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    Cancellare itinerari

    Suunto 9 Peak
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    • G
      Gianfry
      last edited by

      Buongiorno, non riesco a cancellare gli itinerari sul mio 9P. Pur rimuovendoli dall’app Suunto dal mio smartphone e sincronizzando nuovamente, sul 9P rimangono sempre presenti.
      Ci sta modo di cancellarli direttamente dall’orologio?

      Grazie

      freeheelerF ? 2 Replies Last reply Reply Quote 0
      • freeheelerF
        freeheeler @Gianfry
        last edited by

        @Gianfry
        Ciao, when I try with my S9B (same firmware) I can delete routes from SA, sync to the watch and they are gone in the watch.
        Normally I remove them from the watch first and delete them later. Could you please try that, too?
        If you use 2 watches, also make sure you switch properly from one to the other.

        freeheeler switched to flipflops

        G 1 Reply Last reply Reply Quote 1
        • G
          Gianfry @freeheeler
          last edited by

          @freeheeler Grazie per la celere risposta. Ho provato a rimuovere i percorsi da smartphone e sincronizzare successivamente con S9P ma nulla cambia. Non riesco a trovare la funzione su come rimuovere i percorsi direttamente dal S9P.
          Potresti indicarmi i passaggi?

          Grazie mille

          sartoricS freeheelerF 2 Replies Last reply Reply Quote 0
          • sartoricS
            sartoric Moderator @Gianfry
            last edited by

            @Gianfry
            Always ask your best friend, the faq 😁

            https://www.suunto.com/it-it/Supporto/faq-articles/suunto-app/come-si-utilizzano-le-mappe-e-gli-itinerari-con-lapp-suunto/

            That said, if you’re using beta version (but even with official one ) there could be a bug

            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 13 - One UI 5.1
            Suunto App Android 4.77.3 beta
            Suunto App IOs 2.29.0 (13466) beta on MBP M1

            freeheelerF 1 Reply Last reply Reply Quote 1
            • freeheelerF
              freeheeler @Gianfry
              last edited by

              @Gianfry
              there is no way to remove routes directly from the watch. It is always controlled from the phone.
              I don’t know any trick how to remove it.
              Maybe soft reset (12seconds upper button) could help?

              freeheeler switched to flipflops

              1 Reply Last reply Reply Quote 0
              • freeheelerF
                freeheeler @sartoric
                last edited by

                @sartoric
                but he has already deleted the route from SA, no chance to access it anymore…?!

                freeheeler switched to flipflops

                sartoricS 1 Reply Last reply Reply Quote 0
                • sartoricS
                  sartoric Moderator @freeheeler
                  last edited by sartoric

                  @freeheeler
                  A fresh sync (reinstall the app) should refresh the list afair.

                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 13 - One UI 5.1
                  Suunto App Android 4.77.3 beta
                  Suunto App IOs 2.29.0 (13466) beta on MBP M1

                  G 1 Reply Last reply Reply Quote 1
                  • G
                    Gianfry @sartoric
                    last edited by Gianfry

                    @sartoric said in Cancellare itinerari:

                    @freeheeler
                    A fresh sync (reinstall the app) should refresh the list afair.

                    Ho provato ma purtroppo nulla da fare.
                    Ho deselezionato la voce “ Usa nell’orologio “ due tracce, ho sincronizzato nuovamente e mi ritrovo sempre le due tracce su Itinerari sul mio S9P.
                    Non riesco ad eliminarle. Temo che dovrò repertare come nuovo il S9P ma così è un dilemma🤦‍♂️

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF
                      freeheeler @Gianfry
                      last edited by

                      @Gianfry
                      you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
                      reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

                      please let us know if clear cache and storage in SA helped. ✊

                      freeheeler switched to flipflops

                      G 1 Reply Last reply Reply Quote 0
                      • G
                        Gianfry @freeheeler
                        last edited by Gianfry

                        @freeheeler said in Cancellare itinerari:

                        @Gianfry
                        you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
                        reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

                        please let us know if clear cache and storage in SA helped. ✊

                        Here I am, I contacted the assistance and he guided me on how to proceed with the deletion of data and cache, premise, unfortunately it did not help me as they are “Routes” and not “Routes”

                        "the first thing you have to do to clear the cache is unpair the clock from the AS> uninstall the AS restart the phone and then reinstall the AS

                        on the watch go to settings> connectivity> paired devices> apps> forget or remove connection> restart the watch by pressing the top button for 12 seconds then release it and continue with a new connection

                        if he does not want to see the maps as he said, normally with the new synchronization they will not be on the watch,
                        but if they are itineraries only with a factory reset it will be able to delete them.

                        Settings. Select General and scroll down to Reset Settings. All watch data will be erased during the reset. Start the restore by selecting Restore. "

                        I hope that with this post of mine it can be of help. Unfortunately not to me.

