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    Movescount history import is open for all users Spartan/S9/S5

    Suunto app - Announcements & Updates
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    • Jay SullivanJ
      Jay Sullivan Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos I just had a flurry of workouts sync with Strava. Suunto needs to do a way better job of announcing maintenance and service outages. Is there a dashboard that consumers can see? I’ve had my S9 for only a few months and it’s been a pretty rocky experience.

      Also, I was happy to see that I can download a FIT file when Strava sync is inoperable. HOWEVER, it appears that this functionality is dependent on Suunto web services and not something local to my S9 or phone. If Suunto has (another) extended outage, my data is held hostage. That’s not cool.

      Please let me extract data offline in a way that’s usable in Strava. This wouldn’t be an issue if service reliability wasn’t an issue.

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • Dimitrios KanellopoulosD
        Dimitrios Kanellopoulos Community Manager @Jay Sullivan
        last edited by

        @Jay-Sullivan I hear you. Part of the miscommunication was me failing at my job.

        Offline export is a must. My suggestions include even cable sync to fit file. Let’s see what comes along.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD
          Dimitrios Kanellopoulos Community Manager
          last edited by

          Hi this is open to S9/S5 again.

          Next week more models will come in so keep an eye open here for announcements.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          Luca PassoniL 1 Reply Last reply Reply Quote 7
          • NicolasPN
            NicolasP
            last edited by

            I have a Spartan Trainer and I received the notification today.
            All done quickly… I had not that much activities on Movescount.
            Thank you Suunto!

            SST

            1 Reply Last reply Reply Quote 2
            • Luca PassoniL
              Luca Passoni @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos any news for Ambit3? Will we always need to connect via cable to download moves on the laptop ready database??

              If so there will be a sort of duplication of repositories that is quite unpleasant.
              thanks

              Luca

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
              • Dimitrios KanellopoulosD
                Dimitrios Kanellopoulos Community Manager @Luca Passoni
                last edited by

                @Luca-Passoni Later this year for ambits

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                Luca PassoniL 1 Reply Last reply Reply Quote 1
                • Odwa FutshaneO
                  Odwa Futshane
                  last edited by

                  If I am on my Movescount profile, it tells me that I have not added a watch??

                  1 Reply Last reply Reply Quote 0
                  • Luca PassoniL
                    Luca Passoni @Dimitrios Kanellopoulos
                    last edited by

                    Hi @Dimitrios-Kanellopoulos could.you be more precise on how much later? Cause it sounds like later but might be never
                    Do tou agree that this sotuation is at best not optimal?

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD
                      Dimitrios Kanellopoulos Community Manager @Luca Passoni
                      last edited by

                      @Luca-Passoni Well now its open for all new devices.
                      Later I suppose 1-2 months max from the top of my head.

                      Why not optimal?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      jthomiJ EgikaE 2 Replies Last reply Reply Quote 0
                      • jthomiJ
                        jthomi @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos Oh, just saw this and started my import. Looking forward to it!

                        1 Reply Last reply Reply Quote 1
                        • EgikaE
                          Egika Platinum Member @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos
                          Did the import yesterday.
                          Next to this resulting in 150 duplicates (mainly activities where I have added pictures in SA) there are now imports that don’t show the track on the map.
                          It does show the track in the overview but not anymore when viewing the activity after tapping on it.
                          What to do?? (iOS latest beta)
                          626B6CEB-0F9F-4662-B3EB-132A0DD3C690.png 2747A8EE-E478-42D7-AC3A-7526FD32B32D.png

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite Limited Edition, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote -1
                          • Dimitrios KanellopoulosD
                            Dimitrios Kanellopoulos Community Manager @Egika
                            last edited by

                            @Egika is the track missing when opening the activity ? (On the feed its a bug recent one)

                            Had you used some sync software to move previously activitires from movescount to sa ?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            EgikaE 1 Reply Last reply Reply Quote 0
                            • EgikaE
                              Egika Platinum Member @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos yes, track is missing after opening. I don’t understand: is this a known big and will be fixed?

