When Ambit 3 Peak will transition to Suunto APP?



  • I would like to know when the Ambit 3 Peak will transition to the Suunto app ?
    Nothing seems to be shared as of today and I’m afraid answer will be “never”.
    I’ve tried to synchronize it in July but it was a disaster.

    Could you answer to this question ?

    Thanks a lot



  • I am also facing the same issue with my Ambit 3 Peak. The new Suunto App has got good interface but our watch is not at all compatible with it. It is really disgusting. I have decided to use Movescount till Suunto resolves all the issue.



  • yes, me too, but I’m not confident at all regarding our watch as Suunto doesn’t communicate at all on it.





  • @TELE-HO said in When Ambit 3 Peak will transition to Suunto APP?:

    @LudovicTheRunner
    did you guys found this?
    https://www.suunto.com/en-gb/Content-pages/digital-service-transition/

    Sure I did. The ambit 3 peak isn’t mentionned. 30rd of April I did receive an email announcing a “transition” to a new app…and that I had to wait for a new message form Suunto as soon as they will be ready to migrate my Ambit 3 peak. Still waiting…



  • @LudovicTheRunner
    I think they don’t know themselves yet either about the integration as Ambit as a bluetooth watch should be ready to be setup in SA but then there are still no Ambit apps…
    Since A2 and A1 have no bluetooth they need to keep a minimum of MC anyway to support them from the settings and apps side…

    I hope for all A3 users that SA integration will cover it all one day ✊



  • Hello, I’m a user of Ambit 3 Peak.

    A few months ago I tried to transfer my movescount data to Suunto App, it didn’t work. But a few weeks ago I realized that all my moves had been transferred to Suunto App without having done anything new.



  • Weird isn’t it ? How can we trust Suunto ? I can’t afford (read "don’t want) to loose at least one move


  • Moderator

    @Antonio-Dávila-González the move of your activities from MC to SA takes some days to complete, so you probably assume it didn’t work while it just wasn’t done yet.



  • @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

    @Antonio-Dávila-González the move of your activities from MC to SA takes some days to complete, so you probably assume it didn’t work while it just wasn’t done yet.

    I don’t really understand why it’s so long? It seems we don’t have any progress bar to monitor where the process is.



  • @LudovicTheRunner
    it is development work and while I don’t know details for IT development I know by own experience that in general in a development you suddenly face issues you have never ever thought about… if they promise a timeline they create unnecessary pressure and hence maybe a faulty product.


  • Moderator

    @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.



  • @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

    @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

    ok, but if I’m not mistaken the data are not on the watch itself but on the cloud…so as we don’t talk about billions of data, I’m surprised it takes so long. If they try to synchronize from the watch, this is a big mistake…


  • Moderator

    @LudovicTheRunner the watch is definitely not involved in this process.


  • Bronze Member

    @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

    I don’t really understand why it’s so long?

    it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.


  • Bronze Member

    Still don’t understand why Suunto refuse to release “legacy” product protocols to allow freeware third party development… or even develop their own.

    Would be happy to store data on a desktop, then the cost of storage and processing is no longer a Suunto issue.



  • @margusl said in When Ambit 3 Peak will transition to Suunto APP?:

    @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

    I don’t really understand why it’s so long?

    it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

    I’m working in IT science industry and have experienced how difficult it is to move large buch of data.
    BUT, definitely, storing moves doesn’t represent a large buch of data (we don’t talk about retailer tickets line here…).
    I’ve asked to download all my data (I own this watch for one year only)…and it represents 14MB…
    So my guess is the information system was not initialy designed to be migrated…and they have serious issues with this.



  • Well now we have a confirmation (kind of, still unofficial of course) that ambit3 will not get proper support in suunto app for customization of sport modes, watch settings, suunto apps, structured interwals etc. Basicly suunto app for a3 users will be just used for syncing moves.

    At least that’s how I read this. I might be wrong, but I’m pretty sure that’s it. This would mean that a3 watches would really be, despite available bluetooth connection, crippled by removing movescount app while we would only get suunto app with only most basic support.Screenshot_20191211-174137_Samsung Internet.jpg


  • Community Manager

    @Prenj That is what I understand as well.

    I can confirm this from “as close” as I am with Suunto

    However, I wonder then why the sync via SA is available and if the “settings” etc could be synced via the app, while made on the new “web/mc” or what it will be called.

    right?



  • @Dimitrios-Kanellopoulos
    Yes, so confusing. Will routes be then synced by bluetooth after they are added in movescount web (or whatever they name it eventually)? If that is going to be the case then why not just enable doing it in suunto app too?

    Anyway it seems ambit3 would lose more of it’s functionality than ambit and ambit2. There really is no technical limitation that would prevent suunto from adding customization of sport modes and settings in suunto app.


  • Community Manager

    @Prenj they will come with a roadplan I do know that (for ambits etc).

    I think then, and I agree actually with you, we will have less confusion.

    Today I gave it a second though after our chat and yes it’s confusing.

    Its a bit silly to be half/offline/online and since routes are there in the app this one I dont get.


  • Bronze Member

    Interestingly, the A3P is still for sale on Suunto’s (Belgian-in-English) site and still cites sport mode customisation as one of its features. The web page also still cites “Suunto Movescount.com” (without disclaimer as to imminent withdrawal of service) as the enabling factor for “Track logging, viewing and sharing” “Route planning” “Training analysis” “Training logbook with story and image support” and “Post-analysis of multisport exercise by sport” [emphasis mine].

    I wonder what EU customer protection legislation on guarantees says about internet-backend-reliant device features. At the moment it doesn’t look like today’s A3P buyer is going to get 2 years of all these advertised capabilities. Might be a good idea to stick an asterisk link to the Digital Transition notice on those specs, at minimum.



  • @Fenr1r
    you mean that Suunto risks like Audi an “ambit3 affair” instead of a diesel affair?


  • Bronze Member

    @TELE-HO I fully expect it to bring down the Finnish government and lead to 40 years of darkness and misery. Or go unnoticed. One of the two.


  • Community Manager

    @Fenr1r I think it’s quite ok to say that the emails didn’t state different’y, although the complexity increases (according to mc renamed etc) for the end user, and buying such a watch at this very time falls into a very thin line right?

    I am reading as well.


  • Bronze Member

    @Dimitrios-Kanellopoulos Caveat emptor is wise advice but the lack of disclosure on that web page is … iffy. Hence my genuine doubt rather than strident accusation. I can hear a lawyer in one ear and pissed-off punters in the other. Like you, I can’t see a judge* caring much about what the service is called, so long as the gizmo works as advertised at time of sale. I can see one looking harshly at an easily-demonstrated, planned-but-not-mentioned-at-purchase early withdrawal of selling-point capablity:

    “Your honor [or whatever], it’s like I specifically bought a convertible and they disabled the sunroof after a few weeks, according to a plan they had but didn’t mention when I bought it. Sure, the engine’s excellent, the tyres have cool rims and the blu-ray player is multi-region. But I chose this one for the ragtop. OK, so it’s stuck closed and still keeps the rain off. But still …”

    But hey, perhaps all those listed features will remain for the A3P purchaser and Suunto are simply being coy about the exact labelling and mechanics of the new provision. For those of us outside the decision-making and implementation process it’s, well, moot.

    • No idea if this stuff reaches actual judges anywhere.

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