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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ? Offline
      A Former User @stromdiddily
      last edited by A Former User

      @stromdiddily yes . Here too. HR basically a flat line. Edit: polar H10 here

      1 Reply Last reply Reply Quote 2
      • jwibergJ Offline
        jwiberg
        last edited by

        I tested and it was right for me with Polar H7 sensor.

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        • F Offline
          fleshymutant Silver Members
          last edited by

          I have a Polar H7 and this did not work for me. Flat line like others have reported.

          https://www.strava.com/activities/2012162754

          Suunto 9 Baro Titanium
          iOS 13.1

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          • suzzloS Offline
            suzzlo Moderator
            last edited by suzzlo

            Strange, today I do squash workout, with SSSW + Polar HR, and I have data

            Screenshot_20181211-215213.png

            Screenshot_20181211-215327.png

            https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

            Suunto: Race, S9Peak, Spartan Sport Wrist
            Garmin: FR745, Edge 530
            SA topics:

            • Guides - https://forum.suunto.com/tags/guides
            1 Reply Last reply Reply Quote 0
            • F Offline
              fleshymutant Silver Members
              last edited by

              Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

              Maybe this has to do with where this data is stored in the backend?

              Suunto 9 Baro Titanium
              iOS 13.1

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              • herlasH Offline
                herlas Silver Members
                last edited by

                Did 8k run today and HR is there for me now, using polar H10

                SRS Ti
                A3P (drill mode for pool swimming 🤦🤷)
                Galaxy Z Flip 3 / Galaxy S24+

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                • suzzloS Offline
                  suzzlo Moderator
                  last edited by suzzlo

                  Today Interval Running:

                  • SSSW (2.5.18)
                  • HR Polar H7
                    Screenshot_20181212-080447.png
                  • SA (Android 3.54.1)
                  • Stryd (1.1.8)

                  Strava: https://strava.app.link/zeKScDA6zS
                  SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

                  HR is there

                  Screenshot_20181212-075946.png

                  Laps are there, and seems to be correct

                  Screenshot_20181212-080104.png

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
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                  • Zdeněk HruškaZ Offline
                    Zdeněk Hruška Bronze Member
                    last edited by

                    Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                    suzzloS 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Keep the posts coming guys thanks

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • suzzloS Offline
                        suzzlo Moderator @Zdeněk Hruška
                        last edited by

                        @Zdeněk-Hruška iOS or Android?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                        • Zdeněk HruškaZ Offline
                          Zdeněk Hruška Bronze Member @suzzlo
                          last edited by

                          @suzzlo iOS

                          suzzloS 1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator @Zdeněk Hruška
                            last edited by

                            @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @suzzlo
                              last edited by

                              @suzzlo My flat HR was produced from Android

                              suzzloS 1 Reply Last reply Reply Quote 0
                              • suzzloS Offline
                                suzzlo Moderator @Guest
                                last edited by

                                @Yannis-Belouris After Dimitros message of “all issues corrected?”

                                Suunto: Race, S9Peak, Spartan Sport Wrist
                                Garmin: FR745, Edge 530
                                SA topics:

                                • Guides - https://forum.suunto.com/tags/guides
                                ? 1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @suzzlo
                                  last edited by A Former User

                                  @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                  Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                  EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                  Will make on with polar again in a few hours

                                  Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                                  • Zdeněk HruškaZ Offline
                                    Zdeněk Hruška Bronze Member @Guest
                                    last edited by

                                    @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                                    • cosme.costaC Offline
                                      cosme.costa @Guest
                                      last edited by

                                      @Yannis-Belouris said in Strava issues fixes:

                                      @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                      Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                      EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                      Will make on with polar again in a few hours

                                      My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @cosme.costa
                                        last edited by

                                        @cosmecosta correct

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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                                        • jumalcaJ Offline
                                          jumalca
                                          last edited by

                                          Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                          Maybe my band is broken, but all the values are different.

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                                          • jumalcaJ Offline
                                            jumalca
                                            last edited by

                                            Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                            These are the graphs about the pace.

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