                              And no - no external sync soft. Just automatic import from MC like offered yesterday…

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite Limited Edition, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD
                                Dimitrios Kanellopoulos Community Manager @Egika
                                last edited by

                                @Egika The map missing is a firewall issue with mapbox servers. Adding a picture should resolve this. Mapbox is working on this

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 2
                                • M
                                  masood
                                  last edited by

                                  Dear all I bought suunto 9 baro am totally disappointed because of its problems. Number one it does not count correct daily activity steps number two it can not find gps. It’s expensive but believe me Fitbit charge 3 and versa are best watches suunto is total waste of money plus a nonsense watch

                                  sartoricS Jonathan NewbyJ Fatih KaleF 3 Replies Last reply Reply Quote 0
                                  • sartoricS
                                    sartoric Moderator @masood
                                    last edited by

                                    @masood said in Movescount history import is open for all users Spartan/S9/S5:

                                    Dear all I bought suunto 9 baro am totally disappointed because of its problems. Number one it does not count correct daily activity steps number two it can not find gps. It’s expensive but believe me Fitbit charge 3 and versa are best watches suunto is total waste of money plus a nonsense watch

                                    Good.
                                    Return it.
                                    Farewell.

                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 13 - One UI 5.1
                                    Suunto App Android 4.77.3 beta
                                    Suunto App IOs 2.29.0 (13466) beta on MBP M1

                                    1 Reply Last reply Reply Quote 2
                                    • Jonathan NewbyJ
                                      Jonathan Newby @masood
                                      last edited by

                                      @masood good bye my friend. Good luck with your next watch.

                                      1 Reply Last reply Reply Quote 1
                                      • Fatih KaleF
                                        Fatih Kale @masood
                                        last edited by

                                        @masood only one post and it is this one 🙂 mhmm sounds tricky.

                                        Good luck.

                                        Suunto 9 Baro

                                        Luís PintoL 1 Reply Last reply Reply Quote 0
                                        • Luís PintoL
                                          Luís Pinto Platinum Member @Fatih Kale
                                          last edited by

                                          Second history import concluded at 12/09 and problems identified not solved.
                                          Screenshot_2019-10-04-10-08-13-032_com.stt.android.suunto.png

                                          Screenshot_2019-10-04-10-08-21-923_com.stt.android.suunto.png

                                          Vertical
                                          Race
                                          Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                                          1 Reply Last reply Reply Quote 0
                                          • kostas trogadasK
                                            kostas trogadas @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos γειά. σου εμφανιζει κανονικά χάρτη από δορυφόρο στην εφαρμογή?

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                            • Dimitrios KanellopoulosD
                                              Dimitrios Kanellopoulos Community Manager @kostas trogadas
                                              last edited by

                                              @kostas-trogadas ναι

                                              Community Manager / Admin @Suunto
                                              Creator of Quantified-Self.io
                                              youtube.com/c/dimitrioskanellopoulos
                                              https://instagram.com/dimitrioskanellopoulos
                                              https://www.strava.com/athletes/7586105

                                              1 Reply Last reply Reply Quote 0
                                              • P
                                                PhilDeFer Bronze Member @Dimitrios Kanellopoulos
                                                last edited by

                                                @Dimitrios-Kanellopoulos importation from Movescount done on september this year.

                                                But…

                                                I just discovered last week that a lot of moves were wrong in Ascent / Descent values once imported :

                                                • on Movescount, these moves are fine ;
                                                • on SA, they are wrong.

                                                I think the problem is coming from moves that were on the two platforms (in 2018, i was using the two platforms and synced my activities on the two services) : the Ascent / descent bug on SA wasn’t solved last year and i always get wrong values. So i stayed on Movescount the time to get this bug solved.

                                                I remember reading some information telling us that once the bug solved, all the old moves with incorrect Ascent / descent values will be updated ? Am i wrong ?

                                                What is the solution to have some correct datas for Ascent / Descent which correspond to the right values that are on the Movescount platform ?

                                                I’m trying to ask some assistance from Suunto :

                                                • nobody on French phone assistance ;
                                                • i don’t find any way to contact some mail assistance…

                                                Any idea, suggestion ?

                                                1 Reply Last reply Reply Quote 0
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