May Transition Update



  • @jorgefd78 you will see them in Settings/User Profile



  • Ambit 3 Peak owner here. I’ve spent the first six months of 2019 trying the Suunto App, but I’ve finally had to revert to Movescount. Primarily, I needed to be able to program workouts into my watch, as well as sync routes, and create custom sport modes. I’d really like to not lose the ability to program POIs either, but that’s less important to me than the aforementioned.

    I’ve also found that the optimize GPS sync never completes. After some back and forth with customer support, I was told to wait and hopefully it would be resolved in a future version of the application. The problem there is that I travel a fair bit for work, and every time I’ve returned from a trip that took me across a continent or an ocean, my watch can’t acquire a GPS signal at home without my first using Moveslink to update sat positioning.

    For a tool that I spent nearly $600 dollars on, I’m not exactly pleased with the planned obsolescence. If I wanted that, I’d just buy an Apple product. As it stands, barring a roadmap for a more complete feature set with the Suunto App or a clear plan to continue supporting Moveslink/Movescount over the long term, I’m not going to buy another top-of-the-line Suunto product as I cannot count on continued support over the long term. I’ll spend a third of the price on a competitor’s option that at least lets me pull the GPX files off the watch myself and do with them as I please.



  • @mountainherder
    I’m also not full on SA yet. I only sync to SA for Strava uploads, that’s it. All the rest I use MC for.
    Give them some time… how they did it is not really nice for some users. But the watch is 100% working with MC for the time being.
    No one forces us to use SA yet. I think SA will be supporting Ambit before MC is shut down.



  • @TELE-HO I think that’s a reasonable compromise for now, but I do feel the need to register my dissatisfaction with Suunto, as there’s been no guarantee or confirmation that they’ll keep the full Ambit3 feature set available.



  • @mountainherder
    yes, this is why we are here for. Let Suunto know what we need and how we want it.



  • @mountainherder said in May Transition Update:

    @TELE-HO I think that’s a reasonable compromise for now, but I do feel the need to register my dissatisfaction with Suunto, as there’s been no guarantee or confirmation that they’ll keep the full Ambit3 feature set available.

    in other threads there seems to be and I do say seems to be a suggestion that they may dumb down the ambits abilities…EG no suunto mini apps, basic customisation, possible ability to use custom sports modes… I know thats not what you want to hear but thats where you have joined a huge Ambit user group thats are becoming more and more dissatisfied and angy with suunto… I for one feel let down and even being pushed to buy a new watch due to the LACK of confirmed information about whats happening and even feels disrespected in some ways… I have already started looking else where and feel sad that at some point my BELOVED Ambit 3 Peak will be placed in a draw in the office as the functions I use almost daily will no longer work due to Suunto and it’s in ablity to actually listen and respond…



  • @lohtse
    I agree with you, I would be very upset if I can dump Ambit… not because I only bought it new few weeks back but mainly because I think it’s the greatest watch in the world with its durability, precision, battery life and the apps.

    I don’t give up my believes in Suunto. If they want to keep good old customers, they WILL keep them happy with their watches.

    If they dump Ambit support they risk all the adventureous and mountain athletes out there to change the brand…

    Suunto does not want that, and I don’t want that either.



  • @TELE-HO said in May Transition Update:

    @lohtse
    I agree with you, I would be very upset if I can dump Ambit… not because I only bought it new few weeks back but mainly because I think it’s the greatest watch in the world with its durability, precision, battery life and the apps.

    I don’t give up my believes in Suunto. If they want to keep good old customers, they WILL keep them happy with their watches.

    If they dump Ambit support they risk all the adventureous and mountain athletes out there to change the brand…

    Suunto does not want that, and I don’t want that either.

    Would actually be nice of Suunto to give a FULL statement about their intentions and future of Ambit range… Am tired of the breadcrumb/ dangle the carrot bit;t of information from them… If they Truly care about their customers they need to be honest and frank with us… It would go along way if they did.

    As to your

    I think it’s the greatest watch in the world with its durability, precision, battery life and the apps.

    HELL YES I COMPLETELY AGREE!!!



