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    Movescount history import is open for all users Spartan/S9/S5

    Suunto app - Announcements & Updates
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    • fejker
      fejker Gold Members @Jay Sullivan last edited by

      @Jay-Sullivan I would guess not, the platform is having problems in general right now, most of the things don’t work.

      SHUT UP LEGS!
      -Jens Voigt

      S 1 Reply Last reply Reply Quote 0
      • S
        samwayslee @fejker last edited by

        @fejker I can’t even log in. Keeps saying I’m not connected to the internet. Pretty frustrating 😡

        1 Reply Last reply Reply Quote 0
        • David Broto
          David Broto @Jay Sullivan last edited by

          @Jay-Sullivan suunto app’s borked again…

          Luís Pinto 1 Reply Last reply Reply Quote 0
          • Luís Pinto
            Luís Pinto Platinum Member @David Broto last edited by

            Other issue founded is history moves. Hr zones.
            Screenshot_2019-07-31-09-17-29-170_com.stt.android.suunto.png

            Suunto Vertical
            S9 Peak
            Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

            Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
            • M
              MickT Bronze Member @Dimitrios Kanellopoulos last edited by

              Hi @Dimitrios-Kanellopoulos I have not had any notification that I can transfer all my data from Movescount. Additionally within the Suunto App -settings, connect to other services, Movescount isn’t available. Annoying as I have data going back as far as 2012 that I wish to keep.

              What am I supposed to do so as to be able to transfer my data so that I do not lose it once Movescount is closed down (very bad idea by the way - why reinvent the wheel when it doesn’t need reinventing?)

              Yours Aye,

              Mick

              Mff73 1 Reply Last reply Reply Quote 0
              • Mff73
                Mff73 Platinum Member @MickT last edited by

                @MickT
                This MC sync is currently only deployed for S9 and S5. Is it your watch model?
                Other watch will come… Later 😉

                Suunto Spartan Ultra (since 2016) FW: 2.8.24
                SA: Always the latest beta :)
                Android 13, Galaxy S20

                M 1 Reply Last reply Reply Quote 0
                • Dimitrios Kanellopoulos
                  Dimitrios Kanellopoulos Community Manager @Luís Pinto last edited by

                  @Luís-Pinto hi this should be cache

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • M
                    MickT Bronze Member @Mff73 last edited by

                    @Mff73

                    Watch is a Suunto 9!

                    1 Reply Last reply Reply Quote 0
                    • Dimitrios Kanellopoulos
                      Dimitrios Kanellopoulos Community Manager last edited by

                      Hi due to a service issue we had the movescount history import has been paused

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Jay Sullivan 1 Reply Last reply Reply Quote 0
                      • S
                        Shrek3k last edited by

                        Follwing @luispinto advice and request I started to check the transferred data (officially finished according to the received email by suunto) - beginning with the oldest available ones from 2009 (just a few somehow in MC exist … so there must have been some drain over the years, may it be as it is - no complain here), and I have major issues, too.
                        The issues derive from the fact, that the import/sync has obviously been incomplete. While in MC most activities have GPS-data/tracks, km-times, etc - in SA there only is the summary, a HF-graph (I have some doubts about the zones, but it is too long ago to matter:)).

                        @Dimitrios-Kanellopoulos what am I supposed to do? ‘Manually’ correct the data by checking all 1500+ activities, export gpx from MC, and import the gpx via ST to SA and delete the duplicates? Or is there another (less time-consuming) way?

                        using a Suunto 9; mostly running (AKA stomping around) through the northern german "wilderness"
                        OS - Android 12/Samsung S21

                        Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 1
                        • Dimitrios Kanellopoulos
                          Dimitrios Kanellopoulos Community Manager @Shrek3k last edited by

                          @Shrek3k Hi can you give me an example link of a missing map activity for example?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 0
                          • Jay Sullivan
                            Jay Sullivan Bronze Member @Dimitrios Kanellopoulos last edited by

                            @Dimitrios-Kanellopoulos I just had a flurry of workouts sync with Strava. Suunto needs to do a way better job of announcing maintenance and service outages. Is there a dashboard that consumers can see? I’ve had my S9 for only a few months and it’s been a pretty rocky experience.

                            Also, I was happy to see that I can download a FIT file when Strava sync is inoperable. HOWEVER, it appears that this functionality is dependent on Suunto web services and not something local to my S9 or phone. If Suunto has (another) extended outage, my data is held hostage. That’s not cool.

                            Please let me extract data offline in a way that’s usable in Strava. This wouldn’t be an issue if service reliability wasn’t an issue.

                            Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 1
                            • Dimitrios Kanellopoulos
                              Dimitrios Kanellopoulos Community Manager @Jay Sullivan last edited by

                              @Jay-Sullivan I hear you. Part of the miscommunication was me failing at my job.

