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    Error 1403 vers. SW 2.20.30

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • I Offline
      ilgix70
      last edited by

      The watch crashes by itself, the text “The device is being to a safe state” appears on the dial and after several restarts automatically the message “Error 1403, 1403, 1403, 1403” SW version 2.20.30 appears (Italian language ) ". This has already happened to me 3 times in the last 12 hours.

      isaziI 1 Reply Last reply Reply Quote 2
      • isaziI Offline
        isazi Moderator @ilgix70
        last edited by

        @ilgix70 please contact support, this should not happen, something may be wrong with your watch.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        andrejsgA 1 Reply Last reply Reply Quote 0
        • andrejsgA Offline
          andrejsg @isazi
          last edited by

          @isazi said in Error 1403 vers. SW 2.20.30:

          @ilgix70 please contact support, this should not happen, something may be wrong with your watch.

          i’ve started getting the same issue. support said everything is fine and after the ‘repair’ sent me back a watch that was still broken as soon as i opened the return box. it started with altitude issues for me to now constantly resetting, even when just sitting there. loops through the ‘improving your watch for adventure’ screen constantly as well. no hard reset has solved this.

          glad i have the suunto 9 as a backup but i have to send back the watch again probably

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @andrejsg
            last edited by

            @andrejsg I do not know why support said that everything is fine, it seems to me that it is not. I have never seen this error.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            andrejsgA 1 Reply Last reply Reply Quote 0
            • andrejsgA Offline
              andrejsg @isazi
              last edited by

              @isazi yeah, i’m sending it back again.

              IMG_6150.jpg

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