S9P not showing water temperature during swimming

[Piotr Grygiel]

@herlas said in S9P not showing water temperature during swimming:

I want to have the temperature in SA in my workout summary , are you saying that I need to swipe to the S+ weather app so that the temperature gets recorded to SA when syncing? Today I did select S+ weather but didn’t swipe to it, wondering if that’s the reason why I don’t have any temperature in SA for today’s swim ?

I reported this to Suunto, but the level of support is very low.

[herlas]

Confirming, after swiping thru the weather Suunto + screen, I’m seeing the temperature graph in SA after syncing the workout, at least we have a workaround while the issue is fixed.

Does anyone know if a similar workaround exists for S7? It’s lacking temperature in OWS also

[herlas]

@wotus and everyone, so I use S+ weather on my S9P to workaround the temperature not being recorded while swimming ,which is supposed to be fixed in the next watch firmware.

However, I’ve been noticing that temperature is captured only for some minutes and then it cuts completely.
see below screenshot from 3 swim workouts, anyone else have seen this behavior? wonder if this will be addressed when the temperature bug is fixed or might it be a different S+ weather issue? thx

[wotus]

@herlas Mostly the temperature curve with S+ Weather looks like this:
But sometimes in very few cases I had similar effects like you, a flat line for the rest of the exercise.

[Brad_Olwin]

@Piotr-Grygiel said in S9P not showing water temperature during swimming:

@herlas said in S9P not showing water temperature during swimming:

I want to have the temperature in SA in my workout summary , are you saying that I need to swipe to the S+ weather app so that the temperature gets recorded to SA when syncing? Today I did select S+ weather but didn’t swipe to it, wondering if that’s the reason why I don’t have any temperature in SA for today’s swim ?

I reported this to Suunto, but the level of support is very low.

Why is level of support low? This is a known bug and will be fixed. How does that make support level low?

[herlas]

@wotus Thx, I only switch screens once at the beginning of the workout, not sure it that’s the trigger for this behavior though

[Egika]

Yes, the fix will make the temp recording be active permanently as one would expect.

[Piotr Grygiel]

@Brad_Olwin
Here’s one example. Original in Polish:

Piotr:
Błąd oprogramowania zegarka.
Jeżeli podczas pływania w wodach otwartych rejestruję tętno za pomocą pasa to nie jest ono przekazywane w czasie rzeczywistym. Synchronizacja następuje po wyjściu z wody. W takim przypadku zegarek nie analizuje wysiłku na podstawie stref tętna. Niezależnie od czasu trwania i tętna zawsze pokazuje 37 Kcal. Podczas pływania z pomiarem nadgarstkowym w basenie problemu nie ma. Podczas treningów z użyciem pasa gdy transmisja jest na bieżąco problemu tez nie ma.
Przywrócenie ustawień fabrycznych nie pomogło.

Kinga:
Czy podczas pływania i rejestracji ćwiczenia za pomocą pasa, ma Pan również na ręku zegarek ?

Piotr:
Tak. Synchronizacja następuje po wyjściu z wody. Bez pasa nie ma problemu.

Kinga:
A proszę jeszcze powiedzieć jaki to konkretnie pas ? Suunto Smart Heart Rate ?

Kinga:
Panie Piotrze, to jest normalne, proszę sparowac pas z zegarkiem i pływać z pasem i zegarkiem

Piotr:
Pani żartuje?!
Normalne?!
Przecież to działa błędnie.

[Stas Varazhbit]

@Piotr-Grygiel If you use a heart rate sensor while swimming in open water, your heart rate will not be transmitted in real time. It is even written in the instruction manual ( point 4.12).

[Piotr Grygiel]

@Stas-Varazhbit
I read the instructions with understanding. The belt does not synchronize data after training.

[isazi]

@Piotr-Grygiel this topic is about water temperature.

[Piotr Grygiel]

@isazi I know. This was only an answer to the question about the quality of the support.