Connectivity problems concerning heart rate after update
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I waited for the update that came this night but the problem remains , the connection gets lost after some minutes of workout and won’t came back again
Not a good development
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@manno02 in this case please do a proper bug report and I’ll help forwarding it, I have had no issues with sensors disconnecting with this firmware
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@isazi
Okay I will do it this evening but to be honest I did this several times and didn’t get a reaction from suunto besides „ sorry please use an older firmware“
But I will give it a chance ! -
@manno02 you can get some pointers on how to properly report the issue here: https://forum.suunto.com/topic/14914/reporting-an-issue-with-your-watch-hopefully-made-easier
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This same issue is present in the Suunto Run. I’m using the Suunto Chest Strap. A pause in the workout or even a brief GPS loss (tunnels) will cause problems and the strap most often won’t reconnect and the HR will be a straight line. This issues should be the core focus of Suunto development team. No need for new features of there’s serious issues with basic functionality.
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@Nelson-Diogo
My workaround in the past month was using a suunto hrbelt and deleting all other hr sensors from the watch but that’s not a really satisfying solution. Today I testet it with COROS HR without the suunto hr it first worked but after a stop in a traffic the HR on the watch freezed and didn’t come back while on the COROS dura everything works fine -
@isazi said in Connectivity problems concerning heart rate after update:
@manno02 you can get some pointers on how to properly report the issue here: https://forum.suunto.com/topic/14914/reporting-an-issue-with-your-watch-hopefully-made-easier
Thanks !
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@manno02 In my case the Suunto Chest Strap is the only one connected. A Suunto Run update just dropped. Let’s see if they solved this issue.
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@isazi said in Connectivity problems concerning heart rate after update:
@manno02 you can get some pointers on how to properly report the issue here: https://forum.suunto.com/topic/14914/reporting-an-issue-with-your-watch-hopefully-made-easier
I reported it in a new issue but I still am not able to send the logfiles to suunto but will keep you informed
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Issue still present after the update!
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I’ve been using a Polar H10 and Morpheus M7 with both my Race 2 and Vertical 1 for road and trail running and CrossFit and have had none of the issues mentioned here
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