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    Suunto 7 update 30-06-2020

    Scheduled Pinned Locked Moved Suunto 7
    104 Posts 32 Posters 20.7k Views 33 Watching
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    • pavel.samokhaP Offline
      pavel.samokha @olymay
      last edited by

      @olymay that’s sad cause it fixed the similar issue for me, and seems the same to @pilleus. So it seems contact support and make it fixed by them your only way.

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      olymayO 1 Reply Last reply Reply Quote 0
      • olymayO Offline
        olymay Gold Members @pavel.samokha
        last edited by

        @pavel-samokha it looks like @pilleus had to do three factory resets for it to work. I will try one more later today, and I have new phone arriving tomorrow which will force me to do another reset, Maybe it will work, maybe it won’t.

        Suunto 7 Graphite Copper
        Suunto App Beta (Android - Pixel 6 Pro)

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        • olymayO Offline
          olymay Gold Members
          last edited by

          I have taken a video of the issue as it happening today. This was recorded indoors, so there is no GPS lock, however it does the same thing even with a lock.

          Suunto 7 Video

          Suunto 7 Graphite Copper
          Suunto App Beta (Android - Pixel 6 Pro)

          isaziI 1 Reply Last reply Reply Quote 1
          • isaziI Online
            isazi Moderator @olymay
            last edited by

            @olymay I tried on my watch but I don’t have the crash. Interestingly, your watch does not seem to get into the low power mode in the video, while mine does after 10 seconds more or less.

            Watch: Suunto Vertical 2 Titanium Black

            Blog: isazi's home

            olymayO 1 Reply Last reply Reply Quote 0
            • olymayO Offline
              olymay Gold Members @isazi
              last edited by

              @isazi It used to go into the low power mode, until yesterday. Before yesterday and after the update) when following a route it would be after just over 1K when it would throw it’s wobble. But it does it almost straight away as you can see.

              Suunto 7 Graphite Copper
              Suunto App Beta (Android - Pixel 6 Pro)

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Online
                isazi Moderator @olymay
                last edited by

                @olymay to be honest, I would ask support to take your watch and try to fix it, or send you a replacement unit.

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

                olymayO 1 Reply Last reply Reply Quote 0
                • olymayO Offline
                  olymay Gold Members @isazi
                  last edited by

                  @isazi I’m going to persevere with some more factory resets, as I really don’t want to be without my watch for up to a month. Especially as right now I am in the middle of a charity run during October.

                  Suunto 7 Graphite Copper
                  Suunto App Beta (Android - Pixel 6 Pro)

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                  • olymayO Offline
                    olymay Gold Members
                    last edited by

                    GOOD NEWS EVERYONE!!

                    After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                    I have just been for a 7K run following a route and it worked PERFECTLY!!

                    It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

                    pilleusP 1 Reply Last reply Reply Quote 1
                    • pilleusP Offline
                      pilleus @olymay
                      last edited by

                      @olymay said in Suunto 7 update 30-06-2020:

                      GOOD NEWS EVERYONE!!

                      After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                      I have just been for a 7K run following a route and it worked PERFECTLY!!

                      It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                      For me the 3 factory resets solved the problem too. 😜🤣

                      https://www.instagram.com/moves.are.life/
                      Suunto Vertical Black Lime
                      Suunto 9 Peak Pro Black
                      Suunto Spartan Ultra Stealth Titanium

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                      • pavel.samokhaP Offline
                        pavel.samokha
                        last edited by

                        I guess I’m lucky - I had to reset only once 🙂

                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                        olymayO 1 Reply Last reply Reply Quote 1
                        • olymayO Offline
                          olymay Gold Members @pavel.samokha
                          last edited by

                          @pavel-samokha Very lucky, but at least it worked 🙂

                          Suunto 7 Graphite Copper
                          Suunto App Beta (Android - Pixel 6 Pro)

                          1 Reply Last reply Reply Quote 0
                          • pavel.samokhaP Offline
                            pavel.samokha
                            last edited by

                            Got a response regarding reboots, let’s have discussion in one topic https://forum.suunto.com/post/66719

                            Opinions expressed are solely my own and do not express the views or opinions of my employer

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