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    Goodbye Suunto, hello Garmin

    Digital service transition
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    • SlaSh
      SlaSh Platinum Member @lohtse last edited by SlaSh

      @lohtse Garmin supports their watches without pushing them, I still have Fenix 2 which is 5 year old watch and still works with Garmin app and webpage. And 5 years ago Garmin app was awful web page looked different, but my point is that even big platform changes haven’t impacted watch support.

      lohtse 1 Reply Last reply Reply Quote 7
      • lohtse
        lohtse @SlaSh last edited by

        @SlaSh said in Goodbye Suunto, hello Garmin:

        @lohtse Garmin supports their watches without pushing them, I still have Fenix 2 which is 5 year old watch and still works with Garmin app and webpage. And 5 years ago Garmin app was awful web page looked different, but my point is that even big platform changes haven’t impacted watch support.

        I believe SUUNTO USED to be like that!!

        1 Reply Last reply Reply Quote 8
        • Saketo Nemo
          Saketo Nemo Moderator last edited by

          no others doubts

          https://www.suunto.com/it-it/Content-pages/transizione-dei-servizi-digitali/?platform=hootsuite

          1 Reply Last reply Reply Quote 3
          • Luca Passoni
            Luca Passoni last edited by

            After 4 years of suunto I’m moving to garmin. Poor user experience, app and web prortal that do not speak to each other. Very unclear strategy. Poor user interface. And the new model looks more and more smartwatches rather than sport watches…this might be ok for a new client base but for endurance sport lovers it’s the end. Good luck…I wonder how long Kilian will stay with you…I am really sorry also because I’ll have a hell of a work to do to transfer data from suunto to garmin app

            ? Saketo Nemo 2 Replies Last reply Reply Quote 1
            • ?
              A Former User @Luca Passoni last edited by

              @Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

              Luca Passoni 1 Reply Last reply Reply Quote 1
              • Saketo Nemo
                Saketo Nemo Moderator @Luca Passoni last edited by Saketo Nemo

                @Luca-Passoni
                The new model, suunto 7 “is not look more and more smartwatch”, IS a smartwatch, and it’s clearly not a watch for endurance. Suunto 9 is out there since more than 2 years, 2 years later Spartan Ultra. It’s just a personal thought, but I think a new suunto watch for us mountain lovers is not so distant.
                Good luck and believe me, I’m honest, no irony, with Garmin.
                Maybe we will you see again in the future … maybe 😉

                Luca Passoni 1 Reply Last reply Reply Quote 3
                • E
                  exilescot1 last edited by

                  Ok so i am one of the disgruntled masses who bought an Ambit 2 when it came out and have been left with limited functionality, cue cheap comments from the moderators on the post. I wont mention when my daughters Ambit 3 broke Suunto telling me they could not fix it but would send me a new watch for full price when the same watch was on sale on the website. Ok I had to mention it.

                  Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

                  Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                  • Dimitrios Kanellopoulos
                    Dimitrios Kanellopoulos Community Manager @exilescot1 last edited by

                    @exilescot1 said in Goodbye Suunto, hello Garmin:

                    Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

                    I am not familiar with that file or claim. What’s up with SUUNTO forcing you to buy a new pc ?

                    E 1 Reply Last reply Reply Quote 2
                    • E
                      exilescot1 @Dimitrios Kanellopoulos last edited by exilescot1

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • Luca Passoni
                        Luca Passoni @Saketo Nemo last edited by

                        @Saketo-Nemo let’s see I just wanted to gives an heads up to suunto. If they make a suunto 10 which looks like a garmin they will do it to late for me unfortunately 😄 let’s see if fenix 6 pro is actually better. I’ll give you an update soon. 😉

                        Dimitrios Kanellopoulos ? 2 Replies Last reply Reply Quote 0
                        • Luca Passoni
                          Luca Passoni @Guest last edited by

                          @moe67er said in Goodbye Suunto, hello Garmin:

                          @Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

                          thanks! I’ve android though…any suggestion? I’ll have a look online to see what i can find :-D!
                          Bests

                          Luca

                          1 Reply Last reply Reply Quote 0
                          • Dimitrios Kanellopoulos
                            Dimitrios Kanellopoulos Community Manager @Luca Passoni last edited by

                            @Luca-Passoni

                            suunto 10 which looks like a garmin

                            Only for looks or Software ?

