Cancellare itinerari

Gianfry

Buongiorno, non riesco a cancellare gli itinerari sul mio 9P. Pur rimuovendoli dall’app Suunto dal mio smartphone e sincronizzando nuovamente, sul 9P rimangono sempre presenti.
Ci sta modo di cancellarli direttamente dall’orologio?

Grazie

freeheeler

@Gianfry
Ciao, when I try with my S9B (same firmware) I can delete routes from SA, sync to the watch and they are gone in the watch.
Normally I remove them from the watch first and delete them later. Could you please try that, too?
If you use 2 watches, also make sure you switch properly from one to the other.

Gianfry

@freeheeler Grazie per la celere risposta. Ho provato a rimuovere i percorsi da smartphone e sincronizzare successivamente con S9P ma nulla cambia. Non riesco a trovare la funzione su come rimuovere i percorsi direttamente dal S9P.
Potresti indicarmi i passaggi?

Grazie mille

sartoric

@Gianfry
Always ask your best friend, the faq

https://www.suunto.com/it-it/Supporto/faq-articles/suunto-app/come-si-utilizzano-le-mappe-e-gli-itinerari-con-lapp-suunto/

That said, if you’re using beta version (but even with official one ) there could be a bug

freeheeler

@Gianfry
there is no way to remove routes directly from the watch. It is always controlled from the phone.
I don’t know any trick how to remove it.
Maybe soft reset (12seconds upper button) could help?

freeheeler

@sartoric
but he has already deleted the route from SA, no chance to access it anymore…?!

sartoric

@freeheeler
A fresh sync (reinstall the app) should refresh the list afair.

Gianfry

@sartoric said in Cancellare itinerari:

@freeheeler
A fresh sync (reinstall the app) should refresh the list afair.

Ho provato ma purtroppo nulla da fare.
Ho deselezionato la voce “ Usa nell’orologio “ due tracce, ho sincronizzato nuovamente e mi ritrovo sempre le due tracce su Itinerari sul mio S9P.
Non riesco ad eliminarle. Temo che dovrò repertare come nuovo il S9P ma così è un dilemma‍️

freeheeler

@Gianfry
you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

please let us know if clear cache and storage in SA helped.

Gianfry

@freeheeler said in Cancellare itinerari:

@Gianfry
you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

please let us know if clear cache and storage in SA helped.

Here I am, I contacted the assistance and he guided me on how to proceed with the deletion of data and cache, premise, unfortunately it did not help me as they are “Routes” and not “Routes”

"the first thing you have to do to clear the cache is unpair the clock from the AS> uninstall the AS restart the phone and then reinstall the AS

on the watch go to settings> connectivity> paired devices> apps> forget or remove connection> restart the watch by pressing the top button for 12 seconds then release it and continue with a new connection

if he does not want to see the maps as he said, normally with the new synchronization they will not be on the watch,
but if they are itineraries only with a factory reset it will be able to delete them.

Settings. Select General and scroll down to Reset Settings. All watch data will be erased during the reset. Start the restore by selecting Restore. "

I hope that with this post of mine it can be of help. Unfortunately not to me.

A greeting

Eccomi, ho contattato l’assistenza e mi ha guidato su come procedere alla cancellazione dei dati e cache, premessa, purtroppo a me non è servito a nulla in quanto trattasi di “Itinerari” e non “Percorsi”

" la prima cosa che deve fare per eliminare la cache e’ dissociare l’orologio dall ’ AS >disinstallare l’AS riavviare il telefono e poi reinstallare l’AS

sull’ orologio vai a impostazioni>connettivita’>dispositivi assocciati >app>dimentica o rimmuovi connessione > riavvii l’orologio premendo il pulsante superiore per 12 secondi quindi lo rilasci e prosegua ad una nuova connessione

se non vuole vedere le mappe come ha detto , normalmente con la nuova sincronizzazione non saranno sull’orologio,
ma se si tratta di itinerari solo con un ripristino di fabbrica li potrà eliminare.

Impostazioni. Seleziona Generali e scorri in basso su Resetta impostazioni . Tutti i dati dell’orologio saranno cancellati durante il reset. Avvia il ripristino selezionando Ripristino."

Spero che con questo mio post possa essere di aiuto. Purtroppo a me no.

Un saluto

freeheeler

@Gianfry
thank you for the update… sorry to hear that only hard reset helps.
it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

@freeheeler it would be cool to save the current watch config so as to restore it whenever needed without going through the whole annoying steps…

Gianfry

@freeheeler said in Cancellare itinerari:

@Gianfry
thank you for the update… sorry to hear that only hard reset helps.
it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

A lazy rainy evening ??? in Rome we still have temperatures over 30 degrees, I doubt there will be rainy evenings . They should have entered backup mode from SA. Pity

freeheeler

@_giovanni
@Gianfry
I’ve requested this in many surveys.
I guess it is either more complex than we think or lower priority as it is not a task that we have to do frequently… normal or ideal case is to setup the watch once and then use it 5 years

@Gianfry hello, same problem here…
it always worked fine, the only different thing I did was to directly delete on SA the route without disabling it first and while I was doing that the watch was offline… I don’t know if there is an unknown bug in this procedure

@freeheeler said in Cancellare itinerari:

it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

Ok, tomorrow it’s gonna rain

@gi0vanni it’s happened again… now I’ve two routes on the watch

Anybody else? I hope Suunto takes care of this

@Gianfry unfortunately this problem keeps going on… pretty annoying

@me
I contacted support and explained the issue.
It seems that the problem stems from the fact that I delete the route from SA instead of disabling it and then synchronizing it with the watch. They told me if I delete the route from SA it is then not possible to remove it from the watch anymore

A bit odd in my opinion because it is perfectly legitimate to delete it… but ok, got it.

Spree

@gi0vanni Deleting should definitely be enough. This sounds like a bug rather than a feature to me; I’ll double check what happens if I do the same.

isazi

@Spree it will happen the same, unfortunately at the moment you need to first remove from watch, and then delete.

@Spree

isazi

To work it would have to force you to have your watch connected before delete, and do remove from watch and then delete automatically, or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

Spree

@isazi said in Cancellare itinerari:

or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

Yes, that’s what I would have assumed. Sort of a permanent check/sync for routes. But it might be more complicated than think to implement.