S9PP stuck in saving screen
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@MKPotts as you may imagine finding the issue that caused this 1 out of 1500 times is complicated. Let me know if it happens again.
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@isazi
I will do, thank you.
I fully understand that finding a bug is only affecting some watches infrequently would be difficult. For me (so far) across S9 watches this has happened to less than 0.1% of my activities - so they are still reliable overall.
From my experience and reading the experiences of others, it seems that this problem doesn’t come completely out of nowhere - i.e. it often isn’t the case that watches are working exactly like new, then the saving issue (or similar) happens. Over time, just using the watch seems to make it slow down / lag, like an old, cluttered Windows PC that needs cleaning up. My S9PP is noticeably slower than when I got it 4 months ago - same firmware, sports modes, connected sensors etc - so no idea why. -
@zhang965
The Vertical looks perfect for my use but I can’t justify it 4 months after buying the S9PP!
I still need to sell a Garmin Enduro that I bought and used briefly last year. I had significant issues with it, so I know that things aren’t better (for me at least) jumping to Garmin. -
@MKPotts said in S9PP stuck in saving screen:
@zhang965
The Vertical looks perfect for my use but I can’t justify it 4 months after buying the S9PP!
I still need to sell a Garmin Enduro that I bought and used briefly last year. I had significant issues with it, so I know that things aren’t better (for me at least) jumping to Garmin.I do understand you, s9pp get just released since some months.
but how many updates did we get? What did they fixed?
I saw my watch’s performance is getting worse, and it’s what I used to see with my S9/s9p after about 5 months using.
So the question is, do you trust them to fix your watch? And how long will you wait? If you wait to long, your s9pp will get cheaper in the second hand market. You’d better sell it now and pick up the new one.
That’s what I did.
Winners Wear Winners
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@zhang965
In terms of falling secondhand values, I got hit with that with my Enduro, which is why I haven’t sold it. Months of unhelpful discussion with Garmin support, during which time they launched the Enduro 2 and my watch crashed in value.But my experience overall with Suunto has been positive. No problems with my S9B and GNSS accuracy was significantly improved in the year after I bought it. Plus plenty of meaningful (to me) features added (such as structured intervals). My S9P got increasingly laggy, to the point I thought it might lose an activity, but it never did. Then this was largely solved with a firmware update last year (I don’t remember which one).
With the S9PP, I can live with a bit of lagginess as long as activities aren’t lost. If this becomes a frequent issue for a lot of users, I expect that Suunto will fix it. If it doesn’t and I’m one of the few, I’ll send my watch back. Other than the issue today (and an annoying bug with autolaps, that sends the watch back to a different screen), I’m very happy with my S9PP, so don’t want to abandon it yet.
If I sold it now, I’d likely still be £/€400-500 short of the cost of a Vertical, given that the market in the UK for secondhand watches isn’t strong (nearly everyone defaults to Garmin).
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@MKPotts also seems to me that this problem is related to the slowdown of the watch after a few months of use. I have no proof of this, of course
But for some reason the watch records activity noticeably longer - in my case it can even take more than 30 seconds… and sometimes it won’t finish the save.
I have registered hundreds of workouts and have not had this problem. Later (sometime in March) in the space of 10 days the watch crashed 3 times and since then I have not had this problem again.
Hopefully, the upcoming update will bring an improvement.
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@zhang965 It’s a bit of a bummer that we have to wait so long for an update to an essentially new watch like the S9PP. I understand that Suunto is not a big company and they have limited resources, but it shouldn’t be like this.
Regardless of the fact that they probably worked very hard on the new Vertical. -
@aroo7 This is my only big complaint to Suunto. I get it that they are small company, that they have their own philosophy about features and so on. But I don’t get it how they can not create a branch in code, deploy a fix with firmware update and later merge it to ‘proper’ update with new futures 3 times a year.
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@Likarnik said in S9PP stuck in saving screen:
aroo7 This is my only big complaint to Suunto. I get it that they are small company, that they have their own philosophy about features and so on. But I don’t get it how they can not create a branch in code, deploy a fix with firmware update and later merge it to ‘proper’ update with new futures 3 times a year.
Don’t worry about that, suunto is recruiting some développeurs in china now. So in the future they might have more capabilities.
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@zhang965
do you know or is it just an unfounded comment? -
With my Suunto 5 this issue has been more frequent, after a few months of use: in the past 6 weeks, it occurred on 1 out of 5 weekly run activities. It happened with my first watch, while I updated it to a new firmware twice throughout the last year, and it’s now happening with a new replacement one.
Since @isazi is suggesting that external HR monitors might be a cause, today I took mine off my chest before ending and saving the activity, and I had no issue. Let’s see how it goes.S9PP
S5 (donated to my wife) -
My S9PP has been getting a little slow both in starting and saving exercises. A few times I wondered if it had frozen up saving an exercise.
Last week I did a full factory reset and it is much better now. I’m glad I took the time to do it. Of course the new update that’s coming could fix this problem to.
Suunto 9 Peak Pro
Suunto Vertical -
@deserthike20 said in S9PP stuck in saving screen:
My S9PP has been getting a little slow both in starting and saving exercises. A few times I wondered if it had frozen up saving an exercise.
Last week I did a full factory reset and it is much better now. I’m glad I took the time to do it. Of course the new update that’s coming could fix this problem to.
It’s the time for vertical
Winners Wear Winners
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@deserthike20 factory reset helped my s9p too
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@zhang965 Its ordered! Titanium Sand…
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@deserthike20 said in S9PP stuck in saving screen:
zhang965 Its ordered! Titanium Sand…
I’m trying to get mine next week, hope you don’t need to reset your vertical one day…
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@zhang965 How can you be sure that Vertical will not have these problems in the future?
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@deserthike20 I just wanted to ask if anyone has tried doing a reset to factory settings and if that helps
thanks for the feedback -
@aroo7 said in S9PP stuck in saving screen:
@zhang965 How can you be sure that Vertical will not have these problems in the future?
Oh come, I never say that, actually all my suunto watches had such issue, Spartan, S9B, s9p and s9pp.
Everytime it’s getting slower I reset it and sell it and buy a new release watch.
For me, vertical should stay at least 1 year without problem.
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@zhang965 said in S9PP stuck in saving screen:
Everytime it’s getting slower I reset it and sell it and buy a new release watch.
