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    Vibrations et tonalités fantômes

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    21 Posts 15 Posters 1.2k Views 15 Watching
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    • 2 Offline
      2b2bff Silver Members @BenMorbihan
      last edited by

      @BenMorbihan when do you have those? During an activity?

      Race S

      1 Reply Last reply Reply Quote 0
      • E Offline
        Elipsus Gold Members @BenMorbihan
        last edited by

        @BenMorbihan Salut, j’ai reporté exactement le même probleme, c’est très frustrant.

        For english speakers: he is mentionning the issue I also reported of the watch randomly beeping and buzzing for no reason (nothing showing on screen), several times per day when the watch is not being used.

        Its not :

        • background connection to HR belts or anything else (it happened no in vicinity of such tools)
        • GPS fix (it happened inside where no GPS can be found)
        • movment /overall activity related (it happened when static, when walking)
        • battery related (it happenend at various battery state)
        • time related (it happens at seemingly random time and date)
        M 1 Reply Last reply Reply Quote 4
        • daniels770441D Offline
          daniels770441
          last edited by

          Hello;
          I got almost the same problem but here i get a phantom call, nothing on my phone butt always on my wristh : unknow number.
          I now use even a call blocker but stil : missed call notification.
          on the latest software butt very annoying.

          Greetings

          1 Reply Last reply Reply Quote 0
          • Boris M.B Offline
            Boris M.
            last edited by

            I have the same issue. Buzzing and vibrating for no apparent reason: it makes sounds and when I look immediately at the screen, nothing particular is displayed.
            Today it happened 3 or for times within a few minutes.
            Also not related to weather alert.

            1 Reply Last reply Reply Quote 1
            • flo7zF Offline
              flo7z Silver Members @BenMorbihan
              last edited by

              @BenMorbihan

              J’ai le même problème, aucune idée d’où ça vient ni de schéma quant à la survenance de ces alarmes fantôme

              Florian Z.
              Suunto 9 Peak Pro
              Suunto Wings
              Suunto D4
              Suunto Ambit 3 Peak

              1 Reply Last reply Reply Quote 0
              • Łukasz SzmigielŁ Offline
                Łukasz Szmigiel
                last edited by

                I can confirm that too. It has been introduced in latest firmware.

                S9PP 2.50.28

                1 Reply Last reply Reply Quote 1
                • EfejotaE Offline
                  Efejota Bronze Member
                  last edited by

                  I had this problem too. Also my son, with the same watch, who pointed me out. It was introduced with the latest FW. In my case, a soft reset seems to have solved it (a couple of weeks ago, no more ghost vibrations or sounds).

                  J

                  flo7zF 1 Reply Last reply Reply Quote 0
                  • flo7zF Offline
                    flo7z Silver Members @Efejota
                    last edited by

                    @Efejota
                    I tried to soft reset my S9PP but still get those alarms

                    Florian Z.
                    Suunto 9 Peak Pro
                    Suunto Wings
                    Suunto D4
                    Suunto Ambit 3 Peak

                    EfejotaE 1 Reply Last reply Reply Quote 1
                    • EfejotaE Offline
                      Efejota Bronze Member @flo7z
                      last edited by Efejota

                      @flo7z They are gone for me, but I must say that my son still have them 🙄

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        misu763 Bronze Member
                        last edited by

                        I have the same issue…randomly, my S9PP shows out vibrations and sounds with no reason (no rules and no constant timing). I just set the DND mode to avoid that annoying attitude.

                        S9PP Ti Slate

                        1 Reply Last reply Reply Quote 1
                        • M Offline
                          macdpete @Elipsus
                          last edited by

                          Suunto please look into this. Give an option to turn off buzz on connect maybe? I’m getting a bunch on my new PP9 and seem to have no reason for them. Supper wasn’t helpful

                          1 Reply Last reply Reply Quote 1
                          • T Offline
                            tmclr Bronze Member
                            last edited by

                            This issue appeared after the last firmware update, but for me it disappeared after a few days without me taking any action.
                            Over the last few days it has spontaneously started again - frequent phantom alerts/vibrations.

                            Not sure if this was acknowledged as a bug in the latest s/w and we can expect a fix in the imminent release?

                            G 1 Reply Last reply Reply Quote 0
                            • G Offline
                              Greennorth @tmclr
                              last edited by

                              @tmclr I am having the same problem and it is happening on both our S9PP’s . Has anyone found a solution?

                              Traverse / Suunto 3 Fitness / S7 / S9PP

                              1 Reply Last reply Reply Quote 0
                              • Francesco PaganoF Offline
                                Francesco Pagano Silver Members Bronze Member
                                last edited by

                                Phantoms vibrations have returned for a short time two days ago after I updated the Suunto app (Android). But now they stopped.

                                S9PP
                                S5

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @Francesco Pagano
                                  last edited by

                                  @Francesco-Pagano does it happen when you leave your phone somewhere else and then get back in proximity?

                                  Watch: Suunto Vertical 2 Titanium Black

                                  Blog: isazi's home

                                  Francesco PaganoF 1 Reply Last reply Reply Quote 0
                                  • Francesco PaganoF Offline
                                    Francesco Pagano Silver Members Bronze Member @isazi
                                    last edited by

                                    @isazi to be precise it happened when I left my phone at home and went away with only my watch

                                    S9PP
                                    S5

                                    isaziI 1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @Francesco Pagano
                                      last edited by

                                      @Francesco-Pagano I suspect recent Suunto App versions produce a notification when the watch gets in/out range

                                      Watch: Suunto Vertical 2 Titanium Black

                                      Blog: isazi's home

                                      G 1 Reply Last reply Reply Quote 2
                                      • G Offline
                                        Greennorth @isazi
                                        last edited by

                                        @isazi Do you know if there is a way to turn this feature off? (The vibrating if the watch comes in and out of range of the phone)

                                        I will try to pay attention to see if this seems to be the cause of the vibration on my watch. It still does it when in the vicinity of my phone.

                                        Traverse / Suunto 3 Fitness / S7 / S9PP

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                                        • D Offline
                                          duffman19 @Greennorth
                                          last edited by

                                          @Greennorth This is not the reason for the phantom vibrations, at least not in my experience. I’ve received phantom vibrations when I’m nowhere near my phone, as in I’ve left my phone at home and still get them.

                                          My current guess is that it may have something to do with the compass auto-calibration. The bug showed up at about the same time this feature was implemented. Just a guess, though.

                                          Vertical Ti / S9PP Ti / S9P Ti

                                          G 1 Reply Last reply Reply Quote 0
                                          • G Offline
                                            Greennorth @duffman19
                                            last edited by

                                            @duffman19 Okay, thanks for that info. I guess there is not too much we can do about it? I understand they have stopped providing new updates for the S9PP. I have two watches and the one stopped doing it but the other one still does. Hopefully it just stops too!

                                            Traverse / Suunto 3 Fitness / S7 / S9PP

                                            1 Reply Last reply Reply Quote 0
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