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    May Transition Update

    Digital service transition
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    • M
      margusl @freeheeler last edited by

      @TELE-HO said in May Transition Update:

      @margusl
      I have signed up for the newsletter but never ever received any of them

      Well… I haven’t 🙂
      At least not with all those 7 MC accounts that have received updates. No chance those all ended up in a spam?

      From my inbox only it’s clear that there’s some grouping and targeting going on (Ambit & Ambit3 get different set of mail updates), so I guess it’s possible that you were taken out from the target group once you added that S9B of yours to a SA account that shares the same mail as your MC account. Or some other weird logic.

      freeheeler 1 Reply Last reply Reply Quote 1
      • freeheeler
        freeheeler @margusl last edited by

        @margusl
        I signed up when I joined SA forum and then again when I activated my S9B

        S9B X-Alps
        SA on Pixel 4a 5G / and on Chromebook

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        • T
          thomas bert last edited by

          Hi, I just noted that Suunto has transferred all my moves from movescount to SA, without me doing anything. fair enough…
          As an happy AMBIT2 user: I have the following questions:

          1. Will my moves done after this dump be synced with the app? automaticall?
          2. Since last week, I can not upload gpx files to movescount. (I think the website was down for maintenance earlier this week) . is this functionallity gone? then please share how I can put new routes on my Ambit2. I can upload new ones in SA, but it doesn’t seem to sync with MC.

          thanks for your help,
          thomas

          M 1 Reply Last reply Reply Quote 0
          • M
            margusl @thomas bert last edited by

            @thomas-bert said in May Transition Update:

            Will my moves done after this dump be synced with the app? automaticall?

            Only if you sync with Suuntolink instead of Moveslink2 - https://www.suunto.com/et-ee/Support/software-support/suuntolink/ Just note that Suuntolink does not send your activities to Movescount, only to Suunto App.
            One exception to this is having SportStracker connection enabled in Movescount.

            Since last week, I can not upload gpx files to movescount. (I think the website was down for maintenance earlier this week) . is this functionallity gone? then please share how I can put new routes on my Ambit2. I can upload new ones in SA, but it doesn’t seem to sync with MC.

            With Chrome? Not sure why it started popping up just recently -
            https://forum.suunto.com/topic/4569/importing-gpx-file-to-movescount-not-working

            1 Reply Last reply Reply Quote 2
            • Christian Kernbeis
              Christian Kernbeis last edited by

              Nice to hear that there will be a solution for as owner of an Ambit1 (old but perfect for ErgoTraining in Winter) and an Ambit2 for my Outdoor Training.
              I’m looking forward for this solution in (near or most likely far) future.

              What I see today ist that you have removed the Monthly Summary from Movescount as it comes to Sum Accent, Sum Kilometer for MTB/Cycle/Hiking/aso, aso…

              Thats not funny at all.
              Please could you tell me where I can see these Data - I need it desperately for my next meeting with my cardiologist.

              isazi 1 Reply Last reply Reply Quote 0
              • isazi
                isazi Moderator @Christian Kernbeis last edited by

                @Christian-Kernbeis said in May Transition Update:

                Please could you tell me where I can see these Data - I need it desperately for my next meeting with my cardiologist.

                Dear @Christian-Kernbeis if you have questions that are directed at Suunto, please try also to contact Suunto directly, as an example through support. Here we are (almost) all users just like you, and cannot provide such answers.

                Watch: Suunto 9 Peak (all black)
                SA: Android (beta)

                isazi's home

                1 Reply Last reply Reply Quote 0
                • Christian Kernbeis
                  Christian Kernbeis last edited by

                  Ok, Import is done (I havent checked all 771 moves but I hope its OK), whats left is how to print the monthly report for my doctors.

                  1 Reply Last reply Reply Quote 0
                  • Christian Kernbeis
                    Christian Kernbeis last edited by Christian Kernbeis

                    What I’m missing is a core function of Movescount on WindowsBrowser:

                    It was possible to set target heartrate zones and the track was colored according to my heartrate in within these zones. (I hope the explanation is clear)
                    So it was clear to see where (on which part of the track) I had exeeded my capabilitys and where I should go faster.