  • @lohtse @TELE-HO i think the same. maybe it’s the last “sports watch” made without fittness tracker priority. i think that in earlier days, when the watch came out, with that “slow” processor and limited memory, they really had to care about and make thoughts about what they are coding into the watch.
    and as long as they are selling them in their own webshop with all the features in the specifications plus the 2 year warrenty in europe, i don’t have any fear of loosing any feature of which are listed in the selling description. otherwise they would have take them out of description. or even mark the watch as discontinued. 🙂 👍


  • Bronze Member

    @Dimitrios-Kanellopoulos Any chance we will get a July Transition Update? “No news is good news” does not apply to software updates.



  • @Brent-Rodriguez said in May Transition Update:

    @Dimitrios-Kanellopoulos Any chance we will get a July Transition Update? “No news is good news” does not apply to software updates.

    shhh…

    please don’t push, if suunto feels hammered, they might not give you any transition update like old roadmap…



  • @zhang965 said in May Transition Update:

    @Brent-Rodriguez said in May Transition Update:

    @Dimitrios-Kanellopoulos Any chance we will get a July Transition Update? “No news is good news” does not apply to software updates.

    shhh…

    please don’t push, if suunto feels hammered, they might not give you any transition update like old roadmap…

    LOL😆 😆 😆 😆 Poooooor Ikkle suunto… there there there everyone one “loves you” don’t worry about thost meanies they will go away 😆 😆 😆 😆



  • it is indeed very calm around the update topics… calm before the storm?


  • Platinum Member

    @TELE-HO
    Or vacation for développement team, but yes, pretty quiet😏


  • Moderator

    @Mff73 holidays season, same every year in every company 🙂


  • Bronze Member

    @zhang965 I know. We need to stop asking for features from Movescount or they won’t add any just to be spiteful.



  • Is there any update for the ambit 2? I own an Ambit 2, and found out that Movescount.com doesn’t display “Progress and Metrics” anymore. Additionally, not all moves are shown in the overview below “Activity Feed”. I expected that movescount.com will work as good than in the past until Suunto provides a solution for Ambit 2, and feel very disappointed now.


  • Bronze Member

    @SteiraMan Exactly. SA is not - at the moment - usable for A3P, so I expect, that Movescount.com will be FULLY functional, untill Suunto make significant progress with SA and Ambits.



  • @estevez
    @Mff73 received a survey for MC yesterday… I wonder who else received it, because I did not…


  • Platinum Member

    @TELE-HO
    I must be drunk, but I am almost sure this survey was in MC app 🤔



  • @Mff73
    I looked in MC web and app, maybe it was a selective survey… OR it was for people that used it frequently in the past weeks and as I was on vacation and just enjoyed the waves and the beers, the possibility is that I was skipped 😉


  • Platinum Member


  • Gold Members



  • (Start rant mode)

    I love how people here are clinging onto the hope of getting any clear and coherent information about Ambit1/2 and Movescount lifecycle.

    I can smell a sinking ship from a mile away and sold my A2 S for the price of a quality 12-pack of IPA right after buying a Garmin Forerunner 245. I will be downloading all my MC activities this afternoon -before deleting my account.

    Mentally, I’m now in a better place. I’ve also discouraged everyone who looks to me for tech advice against purchasing Suunto products specifically because of this hot mess - not to say dumpster fire.

    As a silver lining, I can only hope business schools far and near will use this odyssey as a cautionary tale against making loyal customers feel like they purchased and use disposable goods and services.

    I’m now going for a run. Afterwards, I’ll reflect upon how worry-free and seamless the Garmin ecosystem is. While drinking an ice cold IPA.

    (End rant mode)


  • Platinum Member

    @sartoric said in May Transition Update:

    @Mff73 said in May Transition Update:

    http://XXXX/s3/Movescount-com-NPS?by=1974&g=m&p=Suunto Spartan Ultra

    Maybe is not a 100% safe link

    Schermata 2019-08-12 alle 15.40.29.png

    Received when using Movescount (web or app, i don’t remember), and launched at work, no alert.
    But maybe.


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