                            freeheeler 1 Reply Last reply Reply Quote 0
                            • freeheeler
                              freeheeler @Dimitrios Kanellopoulos last edited by

                              @Dimitrios-Kanellopoulos
                              I don’t want either of it… 😵

                              1 Reply Last reply Reply Quote 3
                              • ?
                                A Former User @Luca Passoni last edited by

                                @Luca-Passoni Fenix 6 Pro is not better, it is another way supporting your activities. Much more options and possibilities. But this does not mean better at all.
                                I switched from S9B to F6P because I do a metrics driven training and I like the (custom) maps you can add to your watch, especially the Alpenvereinskarten.
                                But easier to use and nicer screen is on the S9B.

                                I don‘t care about Suunto App or Garmin Connect as I use WKO/TrainingPeaks.

                                So one watch is not better than the other, but maybe one better fits your needs.

                                P.S.: From a training perspective the new firmware of the Coros watches would be perfect for me with its native Stryd support.

                                1 Reply Last reply Reply Quote 7
                                • F
                                  francescobaldi last edited by

                                  Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
                                  all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

                                  I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.
                                  Great job Suunto, just not to make the little effort to copy few code lines from one app to another.
                                  Great job, continue not to listen your customers

                                  Bulkan 1 Reply Last reply Reply Quote 2
                                  • Bulkan
                                    Bulkan Moderator @francescobaldi last edited by

                                    @francescobaldi said in Goodbye Suunto, hello Garmin:

                                    Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
                                    all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

                                    That’s called the bias confirmation. There are so much things going on in this community, take a look.

                                    I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.

                                    The statement about the digital transition is not clear? I understand the position of an A3P owner but the watch is plenty funcional.

                                    Great job Suunto, just not to make the little effort to copy few code lines from one app to another.

                                    Looks like pretty simple to code. I don’t think this affirmation helps to get where you want Suunto to be. Don’t get me wrong, I’m just trying to say that the disappointment you have and these kind of posts aren’t the best way to get Ambit supported as max as possible in Suunto to App.

                                    Great job, continue not to listen your customers

                                    Did you take the surveys? I think Suunto listen but the decision aren’t made of what costumers say, at least 100%, there is feedback from what I’ve seen The new features weren’t asked by the users and there you have climb, loops…

                                    1 Reply Last reply Reply Quote 1
                                    • harmonmonic
                                      harmonmonic @André Faria last edited by

                                      @André-Faria said in Goodbye Suunto, hello Garmin:

                                      This comment on DCRainmaker sums it all for me:
                                      https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

                                      For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
                                      Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
                                      Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
                                      Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
                                      Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
                                      Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
                                      In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

                                      Thanks for this.Very informative

                                      André Faria 1 Reply Last reply Reply Quote 3
                                      • André Faria
                                        André Faria Bronze Member @harmonmonic last edited by

                                        @harmonmonic said in Goodbye Suunto, hello Garmin:

                                        @André-Faria said in Goodbye Suunto, hello Garmin:

                                        This comment on DCRainmaker sums it all for me:
                                        https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

                                        For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
                                        Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
                                        Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
                                        Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
                                        Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
                                        Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
                                        In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

                                        Thanks for this.Very informative

                                        Don’t forget that with the recent news, the reallity is different, ambits are now “supported”.
                                        And at least within one more year we will have movescount and movescount app working.

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          jsuarez Bronze Member @André Faria last edited by

                                          @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                                          Fenr1r 1 Reply Last reply Reply Quote 1
                                          • Fenr1r
                                            Fenr1r @jsuarez last edited by

                                            @jsuarez said in Goodbye Suunto, hello Garmin:

                                            @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                                            And any date inbetween. Suspense!

                                            André Faria 1 Reply Last reply Reply Quote 0
                                            • André Faria
                                              André Faria Bronze Member @Fenr1r last edited by

                                              @Fenr1r said in Goodbye Suunto, hello Garmin:

                                              @jsuarez said in Goodbye Suunto, hello Garmin:

                                              @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                                              And any date inbetween. Suspense!

                                              It is to add some heart beats! More calories burned!

                                              Fenr1r 1 Reply Last reply Reply Quote 2
                                              • Fenr1r
                                                Fenr1r @André Faria last edited by

                                                @André-Faria said in Goodbye Suunto, hello Garmin:

                                                It is to add some heart beats! More calories burned!

                                                Nicely spun.

                                                1 Reply Last reply Reply Quote 0
                                                • J
                                                  jsuarez Bronze Member last edited by

                                                  They could’ve said until the next decade. That would have been Hitchcock-like suspense…

                                                  1 Reply Last reply Reply Quote 2
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