                              Offline export is a must. My suggestions include even cable sync to fit file. Let’s see what comes along.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios Kanellopoulos
                                Dimitrios Kanellopoulos Community Manager last edited by

                                Hi this is open to S9/S5 again.

                                Next week more models will come in so keep an eye open here for announcements.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                Luca Passoni 1 Reply Last reply Reply Quote 7
                                • NicolasP
                                  NicolasP last edited by

                                  I have a Spartan Trainer and I received the notification today.
                                  All done quickly… I had not that much activities on Movescount.
                                  Thank you Suunto!

                                  SST

                                  1 Reply Last reply Reply Quote 2
                                  • Luca Passoni
                                    Luca Passoni @Dimitrios Kanellopoulos last edited by

                                    @Dimitrios-Kanellopoulos any news for Ambit3? Will we always need to connect via cable to download moves on the laptop ready database??

                                    If so there will be a sort of duplication of repositories that is quite unpleasant.
                                    thanks

                                    Luca

                                    Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 2
                                    • Dimitrios Kanellopoulos
                                      Dimitrios Kanellopoulos Community Manager @Luca Passoni last edited by

                                      @Luca-Passoni Later this year for ambits

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Luca Passoni 1 Reply Last reply Reply Quote 1
                                      • Odwa Futshane
                                        Odwa Futshane last edited by

                                        If I am on my Movescount profile, it tells me that I have not added a watch??

                                        1 Reply Last reply Reply Quote 0
                                        • Luca Passoni
                                          Luca Passoni @Dimitrios Kanellopoulos last edited by

                                          Hi @Dimitrios-Kanellopoulos could.you be more precise on how much later? Cause it sounds like later but might be never
                                          Do tou agree that this sotuation is at best not optimal?

                                          Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                                          • Dimitrios Kanellopoulos
                                            Dimitrios Kanellopoulos Community Manager @Luca Passoni last edited by

                                            @Luca-Passoni Well now its open for all new devices.
                                            Later I suppose 1-2 months max from the top of my head.

                                            Why not optimal?

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            jthomi Egika 2 Replies Last reply Reply Quote 0
                                            • jthomi
                                              jthomi Moderator @Dimitrios Kanellopoulos last edited by

                                              @Dimitrios-Kanellopoulos Oh, just saw this and started my import. Looking forward to it!

                                              1 Reply Last reply Reply Quote 1
                                              • Egika
                                                Egika Platinum Member @Dimitrios Kanellopoulos last edited by

                                                @Dimitrios-Kanellopoulos
                                                Did the import yesterday.
                                                Next to this resulting in 150 duplicates (mainly activities where I have added pictures in SA) there are now imports that don’t show the track on the map.
                                                It does show the track in the overview but not anymore when viewing the activity after tapping on it.
                                                What to do?? (iOS latest beta)
                                                626B6CEB-0F9F-4662-B3EB-132A0DD3C690.png 2747A8EE-E478-42D7-AC3A-7526FD32B32D.png

                                                S6
                                                S7 Graphite Limited Edition
                                                S9B Ambassador
                                                S9P Granite Blue Titanium
                                                S9PP Titanium Sand
                                                Vertical

                                                Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote -1
                                                • Dimitrios Kanellopoulos
                                                  Dimitrios Kanellopoulos Community Manager @Egika last edited by

                                                  @Egika is the track missing when opening the activity ? (On the feed its a bug recent one)

                                                  Had you used some sync software to move previously activitires from movescount to sa ?

                                                  Community Manager / Admin @Suunto
                                                  Creator of Quantified-Self.io
                                                  youtube.com/c/dimitrioskanellopoulos
                                                  https://instagram.com/dimitrioskanellopoulos
                                                  https://www.strava.com/athletes/7586105

                                                  Egika 1 Reply Last reply Reply Quote 0
                                                  • Egika
                                                    Egika Platinum Member @Dimitrios Kanellopoulos last edited by

                                                    @Dimitrios-Kanellopoulos yes, track is missing after opening. I don’t understand: is this a known big and will be fixed?

                                                    And no - no external sync soft. Just automatic import from MC like offered yesterday…

                                                    S6
                                                    S7 Graphite Limited Edition
                                                    S9B Ambassador
                                                    S9P Granite Blue Titanium
                                                    S9PP Titanium Sand
                                                    Vertical

                                                    Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                                                    • Dimitrios Kanellopoulos
                                                      Dimitrios Kanellopoulos Community Manager @Egika last edited by

                                                      @Egika The map missing is a firewall issue with mapbox servers. Adding a picture should resolve this. Mapbox is working on this

                                                      Community Manager / Admin @Suunto
                                                      Creator of Quantified-Self.io
                                                      youtube.com/c/dimitrioskanellopoulos
                                                      https://instagram.com/dimitrioskanellopoulos
                                                      https://www.strava.com/athletes/7586105

                                                      1 Reply Last reply Reply Quote 2
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