                    I dont see this function on my Tablett in Suunto App.
                    As this is a feature with high value I’m pretty shure that its somewhere in the APP

                    Thanks for your help

                    ___Alejandro___ 1 Reply Last reply Reply Quote 1
                    • ___Alejandro___
                      ___Alejandro___ @Christian Kernbeis last edited by

                      @Christian-Kernbeis

                      ”It was possible to set target heartrate zones and the track was colored according to my heartrate in within these zones. (I hope the explanation is clear)“

                      Yes, your explanation is clear – that coloured track was a useful feature. Unfortunately, it’s also clearly not in the Suunto app. And, as you know, it’s disappeared out of Movescount… so that’s progress for you, I guess.

                      But hope is not lost! I suggest you take a look at Quantified Self, created by Dimitrios (community manager for this very forum: big discussion here). Although there’s no coloured track there either, it’s got more charts and graphs than you can shake a stick at. Also, if you ask nicely, he is very responsive and accommodating to us users needs. Maybe you will find what you’re after there.

                      Happy hunting.

                      1 Reply Last reply Reply Quote 1
                      • lendzi loans
                        lendzi loans Banned last edited by

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                        • George Murray
                          George Murray last edited by

                          Dear Suunto Community,

                          We are happy to share the latest news on our digital service transition. This is the third update of 2019, here you can find the details of our January and April update.

                          bla bla bla !

                          and more than 12 months later………

                          ………

                          …………

                          ………………………nothing………………. = value of Suunto products to me, my awesome Ambit 2s lies in the drawer and is useless now, unable to connect to the online platforms I need for fitness tracking.

                          I moved to Samsung Galaxy Watch, thoroughly happy I exercise for leisure and with Endomondo it does all I need, not 100% accurate but more than good enough for me, the clincher is I can wear it with a suit, use all the notifications, great display, great battery life, Samsung Pay, LTE ability, superior to anything Suunto can offer me.

                          Suunto should be left to die, simple as that, no commitment to customers, all it needed was to automatically link imports of data from Movescount to Suunto App (and not once off… which is possible, showing a link is not that hard………but every time I upload, automatically, using, like modern computer technology…) and leave users to decide what they want to use where, unliking a product in this day and age is a nice way of asking for euthanasia. I give my informed consent for the procedure

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            margusl @George Murray last edited by margusl

                            @George-Murray said in May Transition Update:

                            /…/ third update of 2019 /…/
                            /…/ and more than 12 months later……… /…/
                            /…/ nothing /…/

                            Latest update is actually from April 28, 2020 . Maybe cancelling those newsletters was part of some greater scheme, I don’t know … But I find it’s worth checking out http://suunto.com/transition in every 3-6 months or so.

                            (hint: for A1 / A2 owners current situation is more clear and less depressing when comparing to May 2019; you even have a choice to either keep using Movescount & Moveslink2 the same way you always have, unitl something actually changes, or go along with transition today and switch to Suuntolink & Suunto App with your A2)

                            George Murray 1 Reply Last reply Reply Quote 2
                            • sartoric
                              sartoric Moderator last edited by

                              Just to say … it could be enough to use the search function 😁

                              https://forum.suunto.com/category/31/digital-service-transition

                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Suunto App 4.56.1 beta

                              M 1 Reply Last reply Reply Quote 1
                              • M
                                margusl @sartoric last edited by

                                @sartoric said in May Transition Update:

                                Just to say … it could be enough to use the search function 😁

                                https://forum.suunto.com/category/31/digital-service-transition

                                For new members and for everyone else who reach this either by google or through links in digital transition newsletter it’s super easy to land here - it’s the top pinned topic in the single(?) category they can access before signing up and it sure looks like it’s also the latest topic here. Something for Mods to think about.

                                1 Reply Last reply Reply Quote 2
                                • George Murray
                                  George Murray @margusl last edited by

                                  @margusl
                                  SuuntoLink has been updated and now support Ambit 2, 2s, 2R and Ambit.

                                  https://www.suunto.com/Support/software-support/suuntolink/

                                  I tested it and the link is now to SUUNTO APP for exercise data, no longer to MOVESCOUNT.
                                  It seems that settings from movescount and moves to movescount still need to go through MOVESLINK.

                                  So, I retract, Suunto is no longer best for euthanasia, they have awoken from their anaesthesia

                                  Umer Javed 1 Reply Last reply Reply Quote 4
                                  • Umer Javed
                                    Umer Javed @George Murray last edited by

                                    @George-Murray

                                    Actually settings, poi/routes from MC also go through SL, at least for A3P that I have. So it’s just that moves don’t go to MC anymore through SL.

