Management of permits with third-party services
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@mipapo yeah but I was not referring to that, but rather on the response of the Partner in this case training plan.
Community Manager / Admin @Suunto
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@Dimitrios-Kanellopoulos said in Management of permits with third-party services:
@mipapo yeah but I was not referring to that, but rather on the response of the Partner in this case training plan.
Seems like their support does not know how that Suunto connection works.
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Hi to all @mipapo and @Dimitrios-Kanellopoulos Some partners confirm that Suunto doesnât handle the exception when it appears after when you disconnect suunto app from partnerâs side after than partner sent to suunto 401 error and nothing happened in suunto app. @Dimitrios-Kanellopoulos Could you check that somehow with developers or someone else. I got mail from Todayâs Plan as below.
"Hi Michal,
I am very sorry about this. I have passed this onto our developers and they are going to look into this further. Just some background for you, when we initially set up the integration Suunto didnât have a way to deregister users, as a workout around until they had this endpoint we would send a 401 error to them that indicated a file was not getting through, we agreed that they would use this as an indicator to cut the connection, this is obviously not happening now.
Since then they may have come up with a way to now deregister users and our team is going to look into this. I am sorry for the inconvenience, we didnât know they had changed the way they were doing this, hopefully, we can find a solution soon.
Regards,
Cameron Good"Is it something that can be done regarding that?
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Hello,
Is it possible that someone will be interested in solving that issue in SuuntoApp. -
@MichaĆ-Rudzki
Good question
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@MichaĆ-Rudzki have you talked with support already? Maybe they can open a bug at Suunto.
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@MichaĆ-Rudzki they need afaik to implement it.
However the feedback is read here. (I have passed this along)
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@isazi and @Dimitrios-Kanellopoulos thank you for your support and also I request a ticket to Suunto support.
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Hi again,
And there is SuuntoApp 4.24.1 r(4024001) and the issue with showing disconnected 3rd app is still persists. Can someone confirm if Suunto did something with that issue and they solved that? -
The service is solved
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@MichaĆ-Rudzki
Everything is the same.
I canât discount:
Health Sync
Spodha
SportTracks
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Hi, @Dimitrios-Kanellopoulos there was a two updates of SuuntoApp and wondering when suunto will fix 3rd party connection in SuuntoApp. Do you maybe know when they want or wonât fix that?
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@MichaĆ-Rudzki that wonât happen soon enough. The other provider should issue a disconnect.
If you have issues contact support they should be able to provide a solution.
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@MichaĆ-Rudzki and just to be clear (again ) it doesnât mean that itâs still connected. Itâs just bad implemention from the 3rd party.
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@Dimitrios-Kanellopoulos to be clear itâs not about a bad implementation itâs a BUG, I already requested to the support but not answer and no response. I donât know who the hell is working in Suunto and what developer implement that, but to be honest, if you writing a code that is responsible for the connection to the 3rd party you are also thinking about implementing VISIBLE disconnect process in the App itself. I know I am using now beta, but good sake!!! the motto of yours is/was âprogress beyond logicâ and for now I am donât see any logic neither progress. You should at least understand some part of the frustration in the community as a developer⊠itâs a shame
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@Dimitrios-Kanellopoulos said in Management of permits with third-party services:
@MichaĆ-Rudzki and just to be clear (again ) it doesnât mean that itâs still connected. Itâs just bad implemention from the 3rd party.
What if tokens applied for 3rd party have leaked, their service has been compromised or 3rd party just decided that itâs more profitable to shut down and pass on all SA tokens for highest bidder? Thereâs always market for health and location data.
If a 3rd party service decides to cut me off, I currently have no way to block them from accessing my SA data.
Knowing that I might not be able to revoke tokens from one single place and instead Iâm in mercy of 3rd party implementation and intentions ( no way of telling if âdisconnectâ at their side was just a UI mockup ) sure reduces the eagerness to connect to more services.
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@margusl hi, Iâve been in contact with âTodayâs planâ and some others, and all of them sent me information after when you decide to disconnect suuntoAPP from 3rd party application (from theiers services) they sending to Suunto Error 401, itâs a matter of handle the exception (remove tokens from that services etcâŠ) and change a flag to FALSE or TRUE (donât know how they manage that) on SuuntoApp and show the service is no more connected (clear information for user otherwise you canât trust information that is shown on SuuntoAPP about other services)âŠ
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@MichaĆ-Rudzki I understand you and @margusl
But to answer your issue you are in conact with they should implement https://apizone.suunto.com/docs/services/oauth2-api/operations/deauthorize
When a user disconnects from X service (Suunto or Garmin etc) the X service should send a deregistration to Suunto or Garmin and so on.
I do understand the need for a Suunto side button to deauthorize an app and that is clear.
However what I also understand is that those services have not implemented the deauthorize flow.
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Hello I grab this topic out again, the issue is not solved.
Here my story about the issue:last month I wanted to test some service partner apps, and connect the suunto app to them.
Now I want to disconnect some of them, because I donât use them and donât need them.
The problem that i find is the following one:
First on the partner app after login, I disconnect the link to the suunto app.
Then I deleted the account.
By one partner app I didnât found the link to the app, and I deleted my account.
By all that Iâve closed, I get a confirmation that all deleted account are successfully deleted.
but by the suunto app is still displaying as connected.
I see that in general we canât disconnect the suunto app to the service partner from suunto app.Why itâs still as connected when the connection is broken side from service partner?
same as if account is service partner is deleted?Iâve read all the posts in the past here, but sorry iâm not agree that the responsibility is placed only on 3th party app or service partner.
What if the service partner is not reliable? what if the service partner has issues or should spontaneously shutdown?
Even if itâs still the responsibility to service partner to communicate to suunto, suunto shall guaranty the connection, and check if it still available on own side or not.
And give the possibility of user to manage in all part on the chain. Means give the possibility the user to manage it.
Means, if itâs not available, then disconnect.Technically if we mind that nothing happened from connection that nothing bad could happened.
How to know if itâs all clean by suunto app side, if it donât take system resources more as expected?
A clear disconnection should be guaranteed technically and visually too for the user.Thatâs for me clearly an ux design issue, and the suunto managers shall have a 2nd look on it.
But sorry I feel thatâs not user friendly => a no go for me
Maybe there were no really intentions, or not really thought deeper in concept. I donât know,
Nevermind, would be fine if the suunto team could reconsider to have look again on the concept of it⊠pleaseHave nice time all.
Cheers
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I for myself can disconnect partner services from within the suunto app.
Just tap on the currently connected service and at the bottom of the screen there is a disconnect buttonâŠ
