@scubaprintedparts said in D5 bungee mount adapter:

D5 bungee mount adapter

D5 bungee mount adapter
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I’ve received an answer form the support:

“Thank you for reaching our Suunto support channel and sharing your inquiry with us. Our apologies about what happened with your D5.
Your safety is our priority during diving. We highly recommend to have us check the dive computer for you just to be sure.”

So I have to send it back. Maybe they can find out what the problem is.

@NickK No i didn’t tried. Who knows, one day…

For anyone coming to this thread from a Google search, my solution to this was:

Connect the D5 to a PC via the USB cable. Open the DM5 software (make sure SuuntoLink is off) Select the watch and go into the General settings. Change the brightness to any other setting. Synchronize the settings.

This will cause the D5 to restart, and after that I could access the Settings as per normal.

@dimitrios-kanellopoulos It’s clear now. Thank you!

@igortd there is a chat in the app, but if you are not using it a pop-up should be in the contact page in the website. If you have some ad-block it may interfere with it.

@Spree
Nevermind, I found a solution to synch the single dive.
Thank you for your help.
Cheers!

@surfboomerang done for OP.

GPS would be good to locate dives sites in logs automatically.

@sartoric I did that, I tried everything. I managed to update it through Suunto link though which is a feature I didn’t know and it’s not mentioned clearly anywhere

@koyprj
you can get in touch with Suunto support but devices at that age might not be repaired anymore. You’ll know if you ask ✊

@QuentinSSP
Unfortunately this is the “community” forum, not an “official” support forum.
You should get in touch with support via chat or support page from the website

hi - is the d5 able to recieve and provide notifications from SMS/whatsapp/ phone calls?
thanks

I don’t own a D5 , but , have you tried a soft reset ?

I suppose it’s the same as Spartans.
Just keep the upper button pressed for 12 sec, but check the manual to be sure

@Berry-pj4bzl
There are not that many divers writing here.
Anyway, I would contact suunto support.

@Danny-poleg According to Suunto…

If you see an error message in the screen call Suunto Customer Support and return your computer to an authorized Suunto Service Center for inspection.

https://www.suunto.com/en-nl/Support/faq-articles/suunto-d5/if-i-face-an-issue-with-suunto-d5-what-should-i-do/