                                    1 Reply Last reply Reply Quote 3
                                    • F
                                      footballprobox last edited by

                                      thank you very much

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                                      1 Reply Last reply Reply Quote -1
                                      • L
                                        LudovicTheRunner last edited by LudovicTheRunner

                                        I was able to import all my moves from Movescount to Suunto (with a lot of duplicates to delete manually) and my Ambit 3 Peak is now synchronized with th Suunto Link (which is far better than movescount). BUT, now why match says “please synchronize your moves” and I see the memory percentage occupied increasing (now 70%). I don’t absolutely get why…and I’m afraid the memory will be saturated soon. Can anyone help ? Thanks !

                                        isazi 1 Reply Last reply Reply Quote 0
                                        • isazi
                                          isazi Moderator @LudovicTheRunner last edited by

                                          @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

                                          Watch: Suunto 9 Peak (all black)
                                          SA: Android (beta)

                                          isazi's home

                                          L 1 Reply Last reply Reply Quote 0
                                          • L
                                            LudovicTheRunner @isazi last edited by

                                            @isazi said in May Transition Update:

                                            @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

                                            So you think it has nothing to do with the transition from MovesLink to Suunto App ?

                                            Dimitrios Kanellopoulos M 2 Replies Last reply Reply Quote 0
                                            • Dimitrios Kanellopoulos
                                              Dimitrios Kanellopoulos Community Manager @LudovicTheRunner last edited by

                                              @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                                              You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                                              Android Developer @Suunto
                                              Creator of Quantified-Self.io
                                              youtube.com/c/dimitrioskanellopoulos

                                              L 1 Reply Last reply Reply Quote 1
                                              • L
                                                LudovicTheRunner @Dimitrios Kanellopoulos last edited by

                                                @Dimitrios-Kanellopoulos said in May Transition Update:

                                                @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                                                You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                                                ok, thanks. I don’t care to delete them, I just have a lot of activities (210)…I can’t imagine to delete them one by one…

                                                1 Reply Last reply Reply Quote 0
                                                • M
                                                  margusl @LudovicTheRunner last edited by

                                                  @LudovicTheRunner , as long as your activities are synced, you can ignore that warning. @isazi is correct - Ambit memory is circular, once it gets filled, old activities are overwritten by new ones. Actually you should not see that reminder when successfully syncing with Suuntolink …

                                                  @Dimitrios-Kanellopoulos , there is no way to delete individual activities from Ambit, only way to clear logbook is forcing FW update. And Suuntolink does set a sync flag , meaning it will already break syncing to Movescount.

                                                  Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 2
                                                  • Dimitrios Kanellopoulos
                                                    Dimitrios Kanellopoulos Community Manager @margusl last edited by Dimitrios Kanellopoulos

                                                    @margusl roger that. Thanks I ll check this with the team

                                                    Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                                                    Android Developer @Suunto
                                                    Creator of Quantified-Self.io
                                                    youtube.com/c/dimitrioskanellopoulos

                                                    1 Reply Last reply Reply Quote 0
                                                    • M
                                                      margusl last edited by margusl

                                                      @Dimitrios-Kanellopoulos said in May Transition Update:

                                                      @margusl roger that. Thanks I ll check this with the team

                                                      Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                                                      There’s no problem “resetting” Suuntolink as it doesn’t care about previous sync flag values stored in the Ambit logbook, it’s happy to sync everything it doesn’t have a record of in its local suuntolink_data.json . Meaning that it also tries to re-sync all activities stored in watch logbook when you switch computers or user accounts. But after every sync it also sets sync flags in Ambit logbook, locking out all other (official) Movescount sync agents that will now ignore those activities.

                                                      Not quite sure whats a generic flag, but there are tools for getting and resetting sync flag states directly from Ambit logbook, so there’s no guesswork involved, just plain observation:

                                                      • Suuntolink (v3+) - writes flags / reads everything, keeps it’s own record
                                                      • Suunto App - does not write flags (for now) / reads everything, keeps it’s own record
                                                      • Movescount mobile - writes flags / ignores all flagged activities
                                                      • Moveslink2 - writes flags / ignores all flagged activities
                                                      1 Reply Last reply Reply Quote 1
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