                        A greeting

                        Eccomi, ho contattato l’assistenza e mi ha guidato su come procedere alla cancellazione dei dati e cache, premessa, purtroppo a me non è servito a nulla in quanto trattasi di “Itinerari” e non “Percorsi”

                        " la prima cosa che deve fare per eliminare la cache e’ dissociare l’orologio dall ’ AS >disinstallare l’AS riavviare il telefono e poi reinstallare l’AS

                        sull’ orologio vai a impostazioni>connettivita’>dispositivi assocciati >app>dimentica o rimmuovi connessione > riavvii l’orologio premendo il pulsante superiore per 12 secondi quindi lo rilasci e prosegua ad una nuova connessione

                        se non vuole vedere le mappe come ha detto , normalmente con la nuova sincronizzazione non saranno sull’orologio,
                        ma se si tratta di itinerari solo con un ripristino di fabbrica li potrà eliminare.

                        Impostazioni. Seleziona Generali e scorri in basso su Resetta impostazioni . Tutti i dati dell’orologio saranno cancellati durante il reset. Avvia il ripristino selezionando Ripristino."

                        Spero che con questo mio post possa essere di aiuto. Purtroppo a me no.

                        Un saluto

                        freeheelerF ? 2 Replies Last reply Reply Quote 0
                        • freeheelerF
                          freeheeler @Gianfry
                          last edited by

                          @Gianfry
                          thank you for the update… sorry to hear that only hard reset helps.
                          it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

                          freeheeler switched to flipflops

                          ? G 3 Replies Last reply Reply Quote 0
                          • ?
                            A Former User @freeheeler
                            last edited by A Former User

                            @freeheeler it would be cool to save the current watch config so as to restore it whenever needed without going through the whole annoying steps…

                            freeheelerF 1 Reply Last reply Reply Quote 1
                            • G
                              Gianfry @freeheeler
                              last edited by

                              @freeheeler said in Cancellare itinerari:

                              @Gianfry
                              thank you for the update… sorry to hear that only hard reset helps.
                              it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

                              A lazy rainy evening ??? in Rome we still have temperatures over 30 degrees, I doubt there will be rainy evenings😁 😁 🏊 🏊 . They should have entered backup mode from SA. Pity

                              1 Reply Last reply Reply Quote 0
                              • freeheelerF
                                freeheeler @Guest
                                last edited by

                                @_giovanni
                                @Gianfry
                                I’ve requested this in many surveys.
                                I guess it is either more complex than we think or lower priority as it is not a task that we have to do frequently… normal or ideal case is to setup the watch once and then use it 5 years 😍

                                freeheeler switched to flipflops

                                1 Reply Last reply Reply Quote 1
                                • ?
                                  A Former User @Gianfry
                                  last edited by A Former User

                                  @Gianfry hello, same problem here…
                                  it always worked fine, the only different thing I did was to directly delete on SA the route without disabling it first and while I was doing that the watch was offline… I don’t know if there is an unknown bug in this procedure

                                  ? 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @freeheeler
                                    last edited by

                                    @freeheeler said in Cancellare itinerari:

                                    it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

                                    Ok, tomorrow it’s gonna rain 🙂

                                    1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @Guest
                                      last edited by A Former User

                                      @gi0vanni it’s happened again… now I’ve two routes on the watch

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @Guest
                                        last edited by

                                        Anybody else? I hope Suunto takes care of this

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User @Gianfry
                                          last edited by

                                          @Gianfry unfortunately this problem keeps going on… pretty annoying

                                          ? 1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @Guest
                                            last edited by A Former User

                                            @me 🙂
                                            I contacted support and explained the issue.
                                            It seems that the problem stems from the fact that I delete the route from SA instead of disabling it and then synchronizing it with the watch. They told me if I delete the route from SA it is then not possible to remove it from the watch anymore

                                            A bit odd in my opinion because it is perfectly legitimate to delete it… but ok, got it.

                                            S 1 Reply Last reply Reply Quote 0
                                            • S
                                              Spree Bronze Member @Guest
                                              last edited by

                                              @gi0vanni Deleting should definitely be enough. This sounds like a bug rather than a feature to me; I’ll double check what happens if I do the same.

                                              isaziI ? 2 Replies Last reply Reply Quote 0
                                              • isaziI
                                                isazi Moderator @Spree
                                                last edited by

                                                @Spree it will happen the same, unfortunately at the moment you need to first remove from watch, and then delete.

                                                Watch: Suunto Vertical (titanium solar canyon)

                                                Blog: isazi's home

                                                1 Reply Last reply Reply Quote 0
                                                • ?
                                                  A Former User @Spree
                                                  last edited by

                                                  @Spree 🤷

                                                  1 Reply Last reply Reply Quote 0
                                                  • isaziI
                                                    isazi Moderator
                                                    last edited by

                                                    To work it would have to force you to have your watch connected before delete, and do remove from watch and then delete automatically, or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

                                                    Watch: Suunto Vertical (titanium solar canyon)

                                                    Blog: isazi's home

                                                    S 1 Reply Last reply Reply Quote 0
                                                    • S
                                                      Spree Bronze Member @isazi
                                                      last edited by

                                                      @isazi said in Cancellare itinerari:

                                                      or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

                                                      Yes, that’s what I would have assumed. Sort of a permanent check/sync for routes. But it might be more complicated than think to implement.

                                                      1 Reply Last reply Reply Quote 0
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