Fixed bugs by the new firmware update

[inkognito]

@Egika Typical situtation looks like this:

• You trigger the bearing navigation. Or you simply check the compass while not moving. You immediatelly notice that the compass doesn’t work correctly - you rotate 30° and the bearing value stays the same.

• Watch obviously thinks that the compass is calibrated, but you can clearly see it is not!

• You try to do the “8” figure, for a minute or so… but it doesn’t get any better…

• So you are stuck with the wrongly calibrated compass… Excellent. Now you have 2 options: either stop the excercise and do the manual calibration from the Navigation settings; or find any magnet and wiggle it near your watch (then the watch finally realises that there is something wrong with the calibration and triggers the procedure)…

During those moments, when you are outside in the middle of nowhere and your rely on your watch, you sadly remember all those lovely “how to navigate in the mountains”, “why are Suunto watches best for outdoor exploration adventures” and “why navigating with a Suunto has never been better” official blog posts… Yeah, that would be lovely. But you cannot rely on your watch, because the compass doesn’t work properly…

[isazi]

Well, this would not be considered a bug to fix but a feature request. It has been reported to Suunto few times, by me and others.

[Egika]

@isazi the compass showing the same diection while rotating 30° actually does sound like a bug to me.
User should not be bothered with finding and solving this manually…

[sartoric]

@inkognito said in Fixed bugs by the new firmware update:

But you cannot rely on your watch, because the compass doesn’t work properly…

to be fair, you just need to walk a minute (max) to use GPS direction

[Dimitrios Kanellopoulos]

just to solve this you can do the figure 8 thing and the compass will be re calibrated.

If the compass is not calibrated and the system understands that it will ask you todo so on the navigation screen when compass is used (not bearing navigation)

[isazi]

@Egika OP says his or her issue is that you cannot have manual calibration on demand. So not a bug, but a missing feature (a requested one in the forum already).

[Egika]

@isazi OP now says he wants manual calibration, because compass display stays the same while rorating watch by 30°. Plus watch not detecting there is an issue.

My final understanding is, that manual calibration would actually be a workaround to solve an issue that should not be there in the first place… Don’t you agree?

[Simon]

@Egika Correct, I would prefer if the watch would always detect a miscalibrated compass. Or if doing a figure 8 would always work during an activity. The requested feature is merely a workaround. @isazi

[isazi]

@Egika that is @inkognito commenting, not OP And I agree with him, when you realize your compass is not calibrated but the watch thinks it is, you should be able to override that and ask for calibration. Simpler than expecting the watch to always autocalibrate correctly.

[inkognito]

@sartoric I don’t want GPS direction! I want to be able to use the bearing navigation… I want to point my watch to the mountain / tree / any landmark in sight and use the bearing for navigation… And I want to be able to use the compass when stationary…

@Dimitrios-Kanellopoulos The figure 8 thing doesn’t always work! Trust me! I am using my watch for navigation in unknown terrain on weekly basis. There are situations, when the system doesn’t think that the compass is not calibrated even though you can clearly see that it is the case… In those situations, I was shaking my hand like crazy for over a minute and it did not help… We (I am clearly not the only one) keep reporting this and nothing happens…

@Egika Indeed. All the ability of manual calibration during an excercise would solve all the issues…

[Simon]

@inkognito Couldn’t agree more. As said, I’m very disappointed that such critical bugs are not fixed.

Anyway, is there a list of bugs that have been fixed? All one can read on the Suunto website is the Suunto+ addition - which doesn’t interest me personally in the least. I want my watch to work, and don’t request new features.

[Łukasz Szmigiel]

@Simon ther is no public changelog / bug tracker unfortunately.

[isazi]

@Simon nothing public, some bugs are mentioned in this forum, especially ones that have been reported here.

[sartoric]

@inkognito
I just replied to what you said about “can’t rely on watch for direction” , that in fact it’s not fair as you can use gps data.

That said, I would rely on physical compass and map if know I’m going “outside in the middle of nowhere”

[inkognito]

@sartoric No worries, I usually have my physical compass and a map with me. But, you know, I didn’t buy a watch with a compass and nice bearing navigation functionality to still need to carry the physical compass all the times

[Simon]

For me, it’s simply an annoyance. Yes, you can still use GPS and yes, you can still find a track. But it’s tedious, if you’re going lower speed (maybe a steep hill) and the watch orients the map by compass and not by the direction you’re going. And as soon as you stop for orientation, you’ll have the unreliable orientation in any case. And when moving medium speed, you don’t even know if the map is oriented by compass or direction…

[A Former User]

@Simon said in Fixed bugs by the new firmware update:

if you’re going lower speed (maybe a steep hill) and the watch orients the map by compass and not by the direction you’re going

it’s happened here

[Łukasz Szmigiel]

I think there should be a message being displayed - full screen - covering the navigation screen - “your compass is inaccurate, keep moving to see direction”. Or something similar.

[Simon]

@Łukasz-Szmigiel The watch would trigger compass calibration in that case. But it doesn’t detect that the compass is not working properly in the first place…