Disappointing launch
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@Mads-Hintz-Madsen Good call. If this is the reason you can PM me with your Suunto email and tell me time and date logs sent to Suunto. I will file a bug report. Send your logs after an indoor ride fails to update, the logs are good for 24h only.
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@GiPFELKiND Your watch time stamp is earlier than the app. Did you force a sync again. Pull down on watch screen in app. It may simply not be syncing as often as you want.
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@Brad_Olwin I got my SR yesterday and initially the training stats where displayed correctly on the watch (same as in the app, the data came from a Suunto Vertical). I did a mtb ride with the watch and the stats where updated correctly on the watch (same as in the app).
When I woke up today, the training stats (CTL, TSB) still showed the same values as yesterday, while the values in the app have been updated correctly. I synced multiple times, but this didn‘t help. So I did a soft reset and CTL/TSB matched again with the app. But the TSS value of the current week is off by 1: app displays 269 TSS in the training zone, watch displays 270 TSS
Could it be that the watch only syncs the training stats after completing and syncing a workout? And the difference in TSS could be a rounding issue. Maybe my TSS value is something like 269,4 and that‘s the value that gets synced to the watch. But the app rounds down to 269 and the rounds up to 270. Just guessing
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@wmichi seems it is a bug! Some people here says they dont have Problems showing same CTL and TSB numbers. I have the wrong numbers too. It cannot bei to make everyday a softreset to got the right values
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@GiPFELKiND After the soft reset, I did a 2,5h trail running training. After the sync, the values in the watch and in the app are the same (no further reset needed). Ok, one exception: in the app I have now weekly TSS of 373 and in the watch 374. How hard can it be to send a simple number to the watch But I think this won’t ruin my day
Bugs happen, no matter how good you test software. I am sure this will be solved soon.
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Request to advanced participants and moderators. Can the producers suggest that he play the lace when the screen is turned off? The crown should only work when we unlock the screen with the lower or upper button. I have many situations where this crown accidentally turns on the screen when the watch moves down the wrist a bit. Many different activities are performed during the day and the crown is too sensitive to unlock.
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@Plenuscausa said in Disappointing launch:
Request to advanced participants and moderators. Can the producers suggest that he play the lace when the screen is turned off? The crown should only work when we unlock the screen with the lower or upper button. I have many situations where this crown accidentally turns on the screen when the watch moves down the wrist a bit. Many different activities are performed during the day and the crown is too sensitive to unlock.
Normally the cycle of Suunto’s update is about 6 months, at least it’s what they did for previous watches, so please be patient a little bit.
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@Plenuscausa this is according to the screen setting.
Display only -> crown will not activate
Full wake -> crown and touch active (not advised in the shower…) -
@zhang965 yeah, Race will receive its first update together with Vertical this fall.
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@Egika I don’t understand. I have it set to “display only” and pressing the crown turns on the display. Every mastawa works the same. I’m talking about everyday use, not activity.
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@Egika It’s comforting… They’re not in a hurry.
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@Plenuscausa yes pressing the crown always turns on the display, same for all Suunto watches.
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How to turn off the screen? I checked the time at night, 2 seconds and I don’t need more. And the screen lights up and lights up… Is it possible to set anything on this watch at all?
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@Plenuscausa there is do not disturb mode and sleep mode.
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@Egika Do you have any information about what it will contain? Because I don’t know whether to wait or sell Race?
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@karmazynowycukiereczek said in Disappointing launch:
@Egika Do you have any information about what it will contain? Because I don’t know whether to wait or sell Race?
I cannot tell you if the coming changes and fixes will change things for you.
If you are not happy at all with your Race today, I think you better sell it and check an alternative for you.
If you follow-up the coming updates you can then re-think your decision.