Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto 7 update 30-06-2020

    Scheduled Pinned Locked Moved Suunto 7
    104 Posts 32 Posters 20.7k Views 33 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • olymayO Offline
      olymay Gold Members @pavel.samokha
      last edited by

      @pavel-samokha I did this at the weekend and it made no difference whatsoever.

      Suunto 7 Graphite Copper
      Suunto App Beta (Android - Pixel 6 Pro)

      pavel.samokhaP 1 Reply Last reply Reply Quote 0
      • pavel.samokhaP Offline
        pavel.samokha @olymay
        last edited by

        @olymay that’s sad cause it fixed the similar issue for me, and seems the same to @pilleus. So it seems contact support and make it fixed by them your only way.

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        olymayO 1 Reply Last reply Reply Quote 0
        • olymayO Offline
          olymay Gold Members @pavel.samokha
          last edited by

          @pavel-samokha it looks like @pilleus had to do three factory resets for it to work. I will try one more later today, and I have new phone arriving tomorrow which will force me to do another reset, Maybe it will work, maybe it won’t.

          Suunto 7 Graphite Copper
          Suunto App Beta (Android - Pixel 6 Pro)

          1 Reply Last reply Reply Quote 0
          • olymayO Offline
            olymay Gold Members
            last edited by

            I have taken a video of the issue as it happening today. This was recorded indoors, so there is no GPS lock, however it does the same thing even with a lock.

            Suunto 7 Video

            Suunto 7 Graphite Copper
            Suunto App Beta (Android - Pixel 6 Pro)

            isaziI 1 Reply Last reply Reply Quote 1
            • isaziI Online
              isazi Moderator @olymay
              last edited by

              @olymay I tried on my watch but I don’t have the crash. Interestingly, your watch does not seem to get into the low power mode in the video, while mine does after 10 seconds more or less.

              Watch: Suunto Vertical 2 Titanium Black

              Blog: isazi's home

              olymayO 1 Reply Last reply Reply Quote 0
              • olymayO Offline
                olymay Gold Members @isazi
                last edited by

                @isazi It used to go into the low power mode, until yesterday. Before yesterday and after the update) when following a route it would be after just over 1K when it would throw it’s wobble. But it does it almost straight away as you can see.

                Suunto 7 Graphite Copper
                Suunto App Beta (Android - Pixel 6 Pro)

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Online
                  isazi Moderator @olymay
                  last edited by

                  @olymay to be honest, I would ask support to take your watch and try to fix it, or send you a replacement unit.

                  Watch: Suunto Vertical 2 Titanium Black

                  Blog: isazi's home

                  olymayO 1 Reply Last reply Reply Quote 0
                  • olymayO Offline
                    olymay Gold Members @isazi
                    last edited by

                    @isazi I’m going to persevere with some more factory resets, as I really don’t want to be without my watch for up to a month. Especially as right now I am in the middle of a charity run during October.

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

                    1 Reply Last reply Reply Quote 0
                    • olymayO Offline
                      olymay Gold Members
                      last edited by

                      GOOD NEWS EVERYONE!!

                      After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                      I have just been for a 7K run following a route and it worked PERFECTLY!!

                      It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                      Suunto 7 Graphite Copper
                      Suunto App Beta (Android - Pixel 6 Pro)

                      pilleusP 1 Reply Last reply Reply Quote 1
                      • pilleusP Offline
                        pilleus @olymay
                        last edited by

                        @olymay said in Suunto 7 update 30-06-2020:

                        GOOD NEWS EVERYONE!!

                        After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                        I have just been for a 7K run following a route and it worked PERFECTLY!!

                        It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                        For me the 3 factory resets solved the problem too. 😜🤣

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

                        1 Reply Last reply Reply Quote 0
                        • pavel.samokhaP Offline
                          pavel.samokha
                          last edited by

                          I guess I’m lucky - I had to reset only once 🙂

                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                          olymayO 1 Reply Last reply Reply Quote 1
                          • olymayO Offline
                            olymay Gold Members @pavel.samokha
                            last edited by

                            @pavel-samokha Very lucky, but at least it worked 🙂

                            Suunto 7 Graphite Copper
                            Suunto App Beta (Android - Pixel 6 Pro)

                            1 Reply Last reply Reply Quote 0
                            • pavel.samokhaP Offline
                              pavel.samokha
                              last edited by

                              Got a response regarding reboots, let’s have discussion in one topic https://forum.suunto.com/post/66719

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              1 Reply Last reply Reply Quote 1

                              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                              With your input, this post could be even better 💗

                              Register Login
                              • First post
                                Last post

                              Suunto Terms | Privacy Policy