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    Activity Numbers in Profile Screen

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    • Brad_Olwin
      Brad_Olwin Moderator last edited by

      I am moving the questions regarding the activity numbers in the profile screen here.

      1 Reply Last reply Reply Quote 1
      • Tomas5
        Tomas5 last edited by Tomas5

        Hello can anybody explain what is meaning of fields activities and kilometers in profile screen? What sports are included? I have 109 activities and 1024km there. But when i see in diary for all sports i have 665 activities and 5697km. What exactly this activities and kilometers mean in profile screen?

        57D7EB28-1CFA-4EAC-A8A5-C2539157870A.jpeg
        2212DDAB-905F-4044-AB7E-6B77ECB64EA9.jpeg

        DMytro TonyG pavel.samokha 3 Replies Last reply Reply Quote 0
        • DMytro
          DMytro @Tomas5 last edited by

          @tomas5 the data is taken from all public activities, if I’m not mistaken.

          isazi Tomas5 2 Replies Last reply Reply Quote 2
          • TonyG
            TonyG Silver Members @Tomas5 last edited by

            @tomas5 I have this issue also, had it for months now in IOS app.

            if you scroll through your home page activities I am willing to bet there will be a gap in what activities are shown, for me there is a gap from about 3 months ago to 1.5 - 2 years back then it continues again showing my activities going back from then, effectively missing 1.5 years worth of activities - Hard to explain but hopefully you know what I mean 😵
            the calendar dots show the correct info, i am also missing months of daily usage stats - steps, calories and Sleep data.

            S9Peak | Coros Apex Pro (semi retired) | S9Baro | SSU (Gave away) | A3Peak | Observer (Gave Away) | TC3
            IOS App

            1 Reply Last reply Reply Quote 0
            • isazi
              isazi Moderator @DMytro last edited by isazi

              @dmytro that is how it used to be, but now I see the total number of all my activities there.

              Watch: Suunto 9 Peak (all black), Suunto 7 (stone gray titanium)
              SA: Android (beta)

              isazi's home

              DMytro Tomas5 2 Replies Last reply Reply Quote 1
              • DMytro
                DMytro @isazi last edited by DMytro

                @isazi oh, that’s good to hear, lemme check!
                You’re right, that’s great news, I always pondered that inconsistency.

                1 Reply Last reply Reply Quote 0
                • Tomas5
                  Tomas5 @isazi last edited by

                  @isazi but if there is total number, than why i have such big difference in number of activities? Could be that in profile there are only activities recorded by suunto 5 but in diary there are all activities including migrated from MC?

                  isazi 1 Reply Last reply Reply Quote 1
                  • Tomas5
                    Tomas5 @DMytro last edited by

                    @dmytro i am almost sure that i don’t have 109 public activities. I think all of tham are set for folowers.

                    1 Reply Last reply Reply Quote 0
                    • isazi
                      isazi Moderator @Tomas5 last edited by

                      @tomas5 not sure, could be as I do not have MC activities to check. Can I use your screenshots to report this to Suunto?

                      Watch: Suunto 9 Peak (all black), Suunto 7 (stone gray titanium)
                      SA: Android (beta)

                      isazi's home

                      andrasveres Tomas5 2 Replies Last reply Reply Quote 0
                      • andrasveres
                        andrasveres @isazi last edited by

                        @isazi I have both, activities synced directly with Suunto app and old ones imported from Movescount, all marked as private and my totals are the same on both diary and profile views.

                        Stop chasing shadows just enjoy the ride!

                        1 Reply Last reply Reply Quote 1
                        • Tomas5
                          Tomas5 @isazi last edited by Tomas5

                          @isazi of course you can use screenshots for report, it is not much a problem, just i don’t understand what this numbers means. Thank you.

                          Edit: i checked some old moves, some of them are private, some of them are folowers so it is maybe because of that.

                          pavel.samokha 1 Reply Last reply Reply Quote 0
                          • pavel.samokha
                            pavel.samokha @Tomas5 last edited by pavel.samokha

                            @tomas5 @isazi doesn’t the question deserve separate thread?

