like its gone already, now App & Watch only sync when app is running, front or background doesn’t matter.

                              @Brad_Olwin said in Strange behavior or lack of knowledge?:

                              @jthomi my app is syncing in the background. Occasionally, it does not and I need to force quit the app. When the app fails to automatically sync, if I check the watch connection it usually cannot connect to the watch. This is rare and either an app force quit or iPhone reboot solves the problem. I do not think this is an app problem but a BT communication issue. When this occurs, my notifications are often missing too.

                              1 Reply Last reply Reply Quote 0
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