Vibrations et tonalités fantômes
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@tmclr I am having the same problem and it is happening on both our S9PP’s . Has anyone found a solution?
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Phantoms vibrations have returned for a short time two days ago after I updated the Suunto app (Android). But now they stopped.
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@Francesco-Pagano does it happen when you leave your phone somewhere else and then get back in proximity?
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
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@isazi to be precise it happened when I left my phone at home and went away with only my watch
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@Francesco-Pagano I suspect recent Suunto App versions produce a notification when the watch gets in/out range
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@isazi Do you know if there is a way to turn this feature off? (The vibrating if the watch comes in and out of range of the phone)
I will try to pay attention to see if this seems to be the cause of the vibration on my watch. It still does it when in the vicinity of my phone.
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@Greennorth This is not the reason for the phantom vibrations, at least not in my experience. I’ve received phantom vibrations when I’m nowhere near my phone, as in I’ve left my phone at home and still get them.
My current guess is that it may have something to do with the compass auto-calibration. The bug showed up at about the same time this feature was implemented. Just a guess, though.
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@duffman19 Okay, thanks for that info. I guess there is not too much we can do about it? I understand they have stopped providing new updates for the S9PP. I have two watches and the one stopped doing it but the other one still does. Hopefully it just stops too!
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Phantoms vibrations reaturned, in my case. Not very often, but still… I will try to check if it is related to phone presence.
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said in Vibrations et tonalités fantômes:
My current guess is that it may have something to do with the compass auto-calibration.
I am almost certain this is this issue now. To check this, I performed the following:
- Open the compass widget (make sure it is already calibrated).
- Bring a magnet close to the watch (doesn’t have to be strong, a refrigerator magnet will work).
- This will reset the compass and bring up the “Calibrate Compass” notification.
- Without moving the watch, back out to the watch face.
- While on the watch face, perform the calibration movement (figure 8).
- The watch will eventually vibrate, signaling that the compass has been calibrated.
- Go back to the compass widget to verify it has been calibrated.
I’ve performed this several times and every time I get the “phantom vibration.” My assumption is that some of us are perhaps in situations that cause the 9PP’s compass to reset often, and thus we get the phantom vibrations more often than others. I know for me, getting in and out of my car tends to mess with the compass calibration. Even a simple act like opening the refrigerator (with all those magnets on it) could reset the compass, triggering the background auto calibration and thus the phantom vibration.
@isazi @egika Is there a chance this could be verified by Suunto? Would this qualify as a bug? Although a minor inconvenience, it seems like something that could be an easy fix as it seems to only affect the 9PP.
Edit: You can perform an even easier verification. Simply bring a magnet close to the watch while on the watch face (locked or not). Then perform the figure 8 movement. You’ll get the phantom vibration once it calibrates, no need to check the compass widget. Checking the widget just verifies that the magnet reset the calibration.