                            Backend Dev @Suunto
                            Opinions expressed are solely my own and do not express the views or opinions of my employer

                            Tomas5 isazi 2 Replies Last reply Reply Quote 1
                            • pavel.samokha
                              pavel.samokha @Tomas5 last edited by

                              @tomas5

                              iOS or Android?

                              Backend Dev @Suunto
                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              Tomas5 1 Reply Last reply Reply Quote 0
                              • TonyG
                                TonyG Silver Members last edited by TonyG

                                I will add mine aswell as its the same issue, @Dimitrios-Kanellopoulos tried looking into it via IOS team but the coms just went silent when IOS team said nothing was wrong???
                                If scroll down through the diary screen activities list after reaching say Aug2021 it then jumps to Jan2019, lots of missing activities.
                                when i requested my data via support under GDPR ~I received the correct 1196 activities (as it was at the time) so they do exist somewhere.

                                another issue is the missing months of daily data from the charts!!

                                issue.jpg

                                S9Peak | Coros Apex Pro (semi retired) | S9Baro | SSU (Gave away) | A3Peak | Observer (Gave Away) | TC3
                                IOS App

                                1 Reply Last reply Reply Quote 0
                                • isazi
                                  isazi Moderator @pavel.samokha last edited by

                                  @pavel-samokha sure, but it’s Sunday and @Brad_Olwin was faster than me. Should I fill in a report with Suunto or are you already aware of this issue?

                                  Watch: Suunto 9 Peak (all black), Suunto 7 (stone gray titanium)
                                  SA: Android (beta)

                                  isazi's home

                                  pavel.samokha 1 Reply Last reply Reply Quote 0
                                  • pavel.samokha
                                    pavel.samokha @isazi last edited by

                                    @isazi Yeah, I had written my message before brad created new thread. No need for report I’ll check the case. Thanks.

                                    @TonyG could you send me your email in messages here?

                                    Backend Dev @Suunto
                                    Opinions expressed are solely my own and do not express the views or opinions of my employer

                                    1 Reply Last reply Reply Quote 2
                                    • Tomas5
                                      Tomas5 @pavel.samokha last edited by

                                      @pavel-samokha iOS, v. 2.10.0 but i was same with older versions too.

                                      pavel.samokha 1 Reply Last reply Reply Quote 0
                                      • pavel.samokha
                                        pavel.samokha @Tomas5 last edited by

                                        @tomas5 could you send me your email to PM as well?

                                        Backend Dev @Suunto
                                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                                        1 Reply Last reply Reply Quote 1
                                        • pavel.samokha
                                          pavel.samokha last edited by

                                          @Tomas5 @TonyG
                                          should be fixed for you both.
                                          The error was probably due to MC import, but I can’t say that I 100% sure and do not see a reason to verify now, just flushed the stats

                                          In general profile stats updates are async, may be delayed. If anyone has similar issue when profile stats are substantially differs from stats in your app - you can ping me 🙄 .

                                          Backend Dev @Suunto
                                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                                          TonyG Tomas5 2 Replies Last reply Reply Quote 6
                                          • M
                                            martin Bronze Member last edited by

                                            Similar discrepancy here, about a dozen less activities (on more than 700), and 200 less km in profile vs diary…

                                            pavel.samokha 1 Reply Last reply Reply Quote 0
                                            • pavel.samokha
                                              pavel.samokha @martin last edited by

                                              @martin PM me your email

                                              Backend Dev @Suunto
                                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                                              1 Reply Last reply Reply Quote 0
                                              • TonyG
                                                TonyG Silver Members @pavel.samokha last edited by

                                                @pavel-samokha woohoo…, thank you!! I can confirm the activity numbers finally match-up and the activities now show 🙂 thanks again.

                                                The daily stats on the other hand haven’t changed and still look like the above attached pictures with months of data missing.

                                                S9Peak | Coros Apex Pro (semi retired) | S9Baro | SSU (Gave away) | A3Peak | Observer (Gave Away) | TC3
                                                IOS App

                                                1 Reply Last reply Reply Quote 0
                                                • Tomas5
                                                  Tomas5 @pavel.samokha last edited by Tomas5

                                                  @pavel-samokha thanks for investigation 😉 now it is correct(same) in profile and diary

                                                  1 Reply Last reply Reply Quote 0
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