Many of you were not here.....

Brad_Olwin

when Suunto transitioned completely from a desktop application to Movescount. There was howling and foot stomping and many, many complaints… When the transition happened it went rather well. ALL of my moves and information transferred seamlessly into MC. Now we have another transition…and plenty of time to see how the transition works.

sartoric

@Brad_Olwin
Amen

Nhumbug

@Brad_Olwin perfect

Dmytro Dashko

I see no problem in MC shutdown, but i just need a competitive replacement.

@Brad_Olwin said in Many of you were not here.....:

transitioned completely from a desktop application

you mean from the Trainingmanager?

Brad_Olwin

@Tobias-F said in Many of you were not here.....:

@Brad_Olwin said in Many of you were not here.....:

transitioned completely from a desktop application

you mean from the Trainingmanager?

Yes, I still have a copy somewhere…there was a lot of unhappiness in forums that Suunto ran at the time.

@Brad_Olwin they didn’t enforce a full stop in using legacy device with TM then, you still could use it during movescount was ramping up, case today is bit different in my opinion… more interesting if Suunto went through like this before why they didn’t learn from it?

DmitryKo

@Brad_Olwin said in Many of you were not here.....:

when Suunto transitioned completely from a desktop application to Movescount.
ALL of my moves and information transferred seamlessly into MC.

This was before Amer Sports bought Sports Tracker in 2015, and before a Chinese consortium bought Amer Sports in 2018.

For now, they have already announced that only workout information would be transferred to Sports Tracker/ Suunto App.

So they are basically replacing a superior service (MovesCount) with an overhyped but inferior service (Sports Tracker) without any warranties of backward compatibility or feature parity.

Philippe A.D.

Transition is not the issue.
Lack of big screen (webbase) is the issue.
Officially breaks up contract with customers (webbased is extensively publicitized, heatmaps, data comparison overtime…) is the issue. Class action in the sense is totally possible.
Third service providers to compensate is the issue (data control and privacy). So not today’s public expectations.
Ambit 1 and Ambit 2 announced obsolescence is the issue. So not today’s public expectations.
Announced 1.5 year transition period, fine. In 1,5 years, new apps have to demonstrate its ability to cover all that MC had offered, including large screens (Webbase).

Navigator

@Philippe-A-D
I’m just amazed that on the ‘Suunto Official Store’ they’re selling the 3Peak HR for £389.00 and promoting ‘Route planning in Suunto Movescount.com’ knowing in a couple of years it’ll be defunct.

@Navigator said in Many of you were not here.....:

knowing in a couple of years it’ll be defunct.

couple of years? 15months to be precise pal

Dimitrios Kanellopoulos

@Tobias-F not 15months. 15 months the earliest not precice

Navigator

@Tobias-F
Must admit I’m giving Suunto the ‘benefit of the doubt’ and the switch off will be delayed by a few months.

@Dimitrios-Kanellopoulos fair comment, maybe we get until autumn?

Dimitrios Kanellopoulos

@Tobias-F i dont know but lets just not make it worse from what it is.

Brad_Olwin

@Tobias-F said in Many of you were not here.....:

@Brad_Olwin they didn’t enforce a full stop in using legacy device with TM then, you still could use it during movescount was ramping up, case today is bit different in my opinion… more interesting if Suunto went through like this before why they didn’t learn from it?

Except that every new watch they made after the T6 series was not compatible with TM, it was not updated and had its issues. So, perhaps a similar transition except we know way ahead of time and we do not know all that will happen prior to MC shutdown.

Brad_Olwin

@DmitryKo SportsTracker is not the Suunto app, they are developed by different teams…this has been said so many times before.

DmitryKo

@Brad_Olwin said in Many of you were not here.....:

@DmitryKo SportsTracker is not the Suunto app, they are developed by different teams

Forked from the same codebase, using very similar user interface and the same back-end.

sartoric

@DmitryKo

… But different

DmitryKo

@sartoric And your point is?

You’d think Amer Sports would really

A) announce ending of Movescount service and a move to Sports Tracker-derivative Suunto App as their new digital service model going forward, with no support for old watches, then

B) pause and announce Suunto App will actually get a web-based front-end similar to Movescount, and support for old watches ?

‘Look, we’re not actually changing anything in the end - we just love to confuse and disappoint our loyal customers for no apparent reason… anyone here?!!
I guess we learned not to do it again.’