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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • stromdiddilyS Offline
      stromdiddily Gold Members @Dimitrios Kanellopoulos
      last edited by stromdiddily

      @Dimitrios-Kanellopoulos External heart rate data moved but it’s not correct 😞

      Screenshot_20181211-083329.png

      Screenshot_20181211-083349.png

      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

      ? 1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @stromdiddily
        last edited by A Former User

        @stromdiddily yes . Here too. HR basically a flat line. Edit: polar H10 here

        1 Reply Last reply Reply Quote 2
        • jwibergJ Offline
          jwiberg
          last edited by

          I tested and it was right for me with Polar H7 sensor.

          1 Reply Last reply Reply Quote 0
          • F Offline
            fleshymutant Silver Members
            last edited by

            I have a Polar H7 and this did not work for me. Flat line like others have reported.

            https://www.strava.com/activities/2012162754

            Suunto 9 Baro Titanium
            iOS 13.1

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            • suzzloS Offline
              suzzlo Moderator
              last edited by suzzlo

              Strange, today I do squash workout, with SSSW + Polar HR, and I have data

              Screenshot_20181211-215213.png

              Screenshot_20181211-215327.png

              https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
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              • F Offline
                fleshymutant Silver Members
                last edited by

                Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

                Maybe this has to do with where this data is stored in the backend?

                Suunto 9 Baro Titanium
                iOS 13.1

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                • herlasH Offline
                  herlas Silver Members
                  last edited by

                  Did 8k run today and HR is there for me now, using polar H10

                  SRS Ti
                  A3P (drill mode for pool swimming 🤦🤷)
                  Galaxy Z Flip 3 / Galaxy S24+

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                  • suzzloS Offline
                    suzzlo Moderator
                    last edited by suzzlo

                    Today Interval Running:

                    • SSSW (2.5.18)
                    • HR Polar H7
                      Screenshot_20181212-080447.png
                    • SA (Android 3.54.1)
                    • Stryd (1.1.8)

                    Strava: https://strava.app.link/zeKScDA6zS
                    SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

                    HR is there

                    Screenshot_20181212-075946.png

                    Laps are there, and seems to be correct

                    Screenshot_20181212-080104.png

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    1 Reply Last reply Reply Quote 0
                    • Zdeněk HruškaZ Offline
                      Zdeněk Hruška Bronze Member
                      last edited by

                      Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                      suzzloS 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Keep the posts coming guys thanks

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • suzzloS Offline
                          suzzlo Moderator @Zdeněk Hruška
                          last edited by

                          @Zdeněk-Hruška iOS or Android?

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                          • Zdeněk HruškaZ Offline
                            Zdeněk Hruška Bronze Member @suzzlo
                            last edited by

                            @suzzlo iOS

                            suzzloS 1 Reply Last reply Reply Quote 0
                            • suzzloS Offline
                              suzzlo Moderator @Zdeněk Hruška
                              last edited by

                              @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              ? 1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @suzzlo
                                last edited by

                                @suzzlo My flat HR was produced from Android

                                suzzloS 1 Reply Last reply Reply Quote 0
                                • suzzloS Offline
                                  suzzlo Moderator @Guest
                                  last edited by

                                  @Yannis-Belouris After Dimitros message of “all issues corrected?”

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  ? 1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User @suzzlo
                                    last edited by A Former User

                                    @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                    Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                    EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                    Will make on with polar again in a few hours

                                    Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                                    • Zdeněk HruškaZ Offline
                                      Zdeněk Hruška Bronze Member @Guest
                                      last edited by

                                      @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                                      • cosme.costaC Offline
                                        cosme.costa @Guest
                                        last edited by

                                        @Yannis-Belouris said in Strava issues fixes:

                                        @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                        Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                        EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                        Will make on with polar again in a few hours

                                        My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @cosme.costa
                                          last edited by

                                          @cosmecosta correct

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 1
                                          • jumalcaJ Offline
                                            jumalca
                                            last edited by

                                            Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                            Maybe my band is broken, but all the values are different.

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