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    Suunto Vertical 2 General Discussion

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • K Offline
      krakra Bronze Member
      last edited by

      Hi! Just wanna check what is the verdict for this “issue”? - see link below.
      Anyone got official suunto statement for this?
      Before i buy v2 wanna be sure if this is handled as defect or something what is normal to expect? Thanks

      Source: https://forum.suunto.com/topic/13844/suunto-vertical-2.-rotating-display-inside-the-watch-case/6

      K 1 Reply Last reply Reply Quote 0
      • K Offline
        krakra Bronze Member @krakra
        last edited by

        Got suunto support update regarding this issue:

        “The discussion you found dates back to 2025, when a limited number of early units showed this behavior and were reported by some users online. Since then, this has been fully addressed, and current production models have gone through updated quality control processes”

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        • G Offline
          GratefulDeadpan Bronze Member @krakra
          last edited by GratefulDeadpan

          @krakra said:

          Got suunto support update regarding this issue:

          “The discussion you found dates back to 2025, when a limited number of early units showed this behavior and were reported by some users online. Since then, this has been fully addressed, and current production models have gone through updated quality control processes”

          I can unfortunately say that this is still an issue with V1, not sure how widespread but I just bought a new one from Suunto and the display on mine is tilted.

          Mff73M SquirrelS 2 Replies Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @GratefulDeadpan
            last edited by

            @gratefuldeadpan
            Serial number of that new watch? Maybe an “old” stock…

            SSU (retired), SV1, SV2
            Wife : S9PP
            SA: Always the latest beta :)
            Android + Galaxy S205G

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            • G Offline
              GratefulDeadpan Bronze Member @Mff73
              last edited by GratefulDeadpan

              @Mff73 said:

              @gratefuldeadpan
              Serial number of that new watch? Maybe an “old” stock…

              2548C8001018

              Not sure how to look it up but if you know I’d appreciate any help. Returning this and ordering a new one.

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                SergioB Bronze Member @GratefulDeadpan
                last edited by

                @GratefulDeadpan First two digits are the year, second couple should be the week. So in your case is the 48th week of 2025

                Suunto Race 1 and SuuntoApp on Android 13.

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                • G Offline
                  GratefulDeadpan Bronze Member @SergioB
                  last edited by GratefulDeadpan

                  @SergioB thanks, appreciate it! That doesn’t sound like Suunto did a very good job of clearing up their QC though as I believe they claimed having sorted this issue for the V2 before then?

                  1 Reply Last reply Reply Quote 0
                  • SquirrelS Offline
                    Squirrel Silver Members @GratefulDeadpan
                    last edited by

                    @GratefulDeadpan said:

                    I can unfortunately say that this is still an issue with V1, not sure how widespread but I just bought a new one from Suunto and the display on mine is tilted.

                    Ok, so you have a tilted display on Vertical 1, or is that a typo?

                    Race S

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                    • G Offline
                      GratefulDeadpan Bronze Member @Squirrel
                      last edited by

                      @Squirrel correct, not a typo.

                      1 Reply Last reply Reply Quote 0
                      • ColomersC Online
                        Colomers
                        last edited by

                        My Vertical 2 crashes only during activities (2 or 3 times a week), which is quite annoying. I thought the last update would fix the issue, but that doesn’t seem to be the case.
                        Has anyone else experienced this issue? If so, have you found a workaround?

                        I tried to send the logs to suunto without succes.

                        Vertical 2
                        Previous: Fenix 3, Fenix 5X, Fenix 7X, Fenix 8, Race 2

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                        • R Offline
                          runyx17 @Colomers
                          last edited by

                          @Colomers During the last 14 days, my watch has been restarting many times, both during active tracking and in normal daily use. I have already sent logs 3 times, but I have not received a meaningful response from Suunto yet. This is very frustrating.

                          Suunto: Ambit 3, Spartan, Vertical 2
                          Garmin: FR 405, 935, 970 , Fenix 3, 6X, Epix2 Pro

                          1 Reply Last reply Reply Quote 0
                          • HighlandsH Offline
                            Highlands
                            last edited by

                            I’ve had my V2 since mid October and so far not a single crash. I always run 3 S+ non-third party apps. No other issues either.

                            1 Reply Last reply Reply Quote